DO NOT GO TO THIS PHARMACY!!!
i went to this location to pick up a prescription. I was told they opened at 9:00 am. I arrived at 9:00 am, went to the pharmacy area where another customer was waiting. A young lady was behind the counter getting things set up for the day, the doors were still closed and locked. The other customer and I waited, knowing morning routines sometimes take a bit, and it was first thing. At about 9:17, the other customer asked about when the pharmacists would be in, and was told " I'm sorry, I don't know". I decided to wait a bit longer, I didn't want to have to make the trip back if it was only a few more minutes. I asked if the young lady had any idea when he would be there, and was also told " I'm sorry, I don't ". The woman working in the front of the store gave me a look like I don't know why he isn't here. I told her that it seemed like a phone call when you are a half hour late would be easy enough. I understand anyone can run late, but half an hour, call and let your people know so they don't have to be put on the spot with customers. At least then, the customers can decide if they want to wait, or come back later. When he got there, the pharmacist seemed as though he couldn't care less about being late and customers waiting. I told him " when I'm going to be half an hour late, I call my people and let them know, so they aren't left dealing with the consequences. From that point, all he could do was point out that I had an attitude and threatened him by telling him I was going to post my experience on social media. He assured me that he would do the same to me.....I would never think to treat my customers any where as disrespectful as he treated me. Never once was there an ounce of sincerity, or concern for my time wasted. No customers should be treated this way. If you are going to be a customer at Rogers Pharmacy, please beware! read more
