February 2026 On the second day of Lunar New Year, I…read morevisited your wholesale location in a festive and sincere spirit. I had prepared red envelopes to express appreciation for your hardworking staff, reflecting our long-standing business relationship. Upon arrival, I was pleased to see that your company had arranged a small buffet for employees. The warehouse staff were polite and exchanged festive greetings, creating a positive atmosphere. This reflected well on management and is worth acknowledging. However, an incident that followed severely disrupted what had been a pleasant morning. I must clearly identify that the staff member involved is the senior female employee from the back department responsible for vegetables senior lady ! This day she was standing their cut pork for customer and employee! she refused to provide proper portions to my employee, who was waiting in line appropriately. Instead, she directed her to take leftover scraps filled with excessive bone fragments. When I calmly asked for clarification, this staff member responded with a cold, impatient, and hostile attitude, demonstrating a complete lack of professionalism and basic respect. My employee feels like homeless need get her food ! As long-term customers and fellow business owners who consistently support your company, we expect fairness and respect, particularly during a festive occasion meant to reflect goodwill. As business operators ourselves, we understand that management culture directly affects reputation. What we witnessed today raises serious concerns regarding internal service standards and supervision. I respectfully request that management review this matter seriously and reinforce professional training to ensure equal and respectful treatment for all customers moving forward.

It doesn't have everything but it's definitely a lot cheaper than ranch 99 if you need to buy a…read morebulk supply of veggies. I bought a huge can of Mae ploy yellow curry for less than $6 - fresh rice noodles for $5, Thai tea, - they have other bulk frozen meats - but too much for me to buy. The cashier was helpful and friendly to me.

They have all tobacco products, and their prices are amazing. They now offer exotic sodas and other…read moregreat merchandise for smoke shops. T-shirts, Blackwood merchandise, lighters, Cigars.... This place has amazing service and will take requests for pre-orders and deliver. So happy to find this place!!! The service is quick and assistance is available to the vehicle when needed. Security at front with safe parking. Thanks a million guys !

wholesale only for cigars and tobacco products. public not invited…read more there's goes my idea for cheap smokes!

Fantastic selection of kitchen gear and food. This location is pretty hidden but they have a…read morecovered parking lot which is safe and secure. The variety of food inside is exceptional. You will find everything and more. Prices are fantastic. The staff is very helpful. Can't wait to go back!!

I found their selection of products wide yet specialized. There greens were very fresh and when…read morecooked was just the side dish that made the meal. Fruit and frozen products very fresh. Parking inside. Extra large space with handicap up front. Try them and I'm sure there is something you will be talking about to family and friends.

U know best place to get your fresh ho fun noodles! Go early, sales out pretty quickly especially…read moreon weekends

I stopped by this store to grab a few things for my grandmothers birthday party where we were…read moreexpecting close to 100 guests (this is a smaller event for us). Cooking for that many isn't as bad as doing the grocery shopping for the ingredients. This place, W&H, made it easy. They have a good selection of poultry, seafood and produce and the staff are polite and genuinely helpful. They could have ignored us as there were a lot of what appeared to be regulars in the store when we arrived, but they helped us straight away. Among other items, I bought a bag of frozen shrimp and it was the best frozen shrimp I've used in my dishes. The shrimp shrunk up slightly but it retained all the flavor which was great for frozen seafood! I'll definitely be coming back.

Bay Area Medical Supply is an excellent example of outstanding customer service from the order…read morethrough the delivery. Value, the attention to detail, timeliness of deliveries and overall stress- free experience is impeccable. Many thanks to Josiah and Jeff.

Such kind people. I…read morehad a little dispute with gravity last week. I was sure I was fine, right? Urgent care said I might be fine and suggested I returne if I wasn't 100% Monday. Monday came and I was not 100%. Xray time! I am so not fine but nothing broken and no need for surgery. Urgent care suggested a visit here for supplies. There was drama in the tunnel! Drama! I made it to the island with 6 minutes to spare. However, parking karma was barely with me. I phoned from around the corner. The lovely gentlemen said they'd stay open for me and that I could use their sole parking space! Once inside they didn't rush me through selection and purchase. They measured equipment and everything. Very caring individuals. The place was neat and spacious. Very chill experience.

