Had to wait for over two weeks for parts. And when they came in, nobody bothered the check and see…read moreif they were the right parts. They were the wrong parts. This was the second time the vehicle was in for a fuel system issue. The first time they replaced a fuel pump. That was nearly $1600. It turns out that wasn't the problem. Then they replaced all eight fuel injectors, the cost for the fuel injectors was $2600, and that seems to have fixed the problem. When they got the right parts in. The service was good. It was just disheartening that they didn't check the parts when they came in to see if they were the right parts.

There aren't a lot of car dealers where you instantly feel comfortable. The staff at Jerry Roling…read moreMotors have been extremely helpful and are definitely friendly.

Coyote Classics did a great job getting me into the 1967 Pontiac LeMans that I now own. My internet…read moresales rep Dave was very diligent and conscientious. The owner Chad was attentive and down to earth. The office staff made me feel very comfortable. When I actually met everyone in person my observations were confirmed. As far as I'm concerned, no one does internet sales better than Coyote Classics. Dave in sales handled my purchase. Chad Austin the owner, called me once I had picked out a car. There was no pressure, no money on the table, just a sincere "Hello and Welcome". However, halfway through I changed my mind when another car on their lot caught my attention, which I ultimately purchased. There was no friction at all. Coyote owns their classic cars. No consignments, no "I will talk to the owner and get back to you". Believe me, I had a lot of questions for Dave, including speaking with the previous owner (which I did). I had the car appraised and it produced a few new items that they took care of. The deal was done when owner Chad called me and said they detected low oil pressure and would fix it. It required taking the engine out to repair it, with no additional charges. While the engine was out, they even painted it, WOW! Now it was time to drive 650 (1300 round trip) miles from Ohio to Greene, Iowa to 'kick the tires" and test drive. The test drive itself was a lot of fun. I met Brant, their mechanic who took the time to put the car on a lift. Brant pointed out why he agrees with the appraiser that my 1967 Pontiac LeMans is mechanically and structurally sound. Brant really knows his stuff. Thanks to Chad, Dave, Brant, Justine, Erin and the rest of the staff.

The vehicle that I bought looked better on the video than in person on delivery, several items not…read moreaddressed on the work order that the tech noted and the car was not detailed, had over spray all over the body. I contacted them and was sent a check to cover those cost and for miss communication on there part. I drove the vehicle for about ten miles and since the day I received the car it ran rough. Upon further investigation I found that the cam and lifters were wiped out and this was supposed to be a 45000 mile engine. I have contacted Coyote Classics several times and they have not responded to this issue that was there before I received the car. So at my own expense if I want this dead car in my garage to move again, I will have to pay for it. Dealing with Coyote was no deal for me. If you don't go see the car that you want to buy, your taking a big chance on it costing you much more that you planed on.

No B.S. Here. Very easy to deal with. We got a quality truck for a good price with an oil change…read moreand a full tank of gas. Family owned and no pressure. Definitely a good experience.

Hi All, On Saturday the 30th of June I drove into Birdnow…read moreMotor Trade in Oelwein,IA. Here I was met by a very pleasant gentleman by the name of Cary Casteel. I explained to him exactly what I was looking for. My perfect vehicle needed to be a Ford Escape that was 4-wheel drive so I could make it to work through the snow drifts that Iowa loves to throw at us. He proceeded to show me the different ones that would meet my needs. Cary was very knowledgeable about the features and took the time to visit with me about each of them. During the test drive Cary actually let me sit in the back and drove me around so I could experience what my passengers would. We joked about it being like a scene from Driving Miss Daisy, lol. I made my decision that this was the place to buy from! While filing out all the paper work I met Jeremy Birdnow, he was very up beat and pleasant to speak with. I also would like to mention David Clayton, who finished up the financial end of this transaction. David explained in great detail about the warranty and what it included. He was also very friendly and made me feel very confident that I was making the right decision. To get to the point I feel this is the place to buy from if you are in need of a vehicle. They definitely treated me well! I will return!!!! Thanks Guys! I so appreciate how easy you made my buying experience. I now own a 2018 red Ford Escape... Diane Toussaint

Mark, I wanted to let you know that Kelly and I had both of our cars get some spring cleaning in…read moreyour detail shop. Wow, you would think they were brand new. My truck had an oil service and some recall work done as well. Kelly's car had a recall done too. Dick Kester brought us a loaner to use and was awesome in communicating and going above and beyond in customer service. You can expect to have all of our service business moving forward. I'm telling everyone about our experience. Thanks for calling this winter to ask for our service. That made the difference.

Jake, Mitch and Daryl are awesome. My friend and I were in Clear Lake on our way to Omaha when my…read morenew (not Ford) car would not start and could not be jumped. They were very willing to troubleshoot and eventually got it running. They were so helpful! Best service ever!!!

This dealership has The Man if you need to service a '76 Ford! I limped into their dealership with…read morea vehicle others (except for Latimer Fuel, another good mechanic just south in Latimer) couldn't or wouldn't fix. Basically needed a new alternator/voltage regulator, but even in 2016 people think ladies know nothing about their vehicles, and pretty much ignored my suggestions when my classic 1976 Ford MiniHome couldn't hold a charge. This gentleman(!) went to it and had me back on the road. Whatever will we do when mechanics like him decide to retire and quit fighting to get '76 parts unbelted from their 40+year-old frames?! Thank you, sir.

