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    Rocks For All Ages

    5.0 (1 review)
    Closed 11:00 am - 6:00 pm

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    2 years ago

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    Arctic Gold & Gems - Always a classic, diamond studs

    Arctic Gold & Gems

    3.7(3 reviews)
    29.2 mi

    Arctic Gems went above and beyond to resize and clean my Grandmother's, Mother's ring from the…read more1960's. I only had a week and they made it happen! It is so beautiful that it brought tears to my eyes. Linda B.

    To whom it may concern, DO NOT buy from Arctic Gold & Gems. As of writing this review, it is May…read more25th, 2025. My partner and I bought four rings at the end of December. 21 weeks later, I finally have everything, and it was a mess. We left the store with one carbide ring, a receipt, and a promise from the store manager that the engagement ring, another carbide ring, and a custom silver wedding band would all be delivered within 6-8 weeks. We gave all of our contact info and had high expectations due the numerous five star reviews. The word count won't let me get into the nitty gritty of how wrong our experience went. In short, we gave our information four separate times over many weeks, begging they'd call us with news, and were met each time with "So sorry to hear that this is taking so long, [insert person] will get back to you as soon as possible." We were ignored, pushed aside, eventually sent the wrong rings, ignored again, sent a good ring 18 weeks after purchase, and sent another wrong ring. I went through the company that made the carbide ring to give me an exchange because I could not deal with the store owner again. My blood was boiling. I was the one who had wanted to buy rings from here, and they had so many glowing reviews. It was supposed to be special, and they were so kind and helpful while we picked the rings and handed over the cash. What I would give now to go back in time and talk myself out of it. There must have been "Sorry Fool" written over my forehead for how terrible we were treated over such a long time. If I could give negative stars to Arctic Gold & Gems, I would. Never in my life have I dealt with such a sorry excuse for lousy service. I was played like a fiddle when purchasing from here, and I dealt with that consequence for 21 weeks. If you want good service, turn around. If you want what you ordered, look elsewhere. If you somehow want the worst possible experience, then you'll want Arctic Gold & Gems.

    Photos
    Arctic Gold & Gems - Wide arrange of chains

    Wide arrange of chains

    Arctic Gold & Gems - So many engement ideas

    So many engement ideas

    Arctic Gold & Gems - So many styles not enough fingers

    See all

    So many styles not enough fingers

    Rocks For All Ages - jewelry - Updated May 2026

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