As a most emotional time for any family, it is critical to have the support and services of a…read moreprofessional and caring funeral home. Leete Stevens went above and beyond for my dear mother-in-law's recent services. I have never experienced such an organized, detail oriented, compassionate, yet non-intrusive, approach to funeral services. It allowed our family to focus on grieving and celebrating the life of a lovely woman. Highly recommend.

Rarely do I write reviews, but here I must make an exception. Jay and his staff gave us excellent…read moreservice and assistance at the time of our need. Our family member lived in Wilbraham while we live in California. It took only one phone call from me to receive courteous, prompt, and complete service. Our loved one was delivered safely from her last home to the Czelusniaks' care even before we had a chance to complete our cross-country trip to Massachusetts. I am the third generation in our family to have asked for help from the Czelusniak Home -- meaning we have relied on them without disappointment for more than 6 decades. Thank you.

Loren and her staff handled my mom's arrangements with the utmost care and compassion. Their…read moreattention to detail was impeccable. We were treated like family. Such a warm and friendly atmosphere. Would highly recommend without hesitation!

Forastiere cut off the video stream of my cousin's memorial service in mid-sentence. Unable to…read moreattend because of the pandemic, my wife and I were left hanging and missed the end of the service. It was bad enough not being able to be with our family; this made a painful event even more so. The manager explained that "it was a scheduled event." Apparently our family paid for 70 minutes, and that's exactly what Forastiere provided. Is this the way they support grieving families?

I come from a very modest family. When my father recently passed, it was my job to make sure that…read morehe was taken care of. After calling many different places, I found New England Funeral Center. They treated our situation with dignity and overwhelming professionalism. The staff was incredibly helpful with pricing and finding the right fit that honored my father while still working within our budget. To be honest, if I read the reviews of this place, I may have passed. Trust me, the reviews are inaccurate. I would recommend this place to everyone who is willing to listen. A very big thank you again for all of your help New England Funeral Center.

We were looking just for a direct cremation for my brother in law; they were nice enough but…read morereally overpriced. They wanted $4100 for nothing except a direct cremation and a $100 urn. They were somewhat unprofessional; my husband was trying to get through this difficult meeting and they were talking about everything except us; their intern, their problems with the coffee maker, etc. It was an odd experience during a somewhat surreal time in our life.

I found Oak Grove to be difficult to navigate mostly because there is very little signage to…read moreindicate which section is which. I'm sure it's fine when you know where you're going and what you're looking for, but I got lost a couple of times and very nearly gave up. They could do well to post section numbers at the intersections to make it easier for new visitors to find their way. That said, this is a lovely cemetery. The grounds are very well maintained and the stones are in good condition. I saw no vandalism and no damage, which is great. The roadways are in good shape as well. A positive visit for a cemetery enthusiast. [Review 15202 overall, 704 of 2021, number 1065 in Massachusetts.]

I live close by this cemetery and go there often to visit my grandmother and great grandmother…read more The cemetery itself is huge! The staff does a great job maintaining the grave sites as well. I planted some asta there forever ago and it's still alive and strong. It's a great place to walk and go on bike rides as well. Lots of hills and roads and beautiful tombstones to look at. It's a very peaceful place.