Live across the US and saw a used bike on their website. Called the shop and talked to Mark. He was…read moreso nice. The shop boxed up the bike and sent it to me. They called several times to keep me in the loop for the status of the sale. Mark and Kevin 's customer service are first rate. I wished I lived close to the shop because the customer service I received would make me a regular customer. If you live close or far know that you will be taken care of. I highly recommend this business.

7 year olds birthday bike! Once again Shenandoah Bicylce Company goes the extra mile for service,…read moresaving a fathers last minute purchase decision for his daughter. Thomas and team quickly ordered the right Trek 20" 7 speed and turned it around to meet the timing for her birthday. Thus completing the special day celebrations with a new bike, every kids dream. Years of proffesionalism and care for the community and customers drives actions like this and virtually saves the day. Thanks again for being here and part of the community. We will save you some cake!

I looked all over for somewhere that sold Hoka One One Bondi 7 wide shoes an actually had them in…read morestock. I did not want to buy them online because I needed to try them on because of how my feet are. I have ankle issues and knee issues. If I wear any shoes besides Hoka one one Bondi series I walk with a limp. Due to how my arches i my feet are and my ankles. When you wear them it's like walking on marshmallows they feel so good. I called them up an asked if they had any in stock. The staff was very nice. They said they had them in 8.5 wide which is really hard to find. I went there an was totally surprised they had a bunch of Hoka Bondi shoes in stock. I could not believe I finally found a store that actually had some in stock. Would definitely recommend this store for shoes. They also have a bicycle repair shop in it.

I have since been into Bluestone twice since the situation with my daughter's bike (I live really…read moreclose by). Both times, the service has been excellent and so I am chalking up my one frustrating experience to just not being on top of their game. In fact, one of those times I went in to fix a flat and instead of selling me a tire, they patched the tire instead and did not even charge me. That is above and beyond what you would expect from a business. I also appreciate the business responding to my previous experience and appreciate that they looked into it. Looking forward to giving them more of my business in the future!

Knowledgeable, lots of inventory to choose from. I live an hour away but they were flexible enough…read moreto schedule ma on my bike while I waited. Highly recommended.

They had a range of products including one that suited my wants. The sales approach was friendly.read more

We have used Black Dog Bikes for several repairs and we're currently shopping for a bike rack…read more Dealing with James has been wonderful. We will continue to patronize this local small business and would highly recommend Black Dog Bikes!!!

awesome shop! great selection, super knowledgeable. Helped me set up my new bike and walked me…read morethrough how to do it. highly recommend

Les is a master technician. You won't find better service or advice anywhere. I've been working…read morewith Les for over 30 years for everything from choosing and buying bicycles to straightening my custom Formigli frame. Thank you, Les! .

If you are looking for a bicycle shop that personifies personal service, Les Welch's East Coast…read moreBicycle Academy is for you. The owner has spent his career in bicycling, with experience too lengthy to innumerate here. Les does nothing but perfect service, and the wheels he builds are "things of beauty" and durability. Look for Toby the shop cat and Les's wife, Jody.

Great bicycle shop. Fixed a rear tire. The stem broke off and they installed in the time promised…read more Plus in area a brewery to enjoy wile we waited.

Great bike shop been in the area 50 years or longer , Had a problem with a tire that was on my E…read morebike ,[They did not sell me ] they went out the way to order the part . as i am walking around looking at helmets 130 .00 on the tag get to pay and the young man says this is on sale $60.00 made my day working with a well organized shop that is LOCAL...

Five stars and I mean every one. Todd at Pedego Electric Bikes in Alexandria knows exactly how to…read moreshow people a good time. Cherry blossoms, tulip fields, the Iwo Jima Memorial, the Washington Monument in the distance -- all from the seat of an e-bike that does half the work for you. One of us went down mid-ride, got back up laughing, and was ready to go again. No drama. Just good people having a great time. If you haven't done an e-bike tour through this area yet, Todd is your guy. ​​​​​​​​​​​​​​​​

My GF planned this bike trip for us from Old Town to Mt. Vernon. It's something we had talked about…read moresince the beginning of the year. I had been less than enthusiastic since our last tandem bike jaunt in DC left me ragged and looking forward to the end. We rented a tandem bike from a known rental in DC; the bike was rickety and took effort even on the completely flat route we were on. My GF found Pedego and opted for the tandem electric bike. This was a 180 degree experience from the other rental company jn DC. The owner was friendly, attentive, enthusiastic and really made us feel welcome. He knows his bikes gave us a quick run down that made us feel comfortable. The bikes are impeccabley maintained and he's thought of everything including helmets, storage pouch, bike lock, flat tire kit etc. He was even extremely well versed on the route to Mt. Vernon. Every pointer he gave us was spot on. We made it to Mt. Vernon and enjoyed food, history, and culture. The way back was fun since the bike did all the work, electric is the way to go for tandem bike long hauls. I plan on coming back to buy some accessories for my own fat tire e-bikes. This was a memorable experience that was easy and affordable.

