I can't tell you how perfect the Washington Street Inn was, during my visit. Tony and his wife were…read morewonderful and helpful. it's been years since I've been to Grand Haven and I needed a comfy place to stay, and good advice on local eats. The historic feel of the house was fabulous, from the table that reminded me of growing up, the games in the front room, the cozy room at the front to watch people walk by, and the proximity to downtown and all the places I wanted to go. I loved their attention to detail and even the bunny jelly holder for toast, in the morning . Breakfasts were very cool, and perfect portions. Thank you SO much, Tony. I will absolutely stay with you again.

I can't say enough great things about this home away from home. The fact that I can only give them…read more5 stars seems unfair. And I'm sure even this review will not do them proper justice. It was just an awesome place to stay. Tony and Michelle were born to do this. From the moment we walked in the door, it was clear that this was going to be a great weekend. They both know how to walk that thin line between being ultra-professional and being so welcoming as to feel like long lost friends. Tony and I talked several times the day of arrival as we were a bit delayed in our travel and each of my several phone calls to him were promptly answered with a cheerful, "no problem... we'll be waiting for you." And sure enough, the minute I walked through the door, he was there with a handshake, and some great advice for a late-night dinner. Old-school charm with new-school technology from the door codes to the free (unbelievably fast) Wi-Fi, I literally don't know what else I could've asked for to make this any more comfortable than it already was. They're in a beautiful location with gorgeous parks within a stone's throw and walking distance to downtown (right down the road on Washington Blvd) and the water. It couldn't have been more convenient. The accommodations were amazing. Five bedrooms to pick from, each with their own charm. We picked ours because of the large private bath with an old fashioned claw-foot tub. The bathroom had great water pressure, complimentary high quality shampoos and body washes, and there was even a built-in overhead heater to keep you from getting cold after a shower. The place could not have been cleaner if I cleaned it myself. Either they buy new towels and linens for every guest that stays there or they have some trick up their sleeves they should teach to the rest of the hospitality industry. The sinks and tub didn't have a single water stain. The bedroom and bathroom were both immaculate. I guess that's just the best way to describe it without continuing to go over every detail -- immaculate. Beautiful woodwork through the upstairs hallways and there wasn't a sign of wear anywhere. They clearly care about not only their guests but about this beautiful home away from home. Three common rooms and a beautiful front porch give you a choice as to where you want to socialize, meet other guests, have a coffee, do some work, just relax, or play any number of their countless awesome games (such as the biggest wooden scrabble board you've ever seen or a 40-year-old hand-carved chess board with 10-inch hand-carved pieces for instance) while you're waiting for others in your party to get ready to go out. Free snacks galore (about a dozen different ones to pick from), a refrigerator to use for restaurant leftovers you might bring back, beautiful plateware and silverware, and interesting little furnishings from long past, such as an antique wooden stereoscope viewer and a radio which is guaranteed to be the oldest one you've ever seen, are all a part of the experience. Which brings me to my favorite part -- the breakfast, which is outstanding. The first morning, we were presented with fresh berries served as an appetizer. And I mean a HEALTHY amount of FRESH, BEAUTIFUL berries. The next course was some hand-made warm, cinnamon, pear crumble thing. And the final course was an egg, sausage, and cheese pastry with fennel. Several of them. Per person. The next morning started again with what must have been hand-chosen berries, but this time we received a different delicious crumbly warmed first course followed by this amazing herbed-egg dish which had some sort of baked Parmesan topping. I remember taking the first bite, and then I remember my extra-large oval ramekin (served hot straight from the oven) being clean enough to put back in the cupboard. Everything else between those two points is fuzzy. And all the coffee and juice you can drink. We did not leave that table hungry either morning. And my mouth has been is watering recalling it for this entire paragraph. There's an old saying that when you find something good you have two choices - keep it for yourself or share it with the world, and I don't get to Grand Haven enough to in good conscience keep it for myself. Enjoy!

Lovely inn in a cute town on the river. Stayed overnight on my way to northern Michigan. Was…read moregreeted warmly by Kim (I think that was her name), who made me feel extremely welcome, much appreciated after a really long drive. The inn is the perfect combination of historic charm and modern amenities. Room - and bed - were extremely comfortable. Loved the big shower. There's a great deck off the back with a view of the river and all the cool birds that make it home. Lowell is a sweet small town - some nice historic architecture, the flour mill across the street and had a great meal next door at Easy Street.

Lovely hotel literally on the river. In spite of being the only real hotel in town, the prices are…read morereasonable, so it's actually a viable choice if you're in Grand Rapids for a spell. The view from any room is pleasing, the rooms are well furnished with big comfortable beds, spacious bathrooms and there's a fridge and small dining tables in a common area for guests. Free WiFi is reasonably fast. The water pressure isn't good when lots of people are using their showers, not a problem when the place isn't near capacity. Staffed by only one person at a time, but both workers we met were helpful, polite, friendly and pleasant. There are only four or five rooms, so they sell out often, make your plans ahead of time.

