I can't tell you how perfect the Washington Street Inn was, during my visit. Tony and his wife were…read morewonderful and helpful. it's been years since I've been to Grand Haven and I needed a comfy place to stay, and good advice on local eats. The historic feel of the house was fabulous, from the table that reminded me of growing up, the games in the front room, the cozy room at the front to watch people walk by, and the proximity to downtown and all the places I wanted to go. I loved their attention to detail and even the bunny jelly holder for toast, in the morning . Breakfasts were very cool, and perfect portions. Thank you SO much, Tony. I will absolutely stay with you again.

I can't say enough great things about this home away from home. The fact that I can only give them…read more5 stars seems unfair. And I'm sure even this review will not do them proper justice. It was just an awesome place to stay. Tony and Michelle were born to do this. From the moment we walked in the door, it was clear that this was going to be a great weekend. They both know how to walk that thin line between being ultra-professional and being so welcoming as to feel like long lost friends. Tony and I talked several times the day of arrival as we were a bit delayed in our travel and each of my several phone calls to him were promptly answered with a cheerful, "no problem... we'll be waiting for you." And sure enough, the minute I walked through the door, he was there with a handshake, and some great advice for a late-night dinner. Old-school charm with new-school technology from the door codes to the free (unbelievably fast) Wi-Fi, I literally don't know what else I could've asked for to make this any more comfortable than it already was. They're in a beautiful location with gorgeous parks within a stone's throw and walking distance to downtown (right down the road on Washington Blvd) and the water. It couldn't have been more convenient. The accommodations were amazing. Five bedrooms to pick from, each with their own charm. We picked ours because of the large private bath with an old fashioned claw-foot tub. The bathroom had great water pressure, complimentary high quality shampoos and body washes, and there was even a built-in overhead heater to keep you from getting cold after a shower. The place could not have been cleaner if I cleaned it myself. Either they buy new towels and linens for every guest that stays there or they have some trick up their sleeves they should teach to the rest of the hospitality industry. The sinks and tub didn't have a single water stain. The bedroom and bathroom were both immaculate. I guess that's just the best way to describe it without continuing to go over every detail -- immaculate. Beautiful woodwork through the upstairs hallways and there wasn't a sign of wear anywhere. They clearly care about not only their guests but about this beautiful home away from home. Three common rooms and a beautiful front porch give you a choice as to where you want to socialize, meet other guests, have a coffee, do some work, just relax, or play any number of their countless awesome games (such as the biggest wooden scrabble board you've ever seen or a 40-year-old hand-carved chess board with 10-inch hand-carved pieces for instance) while you're waiting for others in your party to get ready to go out. Free snacks galore (about a dozen different ones to pick from), a refrigerator to use for restaurant leftovers you might bring back, beautiful plateware and silverware, and interesting little furnishings from long past, such as an antique wooden stereoscope viewer and a radio which is guaranteed to be the oldest one you've ever seen, are all a part of the experience. Which brings me to my favorite part -- the breakfast, which is outstanding. The first morning, we were presented with fresh berries served as an appetizer. And I mean a HEALTHY amount of FRESH, BEAUTIFUL berries. The next course was some hand-made warm, cinnamon, pear crumble thing. And the final course was an egg, sausage, and cheese pastry with fennel. Several of them. Per person. The next morning started again with what must have been hand-chosen berries, but this time we received a different delicious crumbly warmed first course followed by this amazing herbed-egg dish which had some sort of baked Parmesan topping. I remember taking the first bite, and then I remember my extra-large oval ramekin (served hot straight from the oven) being clean enough to put back in the cupboard. Everything else between those two points is fuzzy. And all the coffee and juice you can drink. We did not leave that table hungry either morning. And my mouth has been is watering recalling it for this entire paragraph. There's an old saying that when you find something good you have two choices - keep it for yourself or share it with the world, and I don't get to Grand Haven enough to in good conscience keep it for myself. Enjoy!

