I have been a customer of this tire shop for several years, using them for both my business fleet…read moreand personal vehicles. Over that time, I have brought them a significant amount of business, which makes it especially disappointing to write this review. Unfortunately, my most recent visit will be my last. Over the years, I have noticed a decline not only in the quality of the tires offered but also in the level of customer service. During my visit today, I stopped in to purchase and have two front tires installed on my van. At the time, there were four vehicles being serviced, but no customers waiting ahead of me. While I was waiting, a staff member who appeared to be supervising operations approached me and asked what service I needed. I explained that I was there for two front tires, and he told me to wait until one of the service spots became available. After approximately 15 minutes, another customer arrived and lined up behind me. When a service spot opened, I was directed to move my van into the available spot, which I did. I then waited roughly 35 minutes without anyone beginning work on my vehicle. At that point, I noticed that the customer who had arrived after me had already been serviced first. In fact, the service on his vehicle had been completed, at that time. I brought this to the attention of the same staff member who had spoken with me earlier. His response was that he had taken the other vehicle first because I was on the phone. While I did take a brief phone call at one point during my wait, it was after I had already been directed into the service spot, been waiting for at least 15 minutes, and I had clearly communicated my tire needs to him beforehand. From my perspective, there was no reason my vehicle should have been skipped. What disappointed me most was not the delay itself, but the dismissive response when I raised a legitimate concern. Rather than addressing the issue, I was left feeling as though my time and loyalty as a long-term customer did not matter. As a result, I chose to leave and take my business elsewhere. I went to another local tire shop, where the service was completed promptly and professionally. Based on this experience, I will no longer be returning, and this business has lost both my personal and company accounts. I hope management takes customer service concerns more seriously in the future, because long-term customers deserve to be treated with respect.

I'm very upset I went to there shop because someone said it's a good place to get used tires when I…read moregot there I asked the guy working there if I could get two tires for my car right away I noticed the guy had a attitude so he went in back and came out and said he had two tires for my car for $120 I said ok then he came right back and said he wanted to get paid before I even see what I was buying I told him I want to see the tires he did not show them to me he began changing my tires I refused to pay before he put them on so he ignored me and put two different style tires on my car I didn't notice they weren't the same brand I didn't have my glasses this rude little Puerto Rican that was giving me an attitude got the impact rench and tightened my lug nuts so tight I tryed to take my tire off to fix my waterpump and the lug nuts were so tight I twisted one lug nut impossible for a human being to take off now my lug nut may have to be blowtorched now if i got a flat tire on some dark road I would be scrued I would have to call a tow truck or abandon my car I called them and told them I'm taking the car back to udue my lug nuts and cut the other one off he knew I would never be able to undo what he did purposely I'm a white guy and I felt like this guy was pregidus I will never buy another tire from these assholes and if you're reading this avoid this place very bad business this is a real review the people that are leaving reviews for this business are friends of the employees and are giving false reviews my review is 100% real don't go here these people will try to rip you off and tighten your lug nuts so when you get a flat tire you won't be able to change it I wonder how many people he did this to that don't know he used a impact wrench and tightened everybody's lug nuts to the point there almost welded on he knows he is doing this and he probably thinks it's funny fuck this place avoid it at all costs.

