PLAIN CITY SCAMMERS ALERT: I know I have suggested Smile Works Family Dentistry in Plain City to…read moremany of you before, due to their customer service, BUT THAT WAS A MAJOR MISTAKE!!! Unfortunately, after they jazz you with the fancy TV screens, massage chair, and sunglasses, they also pull a bait and switch. After a checkup, I received an estimate for services that were for preventative reasons only. I was told that the estimate was verified through my insurance and that I may as well get the work done now "while I have good insurance and since the price is low". I got the work done in August and paid when the services were performed ($150). After asking if that is the total I would be responsible to pay, the woman told me that sometimes the insurance will reject the white fillings and "I may be charged $10-$20 in addition, per tooth" and not to be surprised. Weeks later, I received a bill for an EXTRA $373 and no, I did not get fillings on 25 teeth. Now they are refusing to cover any part of the bill, refusing to admit responsibility for their own estimate, and refusing to back the words of their own employees. I suggest not patronizing this dishonest operation. I really expected a higher level of ethics coming from OSU alumni, but people will surprise you.

From the owner: Family dental officeread more

Very friendly and walk you through everything they plan to accomplish. Family friendly atmosphere!read more

Amazing!! Doctor Tong took care of me with making me very comfortable and explained every step he…read morewas doing to my teeth. I was very nervous from previous experience. They have state of the art equipment!! The dental hygienist was very kind and compassionate towards me!! The receptionist is fast, efficient, and knowledgeable of insurance.. Doctor Tong is super happy and can brighten your day with his cheerfulness!!! Did I mention they love children!!! Doctor Wang and Doctor Tong were amazing with my children.. Highly recommend Dublin Green Dental!!

The last visit was my second and the most important of my treatment plan. The doctor and her team…read morewere professional and provided me with quality care. It was a pain free experience. The office experience was phenomenal! If anyone has anxiety about dental appointments Jerome Dental will alleviate it.

Office is beautiful and inviting. Staff, hygienists and doctors are very friendly, knowledgeable…read moreand thorough. Equipment is state of the art. Everything is explained with care and understanding. No pressure advising. Services felt priced reasonably and what is standard in the market. Billing and checking on my insurance was precise (much appreciated) scheduling was easy. I highly recommend!

I have went to Dentist Jeu for a number of years. He is extremely professional and makes going to…read morethe dentist (almost) enjoyable! I recently had a couple of crowns done and on both occasions, there was no wait and the work was done without any discomfort. I always ask to be really numbed up and Dentist Jeu believes me! The office staff and technicians are also very pleasant and helpful. Highly recommended!

From the owner: We are Located in Hilliard Near Dublin, Upper Arlington, Grandview, Marble Cliff & Lincoln Village…read more The Hilliard Family Dentistry Team Can Be Described As a Group of Service-Oriented Professionals Whose Aim is to Provide the Highest Level of Patient Care in Combination with a Maximum of Comfort, Sensitivity, and Compassion for Each & Every Individual.

Schneider Family Dental is by far one of the best practices I have ever experienced. After…read morerelocating from Dayton to Columbus, a friend recommended Dr. Matt's practice to me. I had my last Dentist for 20+ years, so I was looking for that same level of personal service and care. This is the practice offers that same level of personal service and care and because of that, I've been going to this office for the last three years. I typically get routine cleanings and maybe a few fillings every few years and for that they've been exceptional. The dental hygienists are both professional and kind and though I've had multiple hygienists over the last few years, every single one I've had has done a fantastic job. Dr. Schneider is a stand-up dentist, and he cares for his patients. He is conservative with his treatment plans and the office does a great job explaining and coaching on timeframe and financials along the way. They always have time for you and I have never felt rushed or "just another patient". Jessica, their Front Office Manager is on top of scheduling and is helpful walking clients through their billing. They are willing to set up payment plans and do what's best for the patient's treatment. The office is clean, organized, and they did a great job handling the COVID pandemic. They have up-to-date equipment and handle things efficiently. My husband experiences dental anxiety has had multiple sessions of work done on his teeth, to include cleanings, fillings, extractions, and more, and Dr. Schneider has been wonderful through all of it. After every session, Dr. Schneider has helped walk us to our car and checks in via text to ensure post-op goes well. Additionally, their office is great with emergencies. My husband had sudden excruciating pain and needed a root canal and crown. This was also during a holiday week! Dr. Matt was able to assist by referring us to another dentist for temporary support and saw him a few weeks later so finish the work. To be in a situation like that is stressful and they were able to get us the support we needed. I would highly recommend this office to anyone!

This experience was hands down the best experience I've had at a dentist my entire life. NO JOKE…read more Joelle, my hygienist was a doll, so sweet and did an amazing job cleaning my teeth. She communicated with me the whole time and let me know exactly what she was doing. We chatted a bit and I felt like I was talking to an old friend. I was in there for about an hour an 15 mins. I had a work meeting at 2:30 and let her know I had to run. She went and grabbed Dr. Schneider and he asked me a couple of questions, took a look at my teeth, told me no cavities, and I was out the door! Going to dentists has always been rough for me since I had a really bad experience a while back. Now I'm going to make my appointments in advance :) Highly recommend. They're offices are so nice as well! Loved the Christmas decor. This is for Joelle, I got on my call at 2:32! Thanks again!

I had a dental emergency this afternoon. When I called around, nobody had anything open today...but…read morea half hour after I called Dublin Family Dental, Dr. Fan's assistant was calling me back to let me know they'd opened up room for me! Not only did they get me in and take great care of me, but Dr. Fan carved out the time in her schedule to perform an unplanned filling and make sure I was taken care of properly. I'm very, very impressed with Dr. Fan and her staff!

I've been going here since I moved to Dublin and every time the staff members have been extremely…read morenice/considerate. Also today I would like to give a shout-out to my dentist Nicole because she was exceptionally kind and made my appointment very enjoyable!

Very disappointing. Their policy with insurance is a bait and switch. Told me they "take" my…read moreinsurance and got me to consider switching dentists, even made an appointment. When the date approached, emailed me that even a simple cleaning would have a $200+ copay, because Aetna isn't "in network;" (but NO ONE'S insurance is in THEIR network, so that "patients can make their own choices ??) then, even tried to get me to sign up for their "Smile Club"--with a large monthly fee, as though I was going to Costco. Finally, when I brought the deception to their attention, they tried to gaslight me. Reprehensible. Not smiling.

Smile Hilliard exceeded my expectations! They have the friendliest and most accommodating staff! I…read moreusually hate going to the dentist, but they made it way more enjoyable!