Up at 2:30am, might as well write a review because I'm not sleeping…read more Hotel's one of the older ones, in desperate need of a remodel. The entry looked updated, but the rooms are very outdated. But you have clean sheets, towels, tv, refrigerator, microwave, and space. There's nothing special, but a few quirks... - the super thick comforter is all polyester, I mean, if my room were 30 degrees, I wouldn't mind. There's no breathability in it. - it gives me a creepy vibe with the peephole and gaps in the door, which I block with towels and paper. - there's a hole in the wall, so I blocked that with paper as well. - agreeing with other reviewers, this room is DIM-- 3 lamps with fluorescent lighting. - bathtub has 5 handle bars?? - Meanwhile, there's no place to hang my towels. - bathroom is huge, yet I have a tiny corner sink with a weird 3 panel fixed mirror, where the center strip is the width of my hand... totally going to try another place if I can help it next time for business travel.

after paying for 2 nights a week in advance this place gave away a room i paid for!! trust and…read morebelieve im telling everyone i know to stay away from this place and hilton peiord!! stay anywhere but hilton. if you pay for a room in advance no one should have to notify the hotel..the room should remain open because it's paid for...period. stay anyplace but this place..and my thoughts and opinions of this bs business isnt gonna change either

What a great boutique hotel. Everything is really geared to a pleasant experience. The rooms are…read moreclean. Shower massive. The staff super friendly. The pool inviting. They offer free to use beach bikes which were run to take out for a spin. The hall is filled with history of the Snurfer, which is the predecessor to the snowboard, invented in Muskegon.

Awesome boutique hotel! We were blown away by the service (you can text and get a quick response),…read moredecor, and comfort. We rented a loft room, which had a really cool nautical theme and a huge bathroom with a very luxurious shower. We reserved a fire pit time slot. The hotel MADE the fire for us! Totally not accustomed to that level of service. Also, their website undersells the kitchen. The fridge was bigger than we expected based on the description, the cabinets were stocked with all of the essentials, and we loved the coffee maker. Best kitchen we've ever had in a suite, and we travel at least a dozen times a year.

Room 422 - $125/n - weekend stay in Mar 2024 Service 4…read moreRoom Layout 5 Cleanliness 4 Value 4 We almost skipped booking this property d/t the 3 star average on the ratings. I'm glad we took the risk. We booked online the day of our arrival into GRR. We received a text letting us know the room was available early & we could check-in anytime. As we were spending the day in Grand Rapids, we didn't get to the hotel until about 10pm, still a nice gesture. On arrival, you'll see the main hotel. Behind it are several motel- style buildings, forming a square. The glass doors open to the courtyard (inner square), and the main room doors open to the parking lot. Being early March, there was no need to worry about bugs being attracted to exterior lights and, in turn, getting in the room on entry/exit. The room was nice & cool on arrival & it smelled faintly of bleach. The temperature controls worked well. The bathroom was chilly. The toilet had some movement & the seat was an odd fit. Everything was functional. Next came the cleanliness check: bed & bath clean. There were fuzzies and debris in the odd nooks, the areas where a broom/vacuum can't reach. It baffles me why rented rooms are designed in difficult to clean layouts. Anywho, everything else was clean. There was also already water in the coffee maker. An accidental discovery on hitting the button when placing items on the table. The furniture is well-placed. No stubbed toes. The whirlpool is HUGE & was cleaned well. The sheets were crisp & we slept well. With the single level buildings, there were no noise concerns from above. Again, the temperature remained even. We didn't eat the complimentary breakfast.

Where to start?! I flew into Grand Rapids and drove to Grand Haven for a day to take care of family…read morebusiness. A family member and I stayed here for one night, and I wasn't impressed. When you walk into the lobby you are punched in the face by an overwhelming smell of chlorine from the pool which is basically in the lobby behind glass windows. The chlorine smell also makes it undesirable to want to sit down and eat anything for breakfast. As far as the room goes, we were on the second floor close to the elevator which was nice. The air vent in the bathroom was covered in dust telling me not only is it never cleaned, but that no one cares to clean it. It stands out like a sore thumb. If that's not being dusted and cleaned, what else are they not cleaning properly? Our room had two queen beds, and on my bed there were dried reddish brownish stains on the fitted sheet that were very noticeable. I noticed this at 10:30pm, so when we called down to the front desk we were told to come down ourselves and get a clean set of sheets to change our bed! This is like a customer bringing in a car with squeaky breaks and being handed new brake pads and expecting the customer to change them out. It's unprofessional, not to mention the front desk person couldn't have cared less. In the morning when we went to check out we informed the front desk agent of the issue and asked if we could speak to a manager and were informed the manager won't care, nor do anything for us because "the issue was resolved." Yes, the issue was resolved, BY US, the customer. It's a bad attitude, and lack of professionalism on their part, not to mention the front desk agent was wearing a camo tee and jeans with no name badge, making zero attempt to look like an employee who works there. I'm glad it was only one night because we would never stay there again! Too many choices out there to settle for mediocrity.