Last week I called this place and let them know that I needed the clock spring replaced in my car…read moreand explained the reasoning on how I knew it was the clock spring. They said they absolutely could fix it and told me to bring it in the next day. They called me at about 10:30AM the next day and told me they ran several tests and came to the conclusion that my clock spring needed to be replaced, which I had previously told them. They claimed it took an hour and a half to run the tests for me but they bumped it down to an hour, how generous. Charged me $140 for the time and labor it supposedly took to run the tests and then told me they aren't going to fix it and to take it to the dealership because they believe it is covered under a warranty (the one good thing they did for me). When I went in person to ask them what exactly took an hour and a half, they told me the mechanic looking at my car was one of the best and had been doing this for a long time. They also told me that they wanted to confirm the clock spring was actually the problem before they put a $400 part into my car, which I would have appreciated if they actually did that, but they didn't put any part into my car. If they knew about the warranty, they should have said just that before supposedly spending an hour and a half running tests on it when they knew the dealership was going to have to run those exact same tests. And to make matters worse, they gave my keys to the wrong person before I had even gotten there. They are lucky the person didn't have malicious intentions because they easily could have stolen my car and no one would have known until I got there hours later. I had to wait 45 minutes after they closed for the other customer to return my keys. To make matters worse, the only apology I heard was from the gentleman at the front desk, when the owner was right there the entire time and aware of the situation (as he was the one to give the keys to the wrong person). The owner did not apologize or take accountability, all he did was blame the other customer. I would strongly advise against going here. I also feel the need to point out that I took my car to the dealership and they not only completed the test to confirm it was the clock spring, and test drove it, but also checked every other aspect of my car, contacted me to see what I wanted to do, fixed my car, and then test drove it again to confirm it was all set in an hour and 15 minutes. So I am STILL not sure what the best mechanic at this place was doing for an hour and a half.

In the middle of moving into a new home, I realized I needed a new inspection sticker - this place…read moregot me in and out in no time and they were very friendly!

Great employees that work there. My oil change was quick and easy on the wallet too !…read moreThanks!

I had a tire with a slow leak. I brought it to Westport Tire and they found the problem and fixed…read moreit no time. I have to say that westport tire personnel are awesome; they are polite, efficient, and professional. Would definitely recommend.

Still the best around for tires and now they provide a wide range of repair services as well…read more Friendly, knowledge and helpful staff. Check them out

Aziz is a great guy. He treats you with respect which doesn't happen very often in today's world…read more I made an appointment for 4 new tires. Took the car at the time and within 40 minutes the car was done. I highly recommend him for tires & most everything else.

I'm a 63yo disabled retired mechanic who has worked on my vehicles my entire life. It was the cold…read moreseason and I was due for an oil change. I didn't feel like laying on the cold ground and at my age it was time to let a garage do the work. I took it to Walts for a oil and filter change $75 for 5qts of fully synthetic oil and filter. When I got home I found over a qt. shy of oil and they never changed the filter. The oil on the dip stick looked like used oil. If you treasure your vehicles and you want them to last I suggest shop around. If you have someone you know family or friend that has some mechanical background. Have them look at the work that was done.

Horrible experience. Do not deal with this dealer. Great staff, but a Bad decision makerread more

Very nice man. Very fair and did great work! Got our car in quickly. Highly recommend.read more

I highly recommend this auto repair shop. I made a reservation online but had to change the day and…read moretime. I called and spoke with the owner and he fit me in when I needed. They worked on my car right away and were very polite and professional. I will return in the future for my auto repair needs. Thank you very much!

Fast, knowledgeable no nonsense tire shop. The exact opposite of Town Fair Tire!! If you have an…read moreissue with tire or need tires replaced, this is the THE place!

This place is the best for service and quality!! Been here…read morefor a few years in Assonet and never been treated better Ty

If your car is drivable...great! That gives you the opportunity to turn around, leave and go…read moreelsewhere. I called them, told them everything about my car and what I thought might be the reason why it wouldn't start. Told me to have the car towed to them and they would check it out. Received a call about 10 minutes after the tow truck driver was told they wouldn't service the car. Luckily, I only live 2 miles away and my car was brought back to my house Excellent service from AAA, awful customer service from Junior's!

My car was towed to Juniors by AAA after I broke down and it seemed to be the transmission I…read moredecided not to have my car looked at or fixed as it was quite old and had a lot of miles my car was at juniors for an entire week Wednesday to Wednesday and they did not charge me any storage fees!!! I couldn't believe it !! Juniors does not know this but I am a single mother who is working 80 hours a week to keep afloat in this crazy economy Now I have no car and I'm trying to figure out how I'm going to handle that problem I was selling my car to a place that bought junk cars and I was figuring most if not all of the money would probably be going to the storage fees THANK YOU to Juniors you are some kind hearted people and have definitely helped me get a little closer to purchasing a new car!!!!!!