I would not choose this company nor will I book with them again. The guide was terrible. I have…read morebeen on many escorted trips and this was by far the worst. The trip itself was fine but, as we all know, the guide is what makes or breaks the experience. This trip was expensive. 10k for the week. There are so many other tour company options, don't take the risk with this one.

Our tour of Yellowstone National Park with guides Brenda and Jennifer was absolutely fantastic. Not…read moreonly were the guides extremely knowledgeable about wildlife, geology, history and botany, they were very attentive to the needs of the tour participants at all times. Thanks to the good itinerary of our tour we were able to see wolves, fox, coyotes, bison, elk and moose. Really great way to visit the geothermal features of Yellowstone.

Our daughter's large group historical tour to the East Coast was well done! They handled…read morecommunication, logistics, planning (and backup planning), and provided a phenomenal experience with nearly 100 middle schoolers while ensuring outstanding tours and learning. Great job (especially with so much craziness with travel and government right now). I highly recommend them for your trips as well!

Please do not understand any circumstance but this insurance. They will not give you back your…read moremoney with a well qualified and documented health reason.I was just diagnosed with cancer will undergo surgery then radiation. The doctor provided the note trying to preserve a bit of privacy. This company wants more documented proof because the 2 doctors I had wrote a note were not enough. They want to know my treatments to go along with my cancer. I am thinking they are being over the top. Are they going to sell my info not sure? Please just do not get insurance you are throwing more money away with the tick you will lose.! I will continue to post reviews to help save people the grief!

All good so far! Amanda has been very helpful in planning our retirement trip. We don't travel…read moreoften so needed some help. I'll write again after it's fully booked and we actually take the trip to the tropics.

Great service! I've used them several times for trips across the country and have nothing but good…read morethings to say. I've even had my parents use them for a trip to Ireland and my baby sister used them to book her honeymoon. If you're looking for a specific trip or even are looking to get ideas they're wonderful...

Excellent end to end service tailored totally to our needs down to the very last detail. Matt and…read morethe team over delivered to exceed our expectations. Attention to detail was clear here, down to the Oregon Pinot Noir and Blue Sky IPA beers we had all indicated as favourites during our trip. The perfectly grilled bison and beef filet's were absolutely tremendous, this was a 5 star all round camping experience even in sub zero temperatures up high in the Gallatin mountains! Thanks Black Rhino, I will be back in the winter for snow mobiling and skiing adventures, bring it! Mike and the RightNow crew

I will start by saying that I am not a big review person, but I have to share my experience. Words…read morecannot begin to describe the experience myself and 3 of my friends had with Black Rhino Ventures. It all began in the fall of last year when we decided to take the trip of a lifetime; an extended weekend of skiing and snowmobiling in the rugged yet beautiful mountains of Bozeman and surrounding areas. Although our trip was not taking place until January, the personal treatment began immediately with interviews and an understanding of our wants and needs. They asked us what gear we had, what our food, wine and liquor preferences were, and what our experience level was. Matt and his team stayed in contact with us at appropriate times prior to our arrival informing us on what to expect, what to bring and what to wear. I knew by the communications leading up to the trip that we were in for the weekend of our lives, but nothing could have prepared me for how over the top the "experience" was. I use the word experience because anyone can take you snowmobiling, skiing, provide food and accommodations, and shuttle you around, but no one can provide the level of service, attention to detail and experience level Black Rhino did. From the unbelievable private chef, professional bartender and luxury accommodations, to the experienced guides, high-end gear and mind blowing locations that took us right to the edge, I can say from experience that very few outfitters or travel companies in the world provide this kind of experience. I won't expand on the whole trip, but I will share one portion of our trip. On one particular day we went snowmobiling which included lunch. It was not just a trail ride in the mountains; it was hard core full on pushing it to the limits. We even had to wear avalanche beacons just in case. [Which came with a full explanation and instructions from the certified mountain rescue Black Rhino team]. After really working us in the deep powder and mountain climbs, we expected to stop for a prepared sandwich and bagged lunch. When we came around the corner where we were to meet Matt, he had dug out a 20'x20' area, set up a shelter with coffee brewing over an open fire and had a grill with hot gourmet chicken quesadillas and home-made tortilla soup. It was over the top and amazing on all levels. It is clear that Matt and his team are not only passionate about what they do but they are also the best at what they do. You have confidence in what you are getting with Black Rhino before your trip ever begins, but it is the special touches and things you aren't expecting that make it a truly unique experience. I am going back for another adventure, but taking my teenage sons with me. When I asked Matt what it would cost, he told me to tell him what we wanted to do and what our budget was and he would create a great trip for them too. That type of services is what separates Black Rhino from the rest. If you are considering a luxury adventure trip, you would be missing something if you don't choose Black Rhino.

my first time using a travel agent for a trip to las vegas and it was so easy! lori made my hotel &…read moreflight reservations... provided clear instructions on what i needed to do for check in & by when. she made the process stress free so i could enjoy my vacation. highly recommend her!!

From the owner: One of my most asked questions....There are still travel agents?!…read more Surfing the web and looking at all the options out there is enticing and part of the fun, but planning a trip can be stressful and time consuming! There is so much info available online and many reviews can be skewed for the good and the bad online, with actual paid for reviews. An experienced travel agent travels yearly to keep up on the destinations and new resorts, checking out everything from the size of the rooms to the actual location of the resorts, the food, entertainment and atmosphere. Things are never quite the same as you see them online! If I haven't been there personally I will have a colleague or preferred tour operator that has. A travel agent will be with you from the looking to the booking and until you return home. From the questions about flying, how much money to bring, fun excursions to try, to the problems that can arise while traveling, such as rebooking cancelled flights, problems at the resort, I am just a phone call/text away and will advocate for you. I care about all my clients and want them to have the best experience possible. We do not charge for our services and can price match and often beat the big online travel sites, while giving you the personal service and care you deserve. Whether your too busy to spend time searching online or know exactly where you want to go, I invite you to try a travel agent and have peace of mind when traveling out of the country!

Twice in the past month I needed both cars needed battery service. The first, the battery died…read morewhile shopping. AAA Mountain West was sent by AAA and it took less than 35 minutes from the time I placed the call to when it was jump started and we drove away. The second time was the other car's battery died at home. A call to AAA to the time the battery was replaced took about 45 minutes. Great service