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    Roettering Heating & Cooling

    5.0 (1 review)

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    2 years ago

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    Missouri Furniture - Washington - Dining Sets newly reduced for Overstock Sale.

    Missouri Furniture - Washington

    5.0(2 reviews)
    1.6 mi

    Want to compliment my salesman, Matthew, who was so helpful and spent so much time answering my…read morequestions. He definitely made me feel that my concerns were more important than just making the sale. The delivery guys, Riley and Jesse, were so thoughtful and did a professional job Love my loveseat and thanks to everyone!

    I recently moved to this area. Shopping was great Kenny (I apologize I don't recall the female who…read moreassisted us) but she was good but new. Kenny helped her though the process. I bought a Samsung washer & dryer, when they delivered it James (who was awesome) and Eric overcame a number of issues but they were successful. When I contacted them about 10 days later when using it for the first time, there was an issue. Kenny tracked down James and he was there to fix things in short order. When the fix turned out to be something more, he was back immediately and worked with the Samsung people to resolve the issue but remained long enough to make certain it was truly resolved. The issue was with Samsung's failure to notify the service people that when installing the new washer it required a pre-use program for the computer function. THANK YOU, James, Kenny and all the people who have made dealing with Missouri Furniture in Washington an outstanding experience. Looking forward to future experience with you.

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    Missouri Furniture - Washington - Assortment of overstock furniture pieces.

    Assortment of overstock furniture pieces.

    Missouri Furniture - Washington - Newly reduced bedroom sets available.

    Newly reduced bedroom sets available.

    Missouri Furniture - Washington - Overstock living room sets newly reduced.

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    Overstock living room sets newly reduced.

    Bob’s Discount Furniture and Mattress Store

    Bob’s Discount Furniture and Mattress Store

    2.0(65 reviews)
    34.5 miSt Ann
    $$
    Offers payment plans
    Established in 1991

    I regularly purchase furniture for rental properties and have never had such a frustrating delivery…read moreexperience as I did with Bob's in St. Ann, MO. On the second attempt to deliver, I clearly requested an hour's notice since I don't live at the property. Instead, I received a text less than 15 minutes before their arrival at 8:30 a.m. -- no consideration or proactive communication. They knew the day before that I was the second stop and could have easily notified me sooner. There was zero mention that someone had to be physically present at the property -- not in the store, not in the confirmation email, and not in any of the text messages. I even had a door code ready and was available by phone, but that wasn't acceptable to them either. The communication failures at every stage -- in-store, via text, and during delivery coordination -- were unacceptable. This will be the last time I purchase from Bob's. If you value clear communication and reliable delivery, I'd recommend looking elsewhere.

    No issue with the sales people. But the delivery customer service people are unprofessional. You…read morehave to twist their arm to receive an actual phone call or leave a voice mail. They use text messages and e-mails that have contradictory delivery time frames. And the live chat person doesn't line up with the e-mail information either. They tried to deliver on a Saturday at 7am, when the email said after 8am. Then refused to come back in action known as a "Turn Around." Then despite requesting some time frame any day of the week between 8am and 5pm. The most recent info suggests they will try to deliver after 9pm on a weeknight. Ordered the couch a month ago, still don't have it.

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    Bob’s Discount Furniture and Mattress Store
    Bob’s Discount Furniture and Mattress Store
    Bob’s Discount Furniture and Mattress Store

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    Patsy's Furniture

    Patsy's Furniture

    3.3(3 reviews)
    54.2 mi

    My husband and I too my mother in last year to purchase a new lift chair and they had a very good…read moreselection. She did end up purchasing one she lies and I thought it a bit pricey it seems to be holding up well . I thought the sales lady was very nice. The only real issue I had was if you get the furniture delivered there is a long waiting time. So we picked it up ourselves. Overall however it was a pleasant experience and we will do business there again.

    Shopping for a recliner at Patsy's Furniture. My first mistake. I reminded "Jamie" that I need a…read morerecliner and a sofa hauled away when this recliner is delivered. He told me, "No can do". On the phone yesterday I was told that they could do that, it would cost $40 PER item. Today he says no. Then I told him I couldn't make the sale because I NEED those two items removed from my living room before I place the new recliner, that I have to make room for a hospital bed for my husband. He said "sorry, wish I could help", to which I replied (as I'm heading for the door), "No, I don't believe you are sorry at all". He says, "That was uncalled for", and I said, "No, it's my opinion, and I'm certainly entitled to that". And he told me I "could leave now". Too late, dude, my hand is ON THE DOOR! I'm outta here. AND, they advertise as a "family-oriented, Christian-based business". I am completely certain I will NEVER attend his "God's Gifts Ministry" church ... EVER. He couldn't care less about us needing room for a hospital bed, that we are seniors, that Ed is a veteran, or a myriad of other plights we are facing right now. They advertise that if anyone needs any kind of prayer, "Just call us, we'll be glad to pray with you". You bet. Real Christian folks there. Just another example of why many people choose not to attend a church. Hypocrite, holier-than-thou's.

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    Patsy's Furniture
    Patsy's Furniture
    Patsy's Furniture

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    Roettering Heating & Cooling - mattresses - Updated May 2026

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