Jetro is like the Costco version of restaurant. Here, restaurant owners can buy loads of food…read moresupplies to prepare food for customers. It's a huge warehouse and you probably can find mostly essentials. The membership is free to get, but leave them to restaurant owners since they and their employees have to be cooking up hours and hours, which will end up food products being used by a lot. They may want your information about your business to prove that you're a restaurant owner. Maybe this place is not just for them but for also other non-restaurant businesses that mostly need those type of supplies. If you don't feel that Costco or other similar places don't give you enough to maintain your business, then this is a good place to go to since quantity or even quality amount is much higher here.

Available product and good price and quality unfortunately long lines for checking out on the day I…read morewent.

I've visited this store three times, and unfortunately, my experience has gotten worse with each…read morevisit. The first couple of times were just decent, though I did notice staff giving me odd looks. On my most recent trip, I came in with a bag of fruits and vegetables from another store. When I showed an older bald employee a photo of the item I was looking for, he pointed me to the section--only about 20-25 feet from the register. But before I could head over, he asked me to leave my bag at the front. I complied, but it felt unnecessary and unwelcoming. As I browsed, I couldn't help but notice that he kept his eyes glued to me the entire time, almost as if I was planning to steal a $3.98 strainer. It was uncomfortable and unprofessional. After later reading reviews from other shoppers, it seems this type of treatment isn't unusual here. Between the overpriced items and the poor customer experience, I've decided this will be my last visit. Hopefully management takes feedback like this seriously, because customers deserve to feel respected and trusted when they shop.

Anything and everything that you can dream of for home or if you are in the restaurant business…read more They have all the Japanese dining ware for ramen to sushi boats and sushi platters. They even have the giant paella pans for sale there. Prices are fair, they have a parking lot as well, but we parked in the street and hiked over. Definitely be back for household ware.

Not enough staff. 30 minutes to lines for checkout... no cool for restaurant owners…read more Always errors at checkout hold inc up the lines

There was a tequila bottle shattered everywhere in the parking lot right behind my car Before , I…read morewent in, I told one of the employees about this. When I was coming out, I told another employee about this. Didn't reply they didn't say anything . And just walked away. If somebody steps on this shattered glass, I'm sure they will be sued big time The picture is after I cleaned a little bit.

My go to place for paper to go bags, highly recommended. The price is fair and they have a lot of…read morethings in stock, you can get it right away, no need to wait.

Quality/Quantity - Product offerings: Restaurant equipment,…read moresmallwares (what we come for), glasswares, parts and services. Services offered are - Design and build restaurants, finance, equipment parts, etc. We/I come here for my kitchenware, I like using commercial grade products rather than residential. Atmosphere - Decent size location. Actually fairly large for a restaurant supply company in the Bay Area. Open 6 days a week from 8am to 5pm, closed Sundays. Plenty of parking. Service - Just okay. You have to ask for service. Our past contact finally retired, congrats. Price - Expensive. But you pay for convenience. Well not today as I got an ice scooper for only $2; Amazon would have been $4. Woohoo, balling. Livin' the life, lol. Owner Comment - Congrats on your success since 1934 and with your two locations.

Bad costomer service, employees working in the warehouse have no respect for the customers,…read moreshopping carts are broken for months, even after complain no one fixes it, REASON no competition prices are higher than Foods co, but store owner have no option to shop here cause there's no other store.

The worst management they have. One ethnic group employees. Same people with the manager…read more So easy to cover up for any mistakes they would make. Customer service sucks at this particular location. Employees acts like they been begged to work by force. Their carrying tracks are the worst in the history of companies. Many retail owner complains everyday no one listens. You can put a couple heavy items on the hand track it won't move it will break your back bone. It will simply Messed up your back.