Toilet wax ring was leaking and only one anchor bolt was tightening and needed fixing. A call to…read moreVaughn's brought Jake and Colin to check out problem. They quickly pulled the toilet,replaced the wax ring and anchor bolts,reinstalled the toilet and checked for leaks. Done in less than an hour. Great job!

Doug and Nick just finished replacing the old furnace and air conditioner. They did an excellent…read morejob of keeping us informed of what they were doing, what needed to be done, and how to operate the new systems. We are very satisfied with our experience.

Fast response. Good value, for replacing my 30+ year old Coleman furnace. Communicated by phone,…read moretext and email. Jose recommended to replace the furnace vent next summer.

Our furnace wouldn't switch on all morning and my trailer in the middle of Wyoming winter gets…read moremighty cold real quick ... anyways I called him up and he was here quick! Did some magic and 20 mins later boom it was fixed! Hey thx friend

Had trouble with my water heater during Covid-19. The specialist knew what he was doing and was…read moreinformative of pricing. I felt I was treated very ethically and appreciated the work that was done. I didn't get a run around and I have built trust in successful repairs with this business over the years. I would highly recommend.

I needed a hot water heater replaced in a rental unit while I was on vacation and called CTS. I…read morethought I was told the job would be $1080 which seemed high but reasonable and approved the work. After arriving home, I received the bill and it was over $1800 and did not pass inspection. The invoice has no cost of parts and states one hour of labor. When calling the company and talking to the secretary, supervisor, and plumber, not one person expressed any concern. So, if you want to be overcharged for an inadequately done job and be treated very disrespectfully when you need more information, then call CTS. They do not care!! Never doing business with them again!!

Update: While headquarters leaves much to be desired, if you're working with Travis in Cheyenne, he…read morewill work with you fairly and honestly to ensure the job is done right. -------------------------- Had an outdoor spigot replaced in March. As we all know, Cheyenne's freezes last until well into May. When turned on the water for the first time, the outlet leaked steadily, quickly forming a pool of water against the house. You would expect a plumber to stand behind their work the first time it's used. If there's a problem, they should be willing to fix as part of basic professionalism. They did not. Attempting to charge additional to complete a job that is expected to be done right the first time is just bad business, and bad faith. Profoundly disappointed.

Don't waiste your time calling they don't do commercial, they don't do mobile homes, lol pretty…read moreclear they aren't qualified or they would service plumbing needs where ever they might be required. I would certainly require to see a bussiness license and get a copy of insurance. Not having those is the ONLY reason I can think of to turn down commercial work.