I had a very disappointing experience at this inspection station. I brought my 1999 Toyota Corolla in for a Rhode Island inspection. An employee connected my car to a diagnostic machine and told me my check engine light was on and that there were nine additional codes, even though my check engine light was not illuminated on the dashboard.
I asked if any of those codes were safety-related and whether they were the reason my vehicle would not pass the safety inspection. My question was not answered. Instead, I was repeatedly told to put "100% alcohol" in my gas tank, drive the car, and come back.
I returned shortly after without making any changes to my vehicle, and the same employee checked it again and said there was now only one code. I explained that I simply wanted the inspection completed and that if it failed emissions but passed safety, I would handle it with the DMV because my vehicle's age qualifies it for an exception. I was then told the inspection could not be completed because the safety inspector was not there, even though I observed inspections being performed at the same time.
I left and went to another Rhode Island inspection station. I did not mention what happened previously, and my vehicle was inspected without anyone bringing up the issues I was told about at this location.
I am leaving this review because I believe customers deserve clear answers, accurate information, and fair treatment when using a state-authorized inspection station. read more