Great- quick, reasonable, great communication. Was able to pay online. I will use them again.read more

Visiting my parents and had a clogged drain. Absolutely excellent service. On time and was…read morethorough. Friendly and good quality for the money.

Athens neighbors - we are very lucky to have this company in our community…read more We had to call for emergency service for multiple leaks, Bobby Terry Company came out after hours fixed our problem professionally, quickly and for a reasonable cost, Especially for being emergency service. I cannot recommend this company enough!

They are the best heat and air in the Athens area! Have tried them all and they are always reliable…read moreand reasonable

Very honest and quick to respond. Even if he couldn't make…read moreit out immediately, he worked with my schedule to get there as quick as possible. He didn't over charge me or try to add in unnecessary work / charges.

Our toilet started running continually, and Eric got to us in a flash. Turns out there was a…read moreproblem with the "guts" of the replacement flushing mechanism, and a few days later it started in again. Eric came back, cheerfully took care of it, and we are back in business. I know that sometimes there can be faulty stuff that one can't anticipate, but Eric's attitude and commitment to excellent service no matter what has made me a raving fan.

This is the second time using MPE through Yelp. They have been quick to respond both times with a…read morecompetitive estimate. This time was to get an Electrician to install power to a hot tub where the builder had already installed power to the hot tub site. Jason was a new guy to the company with good experience. He did a fantastic and thorough job installing the tub. Made sure we completely tested it before he left and completely cleaned up after job. Will definitely use them again and through the Yelp app.

I rarely complain about a service company, but I feel I need to share my experience with MPE…read moreServices--an experience that still haunts me like an unfriendly ghost. I had used MPE for years to service my HVAC unit, and during a routine annual maintenance request, my system was working perfectly. Not a hiccup, not a rattle--just smooth, quiet air like a well-behaved appliance should be. I was told annual servicing helps keep the warranty active, so I scheduled it. They quoted me a price, then offered a discounted combined price for an additional year of service, which I prepaid. Easy, right? Oh, if only. When they arrived, they informed me they found a faulty fan. This was news to me, considering the fan was working just fine before they touched it. But okay--I agreed. The part was under warranty, and I paid the labor and service fee. After replacing the fan, the unit immediately began making a much louder noise--like it suddenly decided to audition for a metal band--and then the entire system quit working. Dead. Silent. Except for my wallet about to cry softly in the background. I called them back, and after a second look, they said I now needed a new valve part... a very expensive valve. They also "adjusted" the fan to reduce the noise, which was kind of like putting a band-aid on a broken leg: appreciated, but not useful. So, to recap: they serviced my perfectly good unit, and I ended up with a broken unit, a big repair estimate, or the option to buy a brand-new system from them. Amazing upsell strategy, if nothing else. At this point, I'd had enough and called another company. These new folks discovered that someone had pinched a wiring harness when the side cover was opened and closed--basically creating problems out of thin air. They also told me the fan was installed improperly and incorrectly adjusted. As in... the fix needed fixing. They got it working again, though at a significant cost. At this point, all I wanted was distance between me and MPE--preferably several zip codes' worth. But of course, the saga wasn't over. This week MPE called, cheerfully wanting to schedule the next prepaid maintenance visit. I explained everything that happened. They seemed entirely unfazed, as if I had just told them my favorite color instead of detailing the HVAC equivalent of a horror movie. I asked for my money back for the prepaid service, and they refused. So, here I am, sharing my little HVAC adventure so no one else has to go through the same chain of chaos these folks put me through. If my story saves even one functioning fan from a tragic fate, it will have been worth it.

Great work, reasonable prices. They get to the job as soon as possible, and are very knowledgeable…read moreof both plumbing and electrical. I use them personally, and I recommend them to my clients.

I couldn't be more pleased with my Generac generator installation…read more The crew's workmanship was top-notch -- every detail was handled with care, and the setup looks clean and professional. They took the time to walk me through the generator's operation step-by-step, making sure I felt confident using it. From start to finish, their professionalism, courtesy, and attention to detail made the entire process smooth and stress-free. Highly recommend!

INCREDIBLY DISSAPOINTED! BE WARNED!…read more We scheduled a service call for March 24th, 2026 and were told that the technician would be there in the afternoon and would call on his way. We took off work and waited. Text messages came assuring us they were on their way several times, only to get a voicemail later that they should have scheduled it early in the morning since there were 3 air conditioners and wouldn't make it. I called back, rescheduled for today April 14th. I received a text message this morning letting me know I was on the schedule and that they would be in contact with us when the tech was on his way. By 11:00am I had heard nothing. I contacted them (all done through AI mind you) and they said they heard my concern and someone would be coming out still today. At 3:00pm I contacted them again and they said now, the gentleman that was scheduled to come out here was stuck and couldn't come out until tomorrow...So do you think they were actually going to come out tomorrow? The answer is no. I live in a rural town which they CLAIM to service but its only if you are convenient. Poor planning, poor scheduling, they will drop you for their higher paying jobs. They don't care to lose your service because they can't keep up with it anyways. Take my advice and call someone else. Insincere. Diengenous. Should probably higher some real people. Now certainly wouldn't trust them to do a good job and not rush to something else.

Owner has been in business for such a long time and really knows what he's doing. Is easy and quick…read moreto communicate with and can be trusted to fix an issue when you can't be present. Highly recommended.

From the owner: For all your plumbing repairs from water heater repairs to new installation toilet repairs tonew…read moreinstallation faucet repairs to new installation kitchen faucet repairs to new installation

Always quick to respond and does great work. No fear that he won't keep the appt or that he will…read moredestroy something else while here to make you have to call him back. Dependable in every way. Integrity and responsibility at work.

Hello, although not a restaurant review, this is an important review as someday you will need…read moreone... Good News Plumbing (256.262.9454) continues to set the mark for service, quality, and timelines. Joe is an experienced Master Plumber and Gas Fitter with many years of experience. An honest man, Joe and his wife manage this operation and they take tremendous pride in their work, customer service and accountability. No job is too big or small. Personally I have dealt with Joe since 2005, whilst he worked for another Company. Now he is on his own and his values and work ethics will take him far. You can't go wrong here.

As a Plus Lee member, I have had six scheduled visits from the company to my house so far. They…read moreare efficient, upfront about the pricing and do a very good job. The experience that they offer makes me feel like no issue I am experiencing is too big for them to fix or show me how to fix. I am very glad that I called these guys the first day I had a problem (of my own doing).

I called and scheduled an appointment. The day/time came and no one showed. I called and was…read moreoffered another appointment almost a week out. I declined