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    Rocky Mountain Artificial Turf

    3.3 (3 reviews)
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    Services - Rocky Mountain Artificial Turf

    Artificial turf cleaning

    Artificial turf infill application

    Artificial turf installation

    1 More Service

    Artificial turf repair

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    Recommended Reviews - Rocky Mountain Artificial Turf

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    1 year ago

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    6 years ago

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    4 years ago

    Had my turf in stalled, 2 weeks later it was already lifting. Contacted them no one answered or returned my phone calls.

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    SYNLawn - Utah - Build a playground that's safe and kids will love with very little maintenance year round.

    SYNLawn - Utah

    (4 reviews)

    I schedule an estimate appointment with JD. He was very professional, in answering all my…read morequestions, requests, and misc. thoughts. We talk about everything including when the work could begin. We schedule it for 4/16/24. His fantastic team arrive at 8:00 am as schedule. By 4/17 I had a new look to my house that I was looking for. The team JD sent to do my yard was incredible. I can't say enough great thing about my results. I think the pictures tell the story.

    **UPDATE!* - It got even worse! I decided to give this company a second chance because the guy I…read morewas working with previously is no longer with the company. The new guy wanted to "make things right"... Well, here you go. I'll let the pictures tell the story. This is their idea of "making it right"... Incredibly rude and disrespectful!!!! ***PLEASE NOTE: The pictures were put in backwards so you will have to start from the last picture and work your way back. ---------- Extremely poor customer service from the start -- calls weren't returned promptly, appointments were delayed, and communication was inconsistent for weeks. Initial measurements and estimates were incorrect, covering areas I didn't request and containing pricing and material discrepancies not in my favor. Proposal included nearly 300 sq ft of unnecessary turf (over $800 in waste), which I was expected to pay for despite it not being used. Multiple follow-ups over several weeks were ignored or met with excuses (system issues, personal matters, travel), causing major delays and frustration. After giving them repeated chances while prepared to spend $10K+, the proposal was still wrong and communication ultimately stopped altogether.

    Phillips Turf Farm - Even mostly dead looking section has dark green area, indicating prep and watering is good.

    Phillips Turf Farm

    (3 reviews)

    Horrible sod! Delivered dry, discolored sod, with weeds in it. My lawn and sprinkler guy installed…read moreit because when he called Phillips Turf, they said they couldn't take it back! Didn't even offer to send someone out to see it. Just awful product. The office employee very unprofessional, defensive, and no help. Their solution? We would have to pull up ALL the sod and RETURN it to them! In the end accepted their pathetic offer of $200 back. Very poor product, and lousy management

    Horrible SOD, Abysmal service…read more My honest review after giving them a chance to make it right. First, they were 1/2 day late on delivery on a Monday. Sod looked dried, like it was cut days before. Installers did a horrible job. Aside from not coming until after 3, they took 2 days to install only 5500 sq ft. Things they did wrong: they left big gaps, didn't bother cutting holes 5-6 sprinkler heads, other than token watering before leaving the first night, didn't bother watering until after 1pm the next day, ignored zones when installing preventing use of sprinkler system, walked all over sod during install even laying sod in order to use as a solid path for cart, and installed parallel with slope rather than perpendicular. Contacted company day after expressing concerns. I was assured that it would come back and look great after a couple weeks, and if not to contact them. I gave them 5 weeks. Some places look OK, not great. Some places still look brown and awful, with most lines still readily apparent and discoloration all over. I've attempted to contact them for the last 4 days but they won't respond. Sadly, I didn't save money over other bids to go with phillips turf farm. It was just convenient that the bundled install. So disappointed. They don't stand by their work at all.

    Rocky Mountain Artificial Turf - artificialturf - Updated May 2026

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