These guys, think Zeb and Dave were super helpful in letting me use a charger for my eBike…read more Answered all my questions and changed a flat I had despite it being a pain in the butt they still work enthusiastically. Also fixed a few minor issues on my bike without the tiny charge it would have been, for this reason I'll be happy to come back and share about this location.Thanks guys

I love to go to this shop. Shop employees are great to work with and are easy to communicate with…read more Enjoy their ability to answer questions. Bike service is excellent in providing great service at an affordable cost. They provide great bike fits

These guys helped me out and made it a pleasurable experience. They were courteous and for a couple…read moreof young guys I was very impressed by their professionalism and demeanor. I will be back

Great staff, bring in my bikes every year for a tune up. They always do an amazing job!!read more

Signed deal. Financing secured. Then they tried to change the terms…read more They claimed "safety issues," but the repair list included speakers that worked, aftermarket items that weren't even part of the trade-in, and duplicate/triple-billed charges. This wasn't a legitimate safety concern--it was a reconditioning list used as leverage to renegotiate the deal after the fact. Nothing new was discovered. Just re-labeled to justify taking more money. Be very careful doing business here.

We had a blast couple of hiccups on our part in the beginning but once we got past that it was greatread more

The staff here is great. We were greeted right away and got to chatting about our needs andnriding…read morehabits and goals. They were friendly and very helpful. No pressure for upgrades or extras. Simple recommendations and lots of knowledge. Answered all our questions in great detail and let our daughter try out one of the kid bikes through the store. She loved it. Don't know anything about competitive pricing as I don't really know much more about bikes, but it wasn't unreasonable and I want to say it was very fair. We'll definitely be returnig here for all our biking needs.

I bought two bikes from these guys and they really hustled to accommodate my needs. They seem to…read morehave some high-level expertise helping out the younger employees as well. Overall, I was very satisfied with the service and I love my new bikes. Thanks.

Just purchased a new Aventon Electric bike from Steve at Epic Bike Shop and so glad I did! I drove…read morefrom Boise and saved quite a bit of money doing so. He added some extras to the bike, courtesy from the Aventon company which I truly appreciated. Now we are looking at getting one for my husband. Nice clean shop, very knowledgeable employee that took the time to show me several of the key features of my new bike. It was right at lunch time and I think he was kind of in a hurry, but it was still a very good experience. Highly recommend considering this bike shop for your purchase of a new Aventon electric bike - well worth the trip to Twin Falls, Idaho!! Thank-you Steve!

I took my skis into this shop to get them mounted with utter excitment of the new ski season. I…read morewaited about a day to pick up these skis when to my observation of the bindings, they were tweaked to the side of the skis, not aligned with the center, and not done properly. I told them it wasn't right but they tried to tell me it was and not taking responsibiltity was the first mistake. I was frustrated as I just paid over 500 dollars for new skis and 300 for bindings and it felt like I just got a christmas present and it was destroyed for a frustrating reason. I was still forced to pay for the horrendus mounting job as all I could think of was how I just wasted 900 dollars for unskilled and untrusting people to do a job for me. I felt robbed and manipulated after trying again, repeatedly having the same outcome as the previous times and my gear has never benefited from it. I haven't been there since and will never be taking my skis or bike in there again.

I had arranged by phone a "fitting" for new golf clubs with a gentleman in their golf department…read moretwo days ago (Monday afternoon) for today "Wednesday after lunch" and was told to meet with Kevin. Today, I drove 90 miles and was the only customer in the golf department (and almost the entire store). First, a woman named Bobbie started talking to me and explained she was not really a golfer and had limited experience on fittings. Kevin arrived in the fitting room and told me that he had (some kind of) "applicant-orientation" and that he would not be able to do the fitting, however, Bobbie could help me. And, if Bobbie had any questions, he could make himself available for her. I ask him if he wasn't aware of my appointment? And, he said that he was not informed about that. Then he looked at my old clubs (which I brought in) and told me he would not be able to replace those. I said, well - I am here to buy new clubs. We went back and forth on my fitting and his job applicant, and it was clear he did not want to be bothered at that time, but continued to say Bobbie can do it, even though she has never fitted anyone before. Again, nothing against Bobbie - she was very polite - but she was admittedly unqualified. So, I just said I would go somewhere else -- and there was absolutely no objection on their part. Whether it were my old clubs or the job-applicant, it did not matter -- he had no interest in helping (even though I was about to drop $3,000 to $5,000 - whatever the amount for a whole new set of clubs).

Great help buying weights. I got a good deal on 245lb plates and a GREAT deal on floor model weighread more

Jim returned my call right away and set up our