Newer and nice! Employees are above average and most are very friendly. Exercise room is large…read morewith a lot of cardio machines and a few dumbbells. Plenty of water pressure in the shower. If you use Digital Key, you will still need a card-key from the front desk to make the lights work in the room. Very annoying! The food in the restaurant is shockingly delicious! I really enjoyed the ribs and the steak looked great as well. The atmosphere is cold & sterile unfortunately but I can vouch for the chow!

I stayed here on a recent Saturday evening. I had a very early morning flight out the next day. The…read morehotel is fairly new, somewhat easy to access and there are plenty of amenities around. Also, they were reasonably priced. Heads up on a $15 parking fee. I've seen other hotels charge more. I stayed on the 2nd floor. Bed was comfy and it was relatively quiet. I liked the check-in from staff later. They wanted to be sure that check-in went smoothly and that I had everything I needed. I didn't have an opportunity to get breakfast before leaving. They start serving at 6:00 am. Overall, I was satisfied. It also helps that I'm biased being a Hilton Honors member. I would stay at this hotel again. I recommend considering them. Also, it's about a 10-minute or so shuttle bus ride from the hotel to the airport.

I thought everything was great, when I had stayed a single night, but then I saw that they charged…read moremy 3 times for the one night's stay. I was able to get a refund on one of the charges, but they then convinced my credit card company that I had "canceled" one room (too late for a refund), while simultaneously booking a "new" room for that night, which is why both charges should be "valid". I can't get ANYONE from the hotel to contact me regarding this. Traveler beware. They don't care for their guests, they will bilk you out of as much as they can. Room rate was supposed to be $130+, but I was ultimately charged over $500 for one night.

So far I'm very unimpressed, slightly disgusted and annoyed at the rates for this hotel. They said…read morethey don't have normal room service, they only clean rooms once every 3 days. The shower drain is backing up. When I just took a shower, I had to stand in dirty water. The refrigerator is barely keeping anything cold and is freezing over on the inside. I went to lay down and I found jelly on the side of the nightstand next to the bed! The bathroom configuration with the toilet and shower separated and having the sink's faucet offset, is ridiculous. Then at night when I want to wind down and watch tv from my bed I can't because the TV is so far off to the side I can't barely see it. I have paid far less to stay at Marriot hotels with much better conditions. I assume since there's an event in town - Marriott decided to price gouge instead of charging a reasonable rate for a very poorly managed hotel. Update: Their breakfast is about as desirable as the rest of the hotel. There was hardly anything to choose from. They had breakfast sandwiches that were soggy and cold. The oatmeal was dried out. Of course your standard powdered eggs and sausage patties. The area with cereal look like it had exploded because no one was cleaning up any messes. No bagels or breakfast pastries, just English muffins. Usually I'd just grab a yogurt but they didn't even have that. What was really upsetting is when the lady who was supposed to be restocking everything couldn't restock food for everyone but brought ONE person like 2 dozen sausage patties but can't restock food for anyone else? Breakfast wasn't stocked ANY day we were there. (Reduced to 2 stars) Update 2: I'm assuming this is a pet friendly hotel but pet friendly shouldn't mean I have to listen to a dog barking all night in a room next to me. Normally I can sleep decent but I slept horrible from the beds and pillows being super uncomfortable. The hotel shakes every day around noon to 2pm, I thought it was an earthquake at first, no clue what that was about. So be aware of that if you try to take a nap mid-day. (Reduced to 1 star) I noticed on their website that the manager responds to complaints, but there are similar complaint by a lot of people. I can't believe we spent $1k to stay here and not have any amenities as simple as daily room service, a decent breakfast, clean room, working refrigerator, drains that aren't backed up, etc. Also, the upholstered furniture in the room is disgusting and needs to be cleaned.

Ok, but this Hilton brand has lost its luster, popular with business travelers most of DoubleTrees…read moreget a lot of business, government and construction/road crew contract guests. Our room was ok, clean and ok, but not as comfortable with the Home2 chain also by Hilton that we prefer. The staff was usually engaging, even the ground staff and the room service staff. We got to breakfast late and the hotel was getting ready for an all-hands staff meeting. We were welcome to stay in the lounge while they had their meeting and it was clear that customer service and hospitality was important to them and it showed in how they all treated us. I would say the stay was more professional, friendly and engaging than we expected from this price point. And yes they still have the cookies but they are no longer locally made and although warm they tase more like frozen cookie dough than they used to have. I think all DoubleTree's do that now.