Yelpers - I come from the land of Atlantic City Proof - JOY-Zee, ahraight? Not that Jersey Shore,…read morebut this one https://www.kirkusreviews.com/book-reviews/christopher-cook-gilmore/atlantic-city-proof/. Anyway - I am here on business and due to my travels had not been able to take my bike to my local Northfield, NJ Beacon sport bike shop for maintenance. Boy am I glad for this serendipity! And betcha you are too! You non-local in search of what I needed. I went in to get the minimum - tires inflated and brakes checked. Possibly going for the full tune up to a cool 50USD. I would be more than willing to pay this folks for what this gentleman did. I handed him my bike. It didn't occur to me to ask him how long he might be. I looked around the shop then wandered back eventually to the maintenance area. He and his colleague were like "does this sound right?" Move gears fiddle. Check again. Conversation, hushed. I'm like oh no! I decide... let me just walk away... He comes out we chat. He said small adjustments as he really found nothing that required any real fixing. I told him about some discomfort I had and asked if he'd help with any tips on my Raleigh Avenir foldable bike? He's like "to be honest, we had to YouTube the Shimano gear stuff to see if the small tweaks we did with one of the wires was correct. And I recommend that you take it to your other shop for that but it all looks fine. But I see you sitting on the bike and let's try something." He moves things around. Has me sit. He had me raise the pedal to three o'clock on one side. Asks me to hop off, more adjustments Repeat. The person's toes should barely touch when seated in a bike he tells me when sitting in the saddle. He marks off with a knife along the post where the seat height should be when I fold the bike down fully - which I avoid doing to not mess up the ergonomics once it's set. He assures me the bike will not rust since it's aluminum. Cause I have no poker face folks. And that's not the Gaga in me talkin' ok? Let's be clear! *laughs* I ask, "so what do I owe you?" His reply. Shrug. "nothing". I look him in the eye, are you sure like? Nods. Yep. I give him my hand in thanks. He did not charge me one red pink or purple cent nickel or dime. Readjusted my seat height. Fixed the tilt of the saddle and let me test it all in the store with three inch wedges?! He be da man, man! The reason I do not give five stars? There is one way in. It's via two glass non-automatic doors and here's little old girl me, walking out the bike and no one opens the door or props it open for me - this lady right here. So I have to maneuver/MacGyver it so I do not get slammed between the one door and my bike handle bars in the crotch... Once I finagled myself out of the store. I hopped right into the bike. Weeeeee!!!! Please if you are not a local and need bike maintenance go here. If you are a local you have a man who knows bikes but more importantly body mechanics and is honest. Check them out friends. And tell them the non-girly girl from out of town who came in, close to closing time, and hopped onto the foldable black bike in the store sent you there way. I'd be mighty obliged. Maybe they'll open the door for the next gal à la Southern gentleman that I find oh so attractive. *wink* right ladies? You know from which I speak.

I recently had the best experience at Performance Bicycle. I had been in a few times with my…read morepartner and he had excellent experiences, but this time I was alone and trying to get my bike repaired. This is a bike that has sat for several years, in good condition, but definitely needed to be looked at. I went into the store upon arrival and was greeted immediately by a kind gentleman, I think the same one who had previously helped my boyfriend. He graciously helped me bring the bike in from my car to the store and then worked on checking it out. After discovering my handlebars had likely been installed incorrectly, he set about turning them to their proper placement. He also filled the front tire which had gone completely flat and tightened my bolts and brakes. Before I knew it, he was generously helping me back outside with my bike and helping me load it into the car. When it was loaded, me still holding my wallet, I said "what do I owe you?" with a smile, hoping I could pay him for his time. He said not to worry about it and told me to have a great day as he headed back to the store. Kindness and great customer service are not found everywhere, and I will remember this experience and Performance Bicycle because of it. Thanks, PB.

I was in the area for a couple days with a wheel that was out of round. Fixed it while I waited…read more Now it's perfect. Was in the store for all of 20 mins. Thanks!

I bought a Old Town canoe here a year ago. They are a very friendly store to due business with. I…read morewent back later to buy a new life jacket. I definitely recommend this store.