I rented a room for my mother in law, who may have been exposed to covid for two days Thursday and Friday. Friday night the AC goes out. They move her to another room, being it was in the middle of the night she wasn't able to get her things from the previous room because she's older. She's calling the office to let them know to get her things and no answer. So she goes to the office to let Barb the office receptionist know what's going on. Barb is in no way being helpful so she calls me and let's me know. I call barb and tell her what's going on and she starts telling me she's putting people at risk. Ok first of all, she was in the room all day quarantining if the ac had not gone out in the middle of the night they would have no contact with her because I've been dealing with the money and rental pay. I repeatedly told Barb have her manager call me because she's telling me she's giving me a refund and I need to pick up my mother in law or she's going to be out in the streets!!! She's going to call the cops to get her out!!! How unethical, horrible service, run down motel... manager NEVER CALLED ME. I called corporate and never heard back!! Moved her into another room!! But Do not stay here!! read more