Jack and Drew greeted me promptly and professionally at the front desk. They were friendly and…read moreinformative. The customer service here speaks volumes to their organization!

Check in process was seamless. The hotel room was clean. The hotel itself was also clean. You get…read morefree breakfast as well when here. Everything that I need during my stay was provided. Honestly, I'm super happy during my short stay for work.

I am giving this hotel 5 stars. We normally stay here when visiting my brother. He recently passed…read moreaway and I've been here for three weeks getting his estate settled. The manager Cimmone was very, very helpful and treated us at check-in with condolences. She even left a bag of snacks and drinks in our room with a touching letter that made me cry. Such a kind and thoughtful thing to do. Our room was very comfortable and clean. The staff very nice. Breakfast was quite good. We will be returning to visit my brothers graveside in the future and will plan on staying at this hotel. Thanks for everything.!!

Great reasonable place to stay if you are near the Denver/Aurora CO Airport area. There are many…read morestores within walking distance, the hotel itself is very clean and has indoor pool and hot tub.. the room was clean and comfortable and everything works parking is free... Cons : you need a wall adapter for recharging your phone, there are no USB connection in the rooms..

Room smells like cat pee. "We are a pet friendly hotel. That's what happens."…read more Swimming pool walls are gross and black with grime. A piece of paint/whatever fell from a peeling vent pipe when we walked in. The bed springs squeaked every time we turned over. Who even has beds with springs anymore? The lobby is nice, but the rest of the place is a dump. Of rather be happy with the room and bed than think the lobby is awesome and the rooms are an assault on the senses. Just - Yech.

Okay for a quick stay. 3 stars…read more Pros Convenient location to reach downtown Denver or the suburbs. Hot breakfast included (coffee/tea/juice, eggs, sausage, corned beef hash, oatmeal, bagels, toast, apples/oranges). Good housekeeping service--when requested. Hotel staff were pleasant. Outdoor pool was clean. Cons Vagabonds wander from the tram station across the street around and sometimes inside the hotel. Several times the front desk was left unattended, which was a safety concern. I witnessed what appeared to be a drug deal transaction occur directly in front of the hotel's front door entrance. If you don't request housekeeping, you won't receive it. Upon entry there were hairs from previous guests in the beds and bathroom. The room could have initially been cleaned a little better. Some food items were not available, such as potatoes and corned beef hash, on a busy Saturday. One day there was corned beef hash but no potatoes, and the following day there were potatoes but no corned beef hash. The hallway area in front of the elevator smelled of smoke several times. One evening, smoke wafted into the room at 1:00 am. I had an okay stay, but may want to consider other locations for a future visit.

This hotel charged me for an early check in; supposedly for a clean room. The room was not clean…read more The next morning we discovered bed bugs. My 13 year old daughter was treated for them... shots and three medications that we couldn't get until we arrived home to Oklahoma. I were charged for the cancellation of the following night because we were 45 minutes late checking out due to this issue. So I paid for two nights and 100$ extra for a filthy room. I was never allowed to speak directly with the manager. The staff was apethetic; no apologies and no refund. I was taking care of a family emergency; I am on disability and this was expensive, gross, and unacceptable but should never happen to a child regardless.

Everything,but the dogs, staff is amazing Jay the manager is great good job and worker . New…read moremaintenance man knows his job hes great as well ‍

