Went there for an alignment.. They SAID that the cam bolt in the rear was incorrect.. Strange,…read morebecause that was the original bolt that came with the car. Amanda... the service tech at the counter, didn't want to discuss the issue with me. I asked if they could fix it, she said they had to get a quote, order the part, and then they could fix it. She then told me she had too much going on, and call her if I wanted to come back after it got fixed. She walked away abruptly.

Ive gone to this shop over the years from tires to other simple repairs. They're close and always…read morehelpful. I have always had good experiences with them!

Jerome helped me out when I was having some issues with my car. I thought my tires might be low,…read morebut we had just had just had a massive snow storm and no air pump was reachable. Jerome got the snow and ice out of my wheel wells, and my rims, and also put air in my tires. He told me my car should be better and that the shaking issue should be resolved. He was truly amazing as he didn't have to help me, but he made sure my car was safe to drive. I have been using town fair tire for almost two decades, and this reminds me why I do.

I'm not impressed with Town Fair Tire in Fairhaven…read more About a month ago, I made an appointment to have four new tires installed, balanced, and to have a wheel alignment performed. Even with an appointment, I waited more than three hours for the work to be completed. Had the job been done correctly, I would have accepted the long wait. Unfortunately, I don't believe the balancing or the alignment was done properly. Since leaving the shop, the vehicle doesn't feel right, and I've lost confidence in the quality of the work. As a result, I'll be paying a reputable shop to inspect and correct what was done. Based on my experience, I cannot recommend this location.

I have been a customer of this tire shop for several years, using them for both my business fleet…read moreand personal vehicles. Over that time, I have brought them a significant amount of business, which makes it especially disappointing to write this review. Unfortunately, my most recent visit will be my last. Over the years, I have noticed a decline not only in the quality of the tires offered but also in the level of customer service. During my visit today, I stopped in to purchase and have two front tires installed on my van. At the time, there were four vehicles being serviced, but no customers waiting ahead of me. While I was waiting, a staff member who appeared to be supervising operations approached me and asked what service I needed. I explained that I was there for two front tires, and he told me to wait until one of the service spots became available. After approximately 15 minutes, another customer arrived and lined up behind me. When a service spot opened, I was directed to move my van into the available spot, which I did. I then waited roughly 35 minutes without anyone beginning work on my vehicle. At that point, I noticed that the customer who had arrived after me had already been serviced first. In fact, the service on his vehicle had been completed, at that time. I brought this to the attention of the same staff member who had spoken with me earlier. His response was that he had taken the other vehicle first because I was on the phone. While I did take a brief phone call at one point during my wait, it was after I had already been directed into the service spot, been waiting for at least 15 minutes, and I had clearly communicated my tire needs to him beforehand. From my perspective, there was no reason my vehicle should have been skipped. What disappointed me most was not the delay itself, but the dismissive response when I raised a legitimate concern. Rather than addressing the issue, I was left feeling as though my time and loyalty as a long-term customer did not matter. As a result, I chose to leave and take my business elsewhere. I went to another local tire shop, where the service was completed promptly and professionally. Based on this experience, I will no longer be returning, and this business has lost both my personal and company accounts. I hope management takes customer service concerns more seriously in the future, because long-term customers deserve to be treated with respect.

I'm very upset I went to there shop because someone said it's a good place to get used tires when I…read moregot there I asked the guy working there if I could get two tires for my car right away I noticed the guy had a attitude so he went in back and came out and said he had two tires for my car for $120 I said ok then he came right back and said he wanted to get paid before I even see what I was buying I told him I want to see the tires he did not show them to me he began changing my tires I refused to pay before he put them on so he ignored me and put two different style tires on my car I didn't notice they weren't the same brand I didn't have my glasses this rude little Puerto Rican that was giving me an attitude got the impact rench and tightened my lug nuts so tight I tryed to take my tire off to fix my waterpump and the lug nuts were so tight I twisted one lug nut impossible for a human being to take off now my lug nut may have to be blowtorched now if i got a flat tire on some dark road I would be scrued I would have to call a tow truck or abandon my car I called them and told them I'm taking the car back to udue my lug nuts and cut the other one off he knew I would never be able to undo what he did purposely I'm a white guy and I felt like this guy was pregidus I will never buy another tire from these assholes and if you're reading this avoid this place very bad business this is a real review the people that are leaving reviews for this business are friends of the employees and are giving false reviews my review is 100% real don't go here these people will try to rip you off and tighten your lug nuts so when you get a flat tire you won't be able to change it I wonder how many people he did this to that don't know he used a impact wrench and tightened everybody's lug nuts to the point there almost welded on he knows he is doing this and he probably thinks it's funny fuck this place avoid it at all costs.

