Staff was amazing and was very attentive to my sweetheart's needs. For over a 4 week stay, my…read morehusband progressed very well. The therapists were A+ (thank you Mindee and JoEllen) along with the nurses and CNAs. And the meals were an added plus. Would choose this Rehab Center, again, in a heartbeat! Many thanks and appreciation. Moultons

I have been a CNA for almost 30 years always at larger facilities and I love working at this 30 bed…read morefacility. Thatcher Brook gives me the opportunity to give more personalized attention to the patients I care for. It gives me the chance to learn what my resident's needs and concerns are and how to better serve them.

Excellent staff that really cares! It's hard to find skilled and kind care givers, but that's what…read moreyou have here. Management is excellent and cares for the employees.

This facility is a absolute hell hole it doesnt even deserve one star! It's filthy and the smell is…read morebeyond unbearable. When we moved my Mom to a new facility we had to throw out all off her belongings because they reeked of the place. Residents sit in their own filth for hours because they are so understaffed. My mothers care was shameful and lacking in every way! And the administration are beyond lazy and deceitful. Shame on everyone on attached to this facility!!!

KC is amazing!!! He has helped my husband with a full knee replacement and myself with some things…read moreand now is working on my husbands feet. They are sooooo great!!! and professional and personal. The whole atmosphere is wonderful! He really knows his stuff. We would go to him again and again!! Thank you KC and staff for all you do to help us feel and be better physically and mentally!!

KC and Cassidy are awesome. After a double knee replacement and I started pH but didn't like the…read moretheripist so my wife hooked me up with KC it's been three months and I am doing great Thank you guys for getting me back up and going

The incompetence started the day we arrived (Friday, 9/19) and is still going on this morning…read more(10/6)! There is NO supervisor available Friday nights and all day on Saturdays. There is nowhere to call and absolutely no one to help. Talk to your nurse...she was the problem! On Sundays the Director of Nursing is there. I spoke to her personally that 1st Sunday, the two sons had major complaints and received a call from the D.O.N. on the 2nd Sunday. We were all in a meeting to discuss the patient and what their prognosis was for him. The D.O.N., Director of Social Services, PT, and the Activities Leader. After the PT talked for most of the time, the Activities Leader asked the patient about his care. When he started telling about that very mornings lack of care, BOTH the D.O.N. AND D.O.S.S. WALKED OUT OF HIS ROOM! STATING THAT THEY HAD ANOTHER MEETING! THEY HAD NOT FINISHED THE MEETING THAT THEY WERE IN! I was so angry and disgusted at the fact that they left the Activity Leader alone to take our complaints, spoke VOLUMES on just how much they DON'T CARE and WHY WE ARE STILL HAVING THE SAME PROBLEMS! All we got was excuses from her and I doubt she passed anything along - with the exception of stating how RUDE they were to leave! Filled out a Grievance/Complaint/Concern Form on the 3rd Sunday! However, you turn these forms in to the Director of Social Services, YES the same one that walked out with the Director of Nursing!! My grievance form will never be seen or acknowledged! DO NOT GO THERE UNLESS YOU CAN FEND FOR YOURSELF BECAUSE THEY REFUSE TO DO ANYTHING FOR YOU! CALL LIGHTS ARE ON FOR HOURS BEFORE SOMEONE FINALLY COMES!

This place is fantastic.. I had a neighbor of mine who accidently fell and broke her back and has…read morebeen staying there after her fall. The staff/CNAs are very caring, attentive, and very friendly.. One of the CNAs, Maggs has provided great care to my neighbor. I'd recommend this rehab/retirement center above the rest!

I needed resources to help set up physical therapy after a stay in the hospital the registered…read morenurse that was supposed to help organize. My care showed up two weeks late by then I did not need physical therapy and I told her I didn't need her services and she cried Said she would get fired. If I would not let her come for a visit, I let her come she set up physical therapy, which was also terrible. The therapist told me that people with my medical condition always end up in wheelchairs, which is not only untrue, but also very unsensitive. They were terrible. I will never ever ever recommend them. Go with Rocky Mountain home health services.

Home nursing services after a surgery can literally be hit or miss! It's not a miss, however, with…read moreCommunity Nursing Services! I've had the privilege of having used their services twice. The first time was Aug through Sept 2021 and the second was Feb through March 2022. I had my left hip replaced and then my right knee replaced. The nurse who saw me was Holly. She is laid back, knowledgeable, attentive, assertive, kind, and effective. When things are good, she tells you they are good and when they are not good, she immediately gets support from her network to be sure what she is considering is the correct approach! NOTHING gets by Holly! Then you have Brad and Curt, physical therapists. You couldn't have better orthopedic physical therapists in your corner! In the past when I have had physical therapy, their theories may have been correct but their methodologies were so poor that I came away hating the whole experience! That has NOT happened with Brad and Curt. They push for results but are so thoughtful and considerate about not pushing too much! And, if they can't help any more at home, they recommend that the patient go to the facility for further treatment! Curt is savvy and sneaky with his ability to converse while manipulating your joint. Suddenly you've either related or heard a great story and your knee is at 90 degrees but you didn't feel any pain! That's the secret...caring and compassion! They know that at Community Nursing Services and I recommend them Highly!

First, while transferring my mom into bed after a hip replacement and DROPPING HER ON THAT HIP,…read morethey'd promise to return with help to reposition her to see if that would stop the painful leg spasms caused by the drop, and she waited over an HOUR before they came back. They wouldn't let her keep the ice bag to help with the pain, and when she asked AGAIN for help, she waited over TWO HOURS for the nurse to respond to the call button. They've been careless with her hip, ignoring everything the surgeon said NOT to do! ABSOLUTELY RIDICULOUS!! I'm fuming!!! I'm getting her out of there ASAP!

They've made some beautiful updates to the building. The landscaping is looking great. The food is…read morethe best I've had at a nursing home and the staff are wonderful. They are thoughtful and it is obvious that they care for their residents. I would definitely recommend!

Don't let your loved ones suffer in this place.they will not be cared for properly. They let my…read moregrandma lay there with Pneumonia until I kept calling and got ahold of 1 good nurse. She was so sick by the time she was checked on by the good nurse that I had she died a couple of days later. They even had a Covid case but didn't tell all the staff. Don't take you loved ones here they will be neglected.

From the owner: Newly constructed rehabilitation and skilled nursing facility opened in December 2014read more