Be very cautious purchasing stuff from these guys. They will not stand behind the products they…read moresell. I have spent a lot of money over the years to be treated the way I was.

Vaping? This is untried ground for your intrepid reviewer, believe me! Several months have passed…read morefollowing a family member's kind donation of equipment and supplies, namely spare coils and juice. Alas, after having been surviving on the kindness of said relation, the day dawned upon which it became necessary to make a first visit to an actual Vape Store. With some trepidation, I cruised past several in my part of town, eliminating each due to darkness, visible clientele, or a host of imagined conditions within & without. Eventually, I found myself on familiar turf in what passes as downtown Hixson. I had no idea of what to expect. Actually, I anticipated either a) A store filled with sullen, hep-cat-goth-children of darkness, or b) Something akin to a late 60's "head shop". What I found was a pleasantly appointed store filled with all types of what I can only describe as 'vape-gadgets' and accessories, overseen by a knowledgable fellow who put me at ease straight-away. His opening comment regarding my novice state, "Hey, we all were or are new in this community," really set the tone. He patiently explained the various flavours, scents, and attributes of the array of juices in my requested range. And mixed the product while I waited! No goth-children or ageing hippies, however I think all would be welcome and at-ease at this friendly, well-maintained business.

Won't answer phone told me 2 months ago it was messed up and trying to fix it and still no…read moreanswer....

I'm a first time vaper and I went in during lunch-time to purchase my first vape stick. The staff…read morewas pretty helpful and hanging out vaping with their friends, but I didn't have time to make the purchase so I told them I'd be back later. I came around 6pm and I knew what I wanted from my previous consulting so I asked for the smok vape and some suggestions on the liquid. The front counter guy couldnt find my model so he told me I had to take the display model which is fine. He couldn't find the box for about 10 minutes so while I was waiting I asked to use the bathroom, but he said he'd get fired if he got caught letting customers in there. This made no sense to me as I just purchased 50$ worth of product and was being treated like somebody who wasn't going to make a purchase. All good, I left there with my ecig and no real instructions on how to use it. As soon as I got home, I opened the pack and accidentally pressed the button before any juice was in there burning my coils. Now I had a leaky ecig spewing juice all over my hands not knowing that the coils had to be kept wet for about 15min before turning on. I go the next morning to ask about the problem and the guy was more professional but not helpful at all. He explaned about the coils and I replaced the coils. I didn't want to burn out my coils again so I asked if he could spare some juice so I could presoak it before going home. I specifically said I would pay for it multiple times, but again it was against store policy to spare a few drops unless I pay for another entire bottle. I don't know what it is with this place, but I felt it was not a great place for people who are first time vapers as they aren't very helpful. My first visit was pretty good, but it kept getting worse... and my ecig still keeps leaking...

Was the very best value juice available and sure wish they were still in business! We've been…read moresearching for anythingeven close to the product they sold... nothing compares in taste.

I'm from out of state and was in Tennessee for a wedding. I had an issue with my Stick Prince and…read morepopped in for some assistance. I couldn't have been happier with the level of knowledge and service offered. Not only did I get my issue fixed, they also had pieces I couldn't find back home. Best of all, they didn't try to convince or upsell me stuff I didn't want/need. I wish I could give this place my business regularly. Thanks y'all, and sorry for the late review.

Anytime you rate a business of this type, there are certain to be subjective elements that creep…read moreinto the process, that may be completely unfair to the business. That's a bit of how I feel about Cigar Man. Let me explain: If all you are looking for is a reasonable+ selection/variety of cigars, priced at reasonable prices, with a knowledgable staff to answer your questions, Cigar Man will work for you, as it does for me when I'm looking to grab cigars for home, or before I hit the road. If you are looking for some of the more personally pleasing aesthetics, like a clean, expansive, luxurious smoking room with the ability to smoke later into the evening (shop closes at 6:00p) while enjoying maybe a little bourbon or single malt, this is not your spot.

Step inside this Smoke Shop, shut the door please, and the whole place is the Humidor! This is a…read moresmall business that is Veteran Owned. The Owner is very knowledgeable and happy to help you with your selections! There is a small lounge in the back, which is comfortable, available for you to enjoy your Cigars here! The owner made a recommendation for us and he proved to be spot on with it! Prices are very fair and the conversation is entertaining!

I Just Showed up for the first time today. Because my puff co chamber got messed up. Called all the…read moreshops in Dalton (My area) nothing ! I waited until 9am for Smoke shops to open. I called here , they did have the chamber. Showed up to find out the shop opens from 7am - 11pm! I waited a whole two hours to get high when Mike who runs the shop, is about his money !! Spent almost $100 in shop , will be going back to shop from now on A Man respects those who have the quality products and the time for you. Logically, you can't beat that

Bought a vape from this place Sunday morning. Tonight (Monday) it's hitting on its own and getting…read morehot. Called to see if they could fix it since it's obviously defective and was told that they won't be doing anything about it because it's been a couple days. Pretty crappy service if you ask me. I understand policies, I get it. But I've gotten 3 vapes from this place that have done the same thing less than 24 hours later, and this is the first time I've ever called to see if there's something they could do since it's happened so many times.. I won't be coming back here. It's not worth it. Prices are great but quality is not there. You get what you pay for here, and that's cheap crappy products.

The owners are incredibly nice. The woman that helped us was incredibly knowledgeable and patient…read more I can not say enough good things about this store. This is the spot!!!' I live in Columbus but have a home in chickamauga. We stopped in by chance and they had my favorite flavor of juice. It is the juicy mango lime. I bought all but one bottle I will be a repeat customer! Support this small business!!! They are great people!!!!

prices on juice are fantastic. The new owner :is rude and short and snobby though. I liked it much…read morebetter when the Asian (I don't know his name) was running the store. still though, the prices ARE great. so I will continue to go there. Also,their remodel does look much, much better.

Cyan was awesome, first of all. This employee chose two pipes that they thought fit me and made a…read moresporadic trip to the shop a memorable experience. Their selection is also pretty solid. Will for sure be back.

Sold me a tank that they do not even have coils in stock for, so I'm stuck with a 40.00 tank and…read morehave no coils! I have tried 4 different vape stores and no one sells the coils!

Service was excellent with a great selection from a very wide price range. The atmosphere was very…read morerelaxing and welcoming!

What an amazing place! Visiting from California I wanted to see the difference in price and…read moreselection and Burns did not disappoint! They have the largest humidor and selection of cigars I've ever seen! And the prices are SO much better than what we pay in California. The gentleman that helped us was knowledgeable and knows cigars! If you ever have an opportunity to visit Burns Tobacconist I would highly recommend it! Thank you for such a great experience and some wonderful cigars!!!