Nicole is always amazing! Very attentive and personable. Been dealing with State Farm for years…read moreand she's always there to help.

Everything is always taken care of in a timely, professional and caring manner whenever I have…read moreneeded information or help from Shaun Thatcher, my agent with State Farm. I have been with Shaun for more years than I can even remember and he is the most efficient agent and caring person ever! I recommend him highly.

I absolutely love my insurance company. They're affordable, reliable, and easy…read more I never have trouble getting through to anyone and the process is always smooth. They went over and beyond to help me with a claim and I'm forever thankful For being referred to them!

I was referred to Dwyer so emailed for a quote. I received a response and supplied need info. A few…read moredays went by and reached out for an update. A few more days went by and was asked for more info. I supplied that info right away. 5 more days went by and nothing. So I replied back that I was no longer interest as almost 2 weeks went by. They never responded so guessing they don't need clients.

This company refuses to pay claims that are clearly covered in my policy. After providing clear,…read moredocumented evidence that Allstate's proposed roof repair violates Ohio Residential Code requirements, Allstate's claims department has continued to violate my policy and Ohio Administrative code in denying coverage. Facts and documentation do not matter to this company. My contractor said he's never seen anything like this. Specifically, this local agency has been copied on every email and refuses to get involved. Jack himself, the owner of the agency, has essentially shrugged and deferred to the claims department that continues to clearly violate Ohio code and the clear coverage in my policy. When you need support most, this agency is unwilling to provide it. Insurance companies earn their reputation when it's time to pay claims--not when they're collecting premiums. Based on my experience, Allstate failed that test. If you want to pay money to a company and never have them fulfill their end of the agreement, then this is the company for you. However, if God forbid, you ever need to file a claim against your insurance policy, run fast from this company.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. Customer service is a priority at our agency in Cincinnati and we understand the need to help insure what matters most to customers. I'm passionate about helping others because service is what matters in the time of need.

No one really thinks of insurance and thinks of seamless transactions and stress free…read moreconversastions. But I've been with Matt Deck as an agent and I stayed with him when he became is own agency. I tried out several big name competitors prior to Matt but his system, approach, prices AND customer service is beyond compare. My home was damaged in the ice storm-Matt had everything resolved including a check in a week. I purchased a new car on the weekend, Matt emailed me my new policy and cards without hesitation. Big companies never did the leg work for me. In fact, if I wasn't a new customer, I felt like another number..waiting on hold..... Not only does Matt beat the big company prices for me, he treats me like a friend and makes my stressful life a lot simpler by taking care of the things he's an expert in.

From the owner: Matt Deck Insurance Agency is a leader in providing quality protection for hundreds of individuals,…read morefamilies and businesses throughout our Tri-State. Providing superior customer service and low rates along with our ability to understand our customer's coverage needs drives the success of our agency.

Highly recommend Allstate and this agent. Signing up was easy; the team is very friendly,…read morewelcoming, and professional. I saved money and have better coverage.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. Allstate provides quality insurance that's reasonable and easy to access. Please contact me, I would love to speak with you to serve your insurance needs.

Theresa and her staff are awesome!! I've had the pleasure of working directly with Kathy. she was…read morevery helpful, knowledgeable and prompt in returning my phone calls!! Thank you guys for all that you do

Theresa and her staff are absolutely amazing. they always have the answers to any and all questions…read moreand can assist you with options you may not have thought of. highly recommend

I honestly do not know why it has taken me this long to post this review. I have been insured by…read morethis agent in his office for almost 8 years now, and they have been magnificent. When I relocated to Ohio, got a new job, and a new apartment, State Farm was there for me. I consistently paid on a policy for years through this agency, through this office, and almost 2 years ago was in a car accident that totaled my vehicle. Let me tell you how amazing this office is: I had a rental car within one hour of my accident, I heard from a claims adjuster within two hours of my accident, and I received a check for my totaled vehicle in less than three weeks. If you ever wonder where your money is going when you pay insurance, or if it is worth paying insurance, stop wondering... most especially if you're smart enough to work with this office. Your money is going towards great coverage, kind people, and reliable service when you need it the most. Thank you to everyone in this office who has always made any auto issue I have ever had your number one priority.

From the owner: Our office strives to provide you with an understanding of the products and services State Farm…read moreoffers while focusing on the needs of you and your family, in order to create an insurance program that is suitable for you. We have many years experience in auto insurance, home insurance, life insurance, health insurance, and business insurance. License #: OH-27285, IN-3517896

Alex worked with me to set me up with an amazing plan! I didn't understand a lot of it but he went…read morethrough it with me slowly and detailed. Really appreciate all he did! Recommend this office and Alex to everyone

Austin Wilson, great associate, he was nice about everything and always had a positive attitude…read more Not many people are like that. All employees should be like him

I've been with Burkhart Insurance for a little over a year now and so far nothing bad to say!…read more Decided to switch insurance providers last year after a mediocre experience with Allstate and after I heard that rates at local independent agency's were better. So, when it was time to buy a home last year I called around to some independents and got several quotes. Burkhart had by far the most to offer as far as plans and had the best pricing and customer service. I spoke with the owner originally and he helped guide me to the best policy for me. I ended up bundling to save on moola. Fast forward to this year when I got in a auto accident. I received multiple calls from Burkhart and from my insurance provider, Safeco, to not only check on me, but to help guide me through the process. I had many questions and they followed up with answers and really made my life as simple as they could. While I do love dealing with this Agency, let's hope that I have a good year coming up and wont need to call them for anything!

I've been with Burkhart Insurance for many years and they are fantastic. Always willing to help…read moreand look for the best deal with the best insurance company. I am not the easiest customer to deal with and they are always friendly and willing to go the extra mile. I recommend them highly and will be a customer for life! Sign up with them with confidence - a great company.