Midas in Fairhaven, MA was great. They did an oil change and pointed out issues with a leaky…read moretransmission pan. They documented the problem, so I can take it to the garage who worked on it (and get a refund). Thank you, Tim!!!

Yesterday I went to Sullivan Tire because I had a nail in my side wall. I was told I had to wait…read moretill sometime next week to get a new tire, meaning I would be driving around on a spare which isn't the safest thing to do. Today I called Midas explained my situation and they ordered me a tire and got me in an hour later to install a new tire. They also realized that Sullivan Tire forgot to put my rim back in the car so one of the workers drove across the street to get my rim back. The workers here are very nice, patient, and care for their customers. I highly recommend coming here for your car needs. They will also walk you out to your car if they see something wrong and show you, make suggestions and help you make an appointment for either an instant time or later down the road.

Speedy repair of a slow leak. Swapping summer tires for…read morewinter tires with rebalancing was a fair price and quick.

Quick and efficient. I showed up without an appointment they took me instantly repaired my tire…read moreand had me in and out in 15 minutes.

Best tire shop in New England. Hands down, zero contest. These guys are the Bradys and Belichicks…read moreof tires. I will not go anywhere else. If there was a tire shop next to my house that would pay me $50 to fix my tire, I would still pay to have my car towed 20 miles to joes. Seriously. Thanks guys, best results for every Porsche, Volvo and American car I've brought to to you guys over the last 4 years. Go joes go!

Awful. They tricked me on pricing. Scam artists. They tell you 80 on the phone then 160 after the…read morejob is done. Then 20 for tire disposal. 180 for tires to be installed is a complete ripoff. Takes them 20 minutes to do. Will never come back here or recommend to family. Will be reporting to better business bureau.

Place seems understaffed and a couple of the women were dismissive but one girl at the counter…read more(Gloria?) was obviously going out of her way to help us. It was much appreciated as we were leaving for a trip the next day. She made me feel important and I hope she's there the next time I need to renew.

Booked a cruise through AAA travel services. I would have thought it would have been the best way…read moreto go since I am a member. I was wrong. After disembarking from the ship to the airport, my flight was 10 hours later. Having no experience at all, I would have thought this would not happen. A few hours I can understand. Not 10 hours. Travel agents should know the appropriate information. Never even should anyone have to wait like this. If I travel again, I will not go through AAA. I will do all that through the company ie cruise line itself and they will get my business. I'm soooo upset.

Went this am for oil change. Immediately shown dirty filters and advised they be changed and fluids…read morebe drained and changed. I was on the phone when the tech approached me. He never advised the cost of these services and was shocked when told the bill $450 plus. I noticed they did the same with other customers. I vigorously complained that they either need to make sure the discuss cost or post their charges. The boss did reduce the bill by about $150 but the practice of running up a bill without alerting the customer of the increase charges when just going in for an oil change is quite suspicious. I told them I would never return and I meant it. Beware!

Stoped for car wash to get the salt off the car. Got the full package for $16.00. Tried to use 2…read moredifferent credit cards and it wouldn't take them. Only had a $20 bill for cash which it ate readily, but this machine does not give back change, so paid $20 for a $16 car wash! The automated wash appeared to completely wash the car car well, but when I got home there was still dirt everywhere. Crappy car wash, go somewhere else!

Great and friendly service. They are attentive and responsive to their customers needs as well as…read morevery knowledgeable about autos and small engine repair.

I've been coming here for both inspections and some repair work for 8 years now, and have always…read morehad a good experience. Staff is friendly and quick. Today was totally different from the usual service I receive. I arrived at 2:20pm for an inspection. As I was walking towards the door, one of the staff members asked me if I was with the guy he was helping in front of me. I said no, and he asked if I was here for an inspection and I said yes. He then sighed and said "I'm gonna be here all night." The sign posted said they do inspections until 4 or 4:30pm, so I was well within an appropriate time frame. I shrugged it off and he said "you can go wait in your car, it's gonna be a while." I waited in my car for all of 15 minutes max (not long at all) before he came up to my window to get my car and bring it back. I rolled down the window and turned to my passenger seat to get my registration that I had placed there and he said, "Sometime this year." I quickly passed it to him and got out of the car. As I was walking towards the building to wait in the shade he called out, "I should've been home an hour ago, I should've been cooking by now." The inspection was completed in a timely manner and I followed him inside to pay. I walked over to the card reader on the table with my card in hand and stepped over to the side. He stood across from me staring for at least 5 seconds before he said, "are you ready?" I responded with, "yes..? I'm waiting for you." There had been nothing programmed on the card reader yet so what was I supposed to do? Overall it was just a very strange interaction that left me feeling like I was burdening him. I have worked with the public for 10 years now and could never imagine speaking to a customer that way, I just wanted to get out of there as soon as possible. Unfortunately will not be continuing my business with them.