Wonderful service. Showed up as scheduled, with a text message 30minute to arriving. I just found…read moremy sprinkler people! April 2018- just used Pacific again for the Spring start up! On time as expected, great service. Had a broken piece in my sprinkler system, they came back same day with the part to fix it! Amazing service.

They showed up to turn on our sprinkler system and gave up after ten minutes of not finding it…read more They located the front system not the back . Their next available was in over two weeks. In the two weeks, I explained to them my back lawn would be dead. I left messages and no one ever got back to me. Terrible company. I'd never use it. I didn't realize they were a chain. Go with a small mom and pop company. You're much better off. They'll really care about you instead of just being a number.

The people that run this business are very shady! A few of the so called technicians are always…read moredriving around in the company van's getting high and just because you work there,it does not mean that they will pay you! And the secretary is clueless and a liar!

Avoid this company! When shopping for a new sprinkler system maintenance company, I was quoted a…read moreprice of $75.00 for one hour service. After service was complete, I was given a bill for $173.00. When I called Jeanette at the office , she said two technicians came therefore the fee was higher. CLASSIC BAIT AND SWITCH. When I told her that I was quoted $75 dollars, she was very nasty on the phone with me. I was never told that 2 workers were coming and that constituted a higher price. Will never use this company again!

William was a terrific find. He is prompt, knowledgable and efficient. He did such a great job on…read moreour sprinkler system that I had him work on my daughter's system as well. I strongly recommend him and am anxious to find him more customers.

William from HydroBright Systems was fantastic. Fast, courteous service and communication was…read morefantastic. Job complete within a week and the system works perfectly. I would absolutely recommend using this company.

Never showed up. Waited 6 hours for technician. Hung up on 5 times. Was supposed to do spring start…read moreup.

They did a much better job around 2015 to 2018. Since then, they have increased their service call…read morefees significantly, and the last time the guy wanted to give up without solving the problem and was going to still charge me for the service call. To his credit, after my distress about this he got somebody else in the area to look at it who found the problem of a broken pipe pretty quickly. Still, it can be very hard to get an appointment for an end-of-the-year shut down and they don't give you a window of time in which you have to be home until the previous day which is hard for a working mom with kids. I'm trying out another service. In addition when I asked them about a service called both for irrigation and lighting, they were going to charge me a different and very high service call fee for the lighting, even though I wanted both at once.

Horrible! I Do not recommend them at all. We were a loyal…read morecustomer for over 6 yrs. They take complete advantage, whether you are a new customer, and worse, if you are a loyal customer they take even more advantage of you. I highly recommend you source another company. horrible horrible business customer service

If there were a rating less than one star-Homestead would deserve it! From the beginning until I…read moretold them I would no longer use them-my irrigation system in my opinion is crap! I have dead spots all over my front lawn from what I can guess is not enough water. And this was confirmed by other irrigation companies. In other areas I have too much water and the grass has died from too much water and mold has grown on my shed and fence. They came back numerous times to adjust the heads and with the same results.............NONE! I contacted them about leaking/weeping heads and they did nothing but step on them and tell us it was to be expected as the system was new. A year later and the heads are still leaking/weeping. I had another company come in and review the job and I was told the timer they installed was old technology and the wire used for the solenoids and timer was cheap inexpensive wire! When I contacted the owner and told him all this, in my opinion, he became very agitated that I was questioning him and his workmanship. What he needs to remember are a few things, one, is this is my house and my hard earned money that I feel I wasted on his services, and the second most important one, is that customers are the ones who make paydays happen! His answer to my questions was that I would not need to worry about anything that they were never coming back to my house! Great customer service! In my opinion I would never recommend this company and whoever reads this review as a consumer should look for another irrigation company! Once they get your money-they don't want to hear from you!

I got new lawn lighting for my home in Dutchess with Jim. He does my sprinklers every year and had…read moreno idea he does LED landscape lighting as well. I will be sure to recommend Jim to my friends going forward.

From the owner: An efficient irrigation system is the best way to ensure your landscape has a sufficiently supply…read moreof water year-round. Call Expert Irrigation for irrigation system designs and installations for your residential or commercial property in the Dutchess and Westchester counties.

We had to put our rental property on the market, but our landscape and perimeter of the house was a…read moredisaster. I interviewed a few landscapers and settled on Artistic Bamboo. I told Ken what I wanted and he said he could turn our property into the envy of the neighborhood. I was skeptical at first. I needed flowers and shrubs. The side and rear of the house were just ugly dirt and gravel. I wanted a side patio of pavers and rear walkway to cover up the dirt and gravel on the sides of the house. A walkway from the rear walkway to the rear deck. There was a shed with a cement walkway that had to be removed. This was no small task. They tore down the shed and cement walkway and cleared out and leveled out the rear yard. They had to remove over 20 yards of dirt and rocks. They had to move a small tree from the middle of the yard to the corner. They planted new flowers and shrubs with existing ones put down new sod . Then install all the hardscape. It was quite a task. When it finally was finished I couldn't believe it was the same property. Now when buyers come to see the house the first thing they look at is the beautiful new yard. Ken and his crew at Artistic Bamboo did an incredible job. I would highly recommend them for all your needs. Thanks Ken

Ken is super professional and very knowledgeable. They did a complicated excavation and planting…read moreproject in our backyard garden in Bushwick. I'm so glad we chose them for this project. We didnt know what we were going to uncover once they stared digging. They handled the project with professional managing our expectations. I would definitely hire Artistic Bamboo again.

They did a great jo from start to finish . Extremly clean and professional , Highly recommend,…read more Vince R - Upper Saddle River

DEBBIE NEEDS TO GO she is horrible she is terrible with customers get her out go the office …read more. terrible customer service