Quality smaller dealer. Have purchased a few cars from them over the years and always good…read morevehicles. Their vehicles are clean and sound. Would recommend them.

From the owner: We are a family owned used car business that has been in the Cedar Valley for 11 years. All of our…read morevehicles are fully serviced and detailed for immediate sale. All vehicles are clearly priced with no hidden fees or charges.

From our experience, Molstead: -Did not do what they said…read morethey would do -Overpriced a damaged vehicle -Did not disclose significant damage We decided to try buying used and buying local. Originally selected this dealership because we heard good things. Searching online we found a vehicle that looked like exactly what we were looking for. In conversation with our sales manager Jack, he explained that they just got the vehicle in, was in great shape, was a one owner vehicle from an older woman who couldn't drive it anymore, only damage was minor body that was fixed. The test drive was fine (during the day), so we made what we believed to be a fair purchase. Once we took possession and drove it at night, noticed the headlights were pointed straight down, undriveable at night. Thought it was odd, took it back there twice to fix, but they couldn't get it figured out, so we used our own mechanic to make the simple fix. We were also told before we would take possession that they would reattach the interior-this was not done and became a battle to get it fixed, but only because the vehicle still had 2 months left on the factory. Over the next 6 months we began to notice how loud the vehicle was on the highway and then the driver side door began to not sit flush as it should. The defrost also had major issues. We had our own shop look at the door and fix it, and shared that it had been in a pretty significant accident. We decided to move on from the vehicle, and during the process, reviewed the Carfax which showed that multiple airbags had been deployed in the vehicle and it was owned as a fleet/rental -before the one owner. Neither would be terrible, had the vehicle been disclosed like this OR had it been priced according to the VIN. Every dealership we've shopped at since have all provided a Carfax, unprompted. This dealership does not. In all, one year driving this used vehicle cost us $11K, and got us an insincere apology for providing us mis-information. Would not recommend this dealership.

I really wanted to say it was a great experience unfortunately I cant…read more Drove an hour to test drive a Suburban. About 10mins away they called to let me know it wasn't there they had loaned it out. Ended up going anyway, test drove some others and decided to wait on the Suburban. Went back up to test drive it once returned and found it had 4000 additional miles then advertised. They knocked I believe $250-$300 off the ask price due to the increased mileage. One key flaw on it is that the grill had peeling paint. So between the asking price, mileage (high for the year) and paint I wasn't interested. About a month later and some communication between myself and the car salesmen I stated x amount and replace the grill to come to a deal. We settled on a asking amount and they stated they would replace the grill. Was told it would take about a week to get the grill in. Went to sign paperwork on the SUV, car salesmen we had worked with wasn't there. Guy filling in talked to us about the ceramic coating. They explained to us how clean the car has to be to for the application to be put on correctly. We also wanted to pay to have it applied on the interior. I filled out the paperwork and was given an I Owe you for the Grill, Ceramic Coating, and the lumbar seat (that didn't work so they were going to replace it). About 3-4 weeks go by after reaching out a few times they finally called to say the grill was in. Dropped it off mid-week. Got a loaner, once the SUV was done a driver would drive the hour to our place and exchange vehicles. Called on Friday to see if it was done they said the bumper was almost back on from the grill replacement. I asked about the ceramic coating.. There was confusion, they called back to ask if they could keep it the weekend. The gal said she knew it hadn't been done because of how clean the cars look and she could tell ours hadn't been done because it didn't have that new look. After lunch on Monday I got a text saying the driver had just exchanged vehicles. Got home to find the SUV COVERED in gravel dust. We don't live on gravel. We live right on a main highway. No where from Charles City to our house is there a need for gravel. Grill STILL HAD PEELING PAINT. Call the salesmen. I asked if he saw the SUV before it left their shop. He said right away "oh the dust, our driver said his GPS took him on gravel." (I question that or why the driver was on gravel). I then explained how the grill still has peeling paint and was told he knew it still had some (I was never called and told that). Was told they don't replace parts on used cars with new parts. I replied at NO POINT in ANY conversation was I told it would be a used part with PEELING PAINT! Why in the world would I want something replaced with the same issue. He said he would call me back he had to go talk to someone else. He called back there isn't anything they are going to do about it. I said this isn't what I agreed to and again stated I was NEVER told it would still have peeling paint to which he acknowledged and apologized for and said he wasn't sure what to do. The ceramic coating was done in such a bad way there are hard drips on the inside and out. There are places we question if it was even applied. We took it to someone who does do ceramic coating to get a second opinion and they agreed the job was done horribly. I got screwed. Shame on me for not making them write NEW on the I owe you. Never in a million years would I have thought they would have been this shady to make a car sale. They did say a few times this year of Chevy is known to have the peeling paint issue. However AGAIN at no point when making the deal or when they were working on it did anyone tell me the grill they were using to replace mine ALSO had peeling paint because not once did they every say it would be a USED PART. Lying by omission is still lying. I will say it again HAD I KNOWN THE GRILL WAS STILL GOING TO BE PEELING I WOULD NOT HAVE BOUGHT THE SUV