Revised Review/Complaint Rating: (Updated)…read moreI am officially changing my 5-star review to 1 star. This stay has turned into an absolute nightmare. Our Primary Concerns: The neighbors directly above us are extremely rude and disrespectful. They bang, jump, and run across the floor all night long. We haven't slept in nearly six nights straight, which is unacceptable given we have to wake up early for work. To make matters worse, when we politely asked them to be quiet, they became nasty and intentionally louder. The walls and bed vibrate and jiggle from the impact of their noise. We are not the only guests they are disturbing, yet the front desk has failed to remove them or resolve the situation. We have reported this multiple times, and management refuses to take action. Final Notice: If this is not resolved immediately (as of 1/28/26), we will be forced to call the police to report a violation of the local noise ordinance and disturbing the peace. We are also requesting a full refund for this horrendous experience. Summary: They make loud noise all day and all night. We haven't slept this entire week, and the front desk refuses to remove them or do anything about it. UPDATE 2/3/26 : After they received our rating they kicked us out and stole all of our money that we paid cash for 3 weeks. Then she tries to claim we have pets when we have zero pets. Trip type: Family If you look at our receipt on the right corner it shows we are good until March 24th 2026 j scratched it out and changed it to February 27th 2026, and then today evicted us because she did not like the bad rating we left on Google. And now all the ratings that we leave on Google she blocks from the public and or deletes. This woman goes by the name of Jay & Rachel. And she claims she's the property manager and also claims she's the property owner depending on what day it is.

Great hotel, helpful staff and convenient location in Parker. We love the room size and layout…read more Small fridge in the room but no microwave. Rooms have been remodeled and are beautiful. Beds are comfortable and pillows too - I honestly don't say that very often. Also in the same building there are 3 places to eat. All are wonderful. Right in front of the new Emagine theater and bowling location. Also near downtown and Cherry Creek walking path.

Rooms are modern, well cared for, clean, and comfortable. Bathrooms are especially beautiful and…read morefunctional. I would recommend better lighting on the full length mirrors in the main part of the room. The heating and cooling was also quite temperamental. Accessibility to a microwave for leftovers from the downstairs restaurants would also be ideal. 3 stars. The general hotel layout feels quite disjointed. The lobby has a cigar and jewelry store that feels out of place. The placement of the lobby restrooms in reference to any other part of the lobby or Ovest Via seems unnecessarily distant. Sufficient parking for all of the businesses inside/connected to the hotel seems to be an issue. 3 stars.

As an admitted cheap-a** traveler, I'm a bit of a connoisseur of dives, having stayed in sketchy…read moreaccommodations across this great land and abroad. I had to fly to Denver to get my passport renewed urgently. There is such a backlog that there were no appointments available in the Twin Cities or Chicago. The Aurora Passport Office was the closest place to Minneapolis that had openings. So, I was looking for the cheapest place I could find that was close to the Passport Office. I read all of the terrible reviews so I figured I would be in for an interesting night. I must admit, however, that I was disappointed. The motel was . . . not terrible. It is just your basic, cheap motel. Check-in was simple and the staff were fine. The price was exactly as quoted in my Hotels.com booking. The room was not fancy but was clean. The water worked and was hot. The Internet was free and decent. Parking was free and convenient. It is in a safe and convenient location. The only event that helped it earn its poor reputation in my eyes was being woken in the middle of the night by some crazy-sounding lady screaming at someone. But I've experienced drunk crazy shouting and arguments at 5-star hotels. Hardly enough to earn this place true dive status. If you are looking for cheap place to stay in Aurora, this place is fine. If you are looking for horror stories to entertain your friends with, you'll likely be disappointed. It is just a cheap, clean hotel in a safe neighborhood. I was hoping for so much worse.

I had probably the worst hotel experience I've ever here. I reserved a hotel through Expedia and…read moreplanned to pay when I got there. It was supposed to be $170. When I got to the hotel, the front desk person said he couldn't find my reservation. He ended up finding it and then told me that the double queen room that I reserved was not available and that expedia doesn't check those kinds of things. I showed him the reservation on my phone and explicitly said I was staying two nights, which he also saw in the reservation on my email. He said he would help me and book it through their system and that I would have to take a double bed room with smaller beds for $118. That actually worked out great for me and I said yes. The next morning I left for the day and when I came back, all my stuff was gone. Obviously I was scared that my stuff got stolen and I went to the front desk to ask where my stuff was. The staff was extremely rude and told me that I only booked one night and that they called me all morning, which they didnt, I hadn't received any call from anyone that day. They made me go to my stuff from the laundry room and pay another $118 for another day. I ended up paying $50 more and had the worst customer service I've ever seen. They were unprofessional, gave me attitude, where lacking empathy and blamed me when it was the person that I checked in with that messed up. Never again. By the way, it turns out that there was only double queens anyways so the whole smaller bed excuse was not true.