Alex worked with me to set me up with an amazing plan! I didn't understand a lot of it but he went…read morethrough it with me slowly and detailed. Really appreciate all he did! Recommend this office and Alex to everyone

Austin Wilson, great associate, he was nice about everything and always had a positive attitude…read more Not many people are like that. All employees should be like him

I was referred to Dwyer so emailed for a quote. I received a response and supplied need info. A few…read moredays went by and reached out for an update. A few more days went by and was asked for more info. I supplied that info right away. 5 more days went by and nothing. So I replied back that I was no longer interest as almost 2 weeks went by. They never responded so guessing they don't need clients.

I absolutely love my insurance company. They're affordable, reliable, and easy…read more I never have trouble getting through to anyone and the process is always smooth. They went over and beyond to help me with a claim and I'm forever thankful For being referred to them!

Mike and Colleen both informed me about insurance policies which was very helpful coming out of…read moreschool, not knowing what kind of protection I needed. I was looking out of state, so they weren't able to insure me, but still took a lot of time to explain everything to me and make sure I was comfortable and understood everything. Great customer service! I will definitely come to them when I move back to Ohio.

In a day and age when it is increasingly common to call a 1-800 number to purchase property and…read morecasualty insurance AM Heister and Associates stands out as a true gem in the insurance market. They have insured three generations of my family and have been my insurance agents since I got my drivers license at 17. Nancy, my agent, not only knows my name but who I am as a person and is able to tie that together to make sure my insurance needs are met. When I recently had a small fender bender Nancy took care of filing all of the claims for myself and the other driver so that I never had to worry about anything. When my rates went up after the accident Nancy anticipated my concerns about my rate increase and had already run comparison rates for several companies before I even asked her about it. I can't remember the last time I actually had to call the insurance company because she provides such excellent customer service. When I moved from Cincinnati to Louisville I was even able to keep AM Heister and Associates as my agents because they are licensed in both Ohio and Kentucky and now they also provide my rental insurance as well. If you are searching for the best customer service that the property and casualty insurance industry has to offer look no further than AM Heister and Associates.

Mark has been so awesome helping us transition to State Farm from our former agency. He even…read moreoffered me more help and attentiveness than my erstwhile agency did as we were navigating a difficult situation with our daughter's car being involved in a hit and run. I would recommend anyone to get insurance help from Mark Miklautsch. He is personable, knowledgeable, honest, and very responsive. We are glad to be working with him and his team now... Ryan S.

Avoid this agent. My opinion is that he is not honest and doesn't keep his word. We tried to go…read moreto another state farm agent, but no other State Farm agent will talk to you long if you already have an agent with State Farm. Following my complaint today, he set up another appointment in almost 2 WEEKS. I doubt he shows, and why wait about 2 weeks to respond to an unhappy customer. From my mother who is a senior citizen: An employee from this State Farm office called the first of the week to say she wanted to come out and visit and go over the changes to my homeowners policy. I was elated that finally I was going to see and talk to a real live person. She called yesterday to say the owner told her it would be much easier to give me the info over the phone. The owner is the individual who made an appointment on two separate occasions in two different years to come and visit when I complained about never seeing anyone from the office and then having his secretary call me the day of the appointment and cancel. I told the girl who called yesterday that I was disappointed that she wouldn't be coming b/c it was really important to me to go over the info with someone face to face and a phone conversation wasn't acceptable when I've been a good customer for over 6 years, have always paid my premiums on time, and have never filed a claim. She suggested I visit their office. I told her I was the customer and I wasn't going to drive to her office when I needed answers. I mentioned the two previous cancellations I received when an agent made arrangements to come and visit only to receive a call from a staff member a few hours before they were to be at my home. I told her that clearly the distance between their office and my home was a problem and I therefore planned to find an agent/agency nearer my home.

Great, reliable customer service. I have counted on them for years for my insurance needs.read more

From the owner: Progressive Authorized Agent Duffy Insurance Agency is your local Cincinnati insurance agency. We…read moreprovide free insurance quotes for auto, home, business and more.

I've been with State Farm Insurance since I turned 16, now I'm 55. Nancy took over the company and…read moreclients from Lou Trotta and the service is just as incredible as it has always been. Nancy and her two agents are wonderful and always polite and professional. I have my house, cars, and life Insurance through them. They have handled every problem I've had with ease and taken care of me. Outstanding Agent, I couldn't ask for a better or more kind and caring group to help me through difficult times. I highly recommend Nancy.

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: OH-46880