I was really impressed with this hotel The main areas were…read morevery clean. The rooms were large and comfortable The pool area was nice and not crowded so we could enjoy it And the breakfast was amazing. They had a wide variety including scrambled eggs, sausage, potatoes, waffles as well as the standard breads, bagels, fruit, yogurt and so much more Next time i am in the area I will definitely stay here

Everything was great. We would love to see a decorating update in the hallways and steps with maybe…read moresome new carpet. This is our go-to place when we visit. Staff members are always super. The cookies are an especially appreciated touch. Thank you!

This hotel definitely needs some attention & renovation. The room were very outdated & tired. When…read morewe arrived for Kite festival ( May 2025), they were in the process of renovating some rooms. The first room we were assigned on the ground floor, room was okay but had some urine smell. Although I opened window but the smell didnt get any better. I contacted front desk & asked for a room move. We were moved to 2nd floor, the room was better with no smell although almost the whole floor were under renovation zone. Not too noisy so it was okay. The staffs were nice & we love the location of the hotel. My husband unfortunately forgot his Apple Watch after checking out. They couldn't find it at first but after second phone call, they found it and able to send us back after we emailed over the shipping label. Tip: ask front desk how to log in to hotel wifi as what I was shown how to use isn't the regular way that I log in to internet all the time.

found housekeeping to be seriously lacking here. I'd post pictures but it'd be in bad taste…read more Hotel looks the part but I'm seriously questioning housekeeping and you can't do that these days. Also feel really badly for whoever is creeping around behind the dumpster because they've got a horrible cough. Hooking up my Xbox was an intermediate hack.

Still no drapes and not enough towels. However, when we called to tell them about the towels, they…read morequickly brought over a big fresh bundle. We bought black tarp from Meijer and strung up over the windows in order to get a little sleep in the morning once the sun came up. Overall, good location and friendly staff. No updates i.e. still worn.

No need to read any other reviews. Don't waste your time with this place. It is awful and…read moreoverpriced for what it is. My husband booked Tusken House #1 for several days when he couldn't find anything else in the area. There is a reason this was the only room left in town. We arrived after 11 PM as we took our time coming up and stopped at various towns along our trip from Illinois. The door was unlocked (as expected), all the lights were on, and our last name was written on the white board. I really didn't like that part due to safety. Nobody needs to know our last name and what is there to stop anyone from the street who knows the operations from entering and taking one of the two keys left inside? The "cottage room" had the smallest bathroom ever, right off the kitchen. There is no way two people can get ready at the same time. The curtains were wide open and were a complete joke. They were sheer, so everyone could see in while the lights were on. Not so much a big deal until we needed to get changed for bed, or dressed in the morning. The only two places to do that with privacy were the large closet, which was bigger than the bathroom, and the miniature bathroom, that is so small my 6th grader even had to dress in the shower. The main room had a chair that was filthy and it had a stain left from someone who needed a shower who instead sat on it naked. I'd leave it to your imagination, but I took pictures to post as proof. The futon was in worse condition than the one I had in my college days, but the main room was the only room with a window A/C unit and a ceiling fan, so that's where I slept. While some rooms on the website show ceiling fans above the beds, this is purposefully cropped because the bedroom was beyond stuffy on a hot, sticky summer night. My husband slept in one bed and my son in the other. They slept with the door open in hopes of getting the air to circulate into the bedroom, but it wasn't a large enough window unit for two rooms. Additionally, because this is an old house, the electricity should have been updated. Instead, there were multiple extension cords for the window unit and lamps. In the bedroom there even more extension cords for the lamps and clock, and no place to plug in a charger. It amazes me that this place hasn't had an electrical fire. It was actually quite worrisome. The kitchen had a coffee machine and I finally found coffee in the cabinet, but there were no coffee mugs. The toiletries included body soap and shampoo. No conditioner. They said they don't supply conditioner. What? I found that our when we had to call for a hair dryer that didn't exist either. The reviews all over the internet about this place rave about the pool. Well, the sold the pool last year. They conveniently did NOT mention this when my husband booked the room. The back of the house is gated off and locked with do not trespass signs posted everywhere. There was no mention of the pool in the note left on the desk by the keys, yet there is still a picture of the pool hanging in the main office behind the desk where we took the keys when we checked out first thing in the morning. The parking for this house had three spots as there are three different rental spaces. The people in the second unit had a very large pick up truck that was not parked in the center of their space and our spot mark for unit 1, has the back of the a/C unit in the way, in addition to needing to drive over the grass to get into a spot. It was useless. Thankfully there was plenty of street parking across the street. No car could have parked there with the window air conditioner in the way, not even a smaller compact car. Thankfully they found someone else to book the room so we weren't changed two more nights. We would have had the credit card company disputed it if they had. This was that bad. They are clearly hurting for money, selling the pool and several of the properties had for sale signs in front of them. We were lucky enough to find another room at the newly renovated hotel at a neighboring town. Same price with all the luxuries of a nice hotel and everything was brand new and super clean, plus a coffee shop in the lobby. This is by far the longest and most detailed review I've ever posted. All the reasons why are posted. If they aren't there, I've blocked them out. Don't make the same mistake we did.

The tools are clean. Quiet area close to the highway and shopping. The owners are amazing people…read more If I could give 10 stars I definitely would.

Nice place very clean and reasonable rates Recommend if you…read moreare looking for a place right off highways