Lovely inn in a cute town on the river. Stayed overnight on my way to northern Michigan. Was…read moregreeted warmly by Kim (I think that was her name), who made me feel extremely welcome, much appreciated after a really long drive. The inn is the perfect combination of historic charm and modern amenities. Room - and bed - were extremely comfortable. Loved the big shower. There's a great deck off the back with a view of the river and all the cool birds that make it home. Lowell is a sweet small town - some nice historic architecture, the flour mill across the street and had a great meal next door at Easy Street.

Lovely hotel literally on the river. In spite of being the only real hotel in town, the prices are…read morereasonable, so it's actually a viable choice if you're in Grand Rapids for a spell. The view from any room is pleasing, the rooms are well furnished with big comfortable beds, spacious bathrooms and there's a fridge and small dining tables in a common area for guests. Free WiFi is reasonably fast. The water pressure isn't good when lots of people are using their showers, not a problem when the place isn't near capacity. Staffed by only one person at a time, but both workers we met were helpful, polite, friendly and pleasant. There are only four or five rooms, so they sell out often, make your plans ahead of time.

Up at 2:30am, might as well write a review because I'm not sleeping…read more Hotel's one of the older ones, in desperate need of a remodel. The entry looked updated, but the rooms are very outdated. But you have clean sheets, towels, tv, refrigerator, microwave, and space. There's nothing special, but a few quirks... - the super thick comforter is all polyester, I mean, if my room were 30 degrees, I wouldn't mind. There's no breathability in it. - it gives me a creepy vibe with the peephole and gaps in the door, which I block with towels and paper. - there's a hole in the wall, so I blocked that with paper as well. - agreeing with other reviewers, this room is DIM-- 3 lamps with fluorescent lighting. - bathtub has 5 handle bars?? - Meanwhile, there's no place to hang my towels. - bathroom is huge, yet I have a tiny corner sink with a weird 3 panel fixed mirror, where the center strip is the width of my hand... totally going to try another place if I can help it next time for business travel.

They recently renovated the rooms and they still have bed bugs!!! The manager Nakitta the bigger…read morelady is super rude and super unprofessional!!!

This place is amazing!!…read more Exceptionally clean. We brought my in-laws for a fishing charter. We are in suite 6. Gave them the ground floor master. My husband and I are up in the loft on two twin beds. Separated but it's comfortable enough. They have all you'd need in the full kitchen and to sleep comfortably. Even a white noise machine. Fan and a separate split in the loft. I'm able to prep dinner for the boat in the spacious kitchen. There is a keurig for coffee but I asked for a full size pot. My older in-laws drink coffee all day and I brought filters and Folgers. They were able to dig up a 4 cup maker for us! I can't believe how amazing this place is for the cost. Highly recommended.

What a great boutique hotel. Everything is really geared to a pleasant experience. The rooms are…read moreclean. Shower massive. The staff super friendly. The pool inviting. They offer free to use beach bikes which were run to take out for a spin. The hall is filled with history of the Snurfer, which is the predecessor to the snowboard, invented in Muskegon.

Really quick check-in was greeted by the owner. She gave me a nice room on the first floor in the…read moreannex at the end so I had some privacy. It was a busy night and if you don't wanna hear people walking above, get the second floor. The annex is a separate building and though I have seen it have some bad reviews, I didn't have any problems at all. Everything was clean and the tub and shower area was very new. Upon checkout, I suggested grab bars in the shower area to reduce risk.

Arrived later at night and it was fairly dark. Our room ended up being in the annex building, but…read morewe had a hard time finding the room as the lights are not by the room numbers. We had to get out and walk around to be able to see where the room was. The room smelled of old smoke, grout in the bathroom was broken and coming up on the floor. It definitely could have been a fresher smell in the room. The carpet appeared to have been new which could have contributed to the smell, but overall improvement needs to be made here. Lighting was bad and needs improvement for overall safety and security.

