They are amazing and are very honest and caring about the work they do. I was worried. I had a…read moremajor problem with the main water valve to my home. They came, took a look at it, and assured me that everything was just fine, and there was nothing to worry about. They didn't charge me anything and I think them so much. They are so amazing!

in Rock Springs WY, they were on time, good work , and about 65% of all other quotes. had to do a…read morelittle clean up, but that is better than pay more labor. would be my first call next time I need plumbing work .

Update: While headquarters leaves much to be desired, if you're working with Travis in Cheyenne, he…read morewill work with you fairly and honestly to ensure the job is done right. -------------------------- Had an outdoor spigot replaced in March. As we all know, Cheyenne's freezes last until well into May. When turned on the water for the first time, the outlet leaked steadily, quickly forming a pool of water against the house. You would expect a plumber to stand behind their work the first time it's used. If there's a problem, they should be willing to fix as part of basic professionalism. They did not. Attempting to charge additional to complete a job that is expected to be done right the first time is just bad business, and bad faith. Profoundly disappointed.

Don't waiste your time calling they don't do commercial, they don't do mobile homes, lol pretty…read moreclear they aren't qualified or they would service plumbing needs where ever they might be required. I would certainly require to see a bussiness license and get a copy of insurance. Not having those is the ONLY reason I can think of to turn down commercial work.

The best place for plumbing supplies and they'll give you some tips if you're a novice…read moredo-it-yourselfer. Joni answered all of my questions and gave me a great referral on a plumber if I needed help. Highly recommend them.

My technician Jake and his assistant Colin were excellent. They worked really hard to fix the…read moreproblem that I had despite it being part of a very old house. It doesn't look the prettiest and that really really bothered the technicians, but you can't help what you can't help. They worked really hard and did their very best to give me the absolute best work they could.

Toilet wax ring was leaking and only one anchor bolt was tightening and needed fixing. A call to…read moreVaughn's brought Jake and Colin to check out problem. They quickly pulled the toilet,replaced the wax ring and anchor bolts,reinstalled the toilet and checked for leaks. Done in less than an hour. Great job!

The pace at which they worked was very slow. We ended up finishing painting the ceiling, which was…read moresomething they were supposed to do. Multiple tools, and other things wound up missing out of our garage while they were on the job.

I feel bad leaving negative reviews but this I feel is warranted. The owner, Jeff is difficult to…read morework with and cares very little about customer satisfaction. He quotes a price and then wants you to go buy all of the materials and he will simply install them. I was gone for work and he had my wife staining trim so he didn't have to. When the job was done he didn't double check any of the work and there a number of issues. The bath didn't hold water, the bath water didn't get hot, there was paint on the brand new door handles, the paint on the walls was sloppy and missing the finishing touches. I am a contractor myself so I was very understanding with all of the delays and tried to be as cordial as possible. I called and text him many times about the issues and he would always reply back with a smug 'sure I'll come fix it" and never showed up. I would strongly encourage anyone reading this review to not use this company. The work will be done at bush league level and you will get no back end support. Not to mention buying and preparing all of the materials for the contractor. Very unsatisfactory work and even worse customer service. Edit: Tub also leaked around the drain and water was leaking into basement. DO NOT HIRE THIS COMPANY!!!