Came in with an internal bleeding issue. Got seen pretty quickly. Long story short…read more. Medical staff put me through a very invasive and painful procedure. For no reason. Didn't alleviate my symptoms or diagnose my condition. Told to go home and consult a specialist Kaiser actually took the appropriate tests and diagnosed me properly Terrible experience

Quality care. Friendly staff. Knowledgeable staff. Easy to find building. Clean inside and…read moresurrounding.

Horrible customer service. The lady I spoke with was extremely frustrating to talk to. We love our…read moredoctor, but unfortunately he transferred over to this Gresham office -- and we won't be following him there. I spent over 20 minutes on the phone repeating myself multiple times, only to be told at the very end that he no longer takes pediatric patients, even though I clearly stated that's what we needed at the beginning of the call. The experience was so confusing and unprofessional I honestly thought I had called the wrong number.

I've been going here forever and it's been the least stressful medical office I've ever been in…read more From the folks that take my blood, to the ones that take my temperature, to even the ones that take my money. Friendly, courteous and comfortable. Feels real small townish if that's even possible for a medical office. Might be because a lot of the same faces still work here. I have not had a negative attitude from any of the employees. That saying, it does make it a little easier having to go to the doctors.

Can I just say how much I love Dr Mason? I have a 6mo son who's been in her care since he was born,…read morebut Dr Mason has never failed to also check on me and my mental health. She's so easy to talk to, nonjudgemental and very down to earth. 11/10 stars.

Just went for my boy's circ and am completely appalled by what transpired. The doctor said he…read moredoesn't believe lidocaine does anything so injected him first, which was painful by the sounds of the cries. Then after beginning immediately without allowing any time for numbing to take effect, I said, "That hurts" and was met with, "well he is going to feel some of it for sure." This is the second one of these procedures I have been in attendance of and the first one allowed time for numbing to take place which resulted in my boy feeling very little if anything. I had to hold my little boy today while he gasped at each new step of the procedure. I will say he did not feel absolutely everything but he felt enough for me to say I have no interest in returning under any circumstance.

So I had my first echo cardiogram/stress test yesterday and I was scared to death. For two days I…read morewas seriously stressed over what they might find and the test itself. Walking in, you see a large sign on the window which says " NO CONCEALED WEAPONS ALLOWED". Excuse me....what? Why in the world would I need to carry my Glock 9 into a heart clinic. Anyway, the check in procedure was smooth and my wait time was minimal. A great start. Matt came out to get me and we started the process. Matt explained every part of the process and really eased my mind, even after I asked about the gun concern. Then Nicole came in to start taking pictures of my heart. Anyway, long story short, Nicole and Matt made my visit there much more pleasurable than I had ever expected. Very professional, yet relaxed. I can actually say I enjoyed myself. Thank you

I have had a great experience everytime! My son went today…read moreas a new patient, he is 17 & hated going to the dentist. When we left today, he said he would gladly go back next week if he had to!

Great overall model for healthcare. Blessed to have this, vs. our alternative. It's like one stop…read moreshopping. Easy, and efficient.

Nicole and Dr. Hansel are a dynamic duo! Get you in and out in a timely fashion. Dr. Hansel really…read morelistens to your needs!

Recommended ----------------------…read moreVery approachable, accommodating medical office. My situation was very unusual and different from the normal daily cases. However, Dr Hansel heard me out and tried his best to custom tailor a solution for my specific need with discount coupon for my prescription. If and when I'll need medical help I'll return to his office. Thank you!

Kaiser states that the care of the patient is the top concern .. absolutely not true . They care…read moreabout the almighty buck and that's all

The pharmacy at rockwood is terrible. They have one excuse after another. New software bad weather,…read morepersonnel shortage etc one thing after another