My wife and I really enjoyed our stay here. It wasn't too far from idlewood, and near a lot of…read morefestivities in the area for the July 4th holiday. They are really cool here, they had a big poster of all the events going on in the community so you were able to schedule time to go check events right away. The breakfast was pretty good here , for the price. But not my staying here again if forever in the area.

This is so great then also it comes with 2 rooms in a single hotel room…read more Then also There's a pool, and a breakfast center. I like this hotel so much.

We had a wonderful stay here! This location was easy and familiar to us as we were in town visiting…read morefamily. I had called prior to our arrival to ask about a pack and play in our room. Staff was very accommodating and told me that they had four queen size rooms that were a little larger and to ask if one was available when we arrived. I did just that and they were happy to help me and make that work. The room was clean and spacious and our stay was enjoyable. Breakfast was a nice spread and staff was friendly throughout shifts. When we are back in this area to see family we will for sure stay here again.

This hotel definitely needs some attention & renovation. The room were very outdated & tired. When…read morewe arrived for Kite festival ( May 2025), they were in the process of renovating some rooms. The first room we were assigned on the ground floor, room was okay but had some urine smell. Although I opened window but the smell didnt get any better. I contacted front desk & asked for a room move. We were moved to 2nd floor, the room was better with no smell although almost the whole floor were under renovation zone. Not too noisy so it was okay. The staffs were nice & we love the location of the hotel. My husband unfortunately forgot his Apple Watch after checking out. They couldn't find it at first but after second phone call, they found it and able to send us back after we emailed over the shipping label. Tip: ask front desk how to log in to hotel wifi as what I was shown how to use isn't the regular way that I log in to internet all the time.

Still no drapes and not enough towels. However, when we called to tell them about the towels, they…read morequickly brought over a big fresh bundle. We bought black tarp from Meijer and strung up over the windows in order to get a little sleep in the morning once the sun came up. Overall, good location and friendly staff. No updates i.e. still worn.

Grand Haven is the 21st century's version of Mayberry. Sitting on the shores of Lake Michigan,…read morethese people knew how to use their massive body of water to their advantage (unlike the folks in Niagara Falls, New York). It was instantly clear why it had been a challenge to find two nights lodging here...this was THE place in Michigan to be for the summer. Generations of families have been flocking here for years to spend a good portion of their summer. My persistant investigating for accommodations paid off...I discovered a gem in Serendipity Resort. (A sure sign that my daughter had acclimated to hostels was her non-chalant reply to my announcement that this place came with a pool..."Is it a blow up pool?" Nope! No beer-guzzling boyman-filled blow up pool this time...but, an "exotic lagoon-shaped pool" complete with a hammock on which I owned for at least 3 hours of our stay here!) Serendipity Resort is a clustering of cottages just a couple blocks off "Main Street, USA". We stayed in Suite L5 in the Lillie House, a quaint three-story grey and white clapboard house. We were warmly welcomed by the owner and a her happy college student crew. After we lugged our way-too-heavy bags up two levels of creaky wooden stairs to the top floor, we ducked into our room. My smile instantly disappeared...I was disappointed. Why must we only stay two nights here??? It felt like we had just climbed into a boat...(except, thank God, it wasn't moving). Every vertical wall and slanted ceiling was lined with richly stained wood planks. It was adorable! Compact, but loaded with charm...in addition to two twin beds, a TV, a quiet reading (or napping) nook, a tiny updated bathroom, and a functional boat-sized kitchen. The staff here was so friendly, they helped me do laundry and didn't charge me a penny. Definitely the place to come for old fashioned small town charm. All for a very reasonable price. Other than our short stay, I was only disappointed we never saw Opie.

The tools are clean. Quiet area close to the highway and shopping. The owners are amazing people…read more If I could give 10 stars I definitely would.

Nice place very clean and reasonable rates Recommend if you…read moreare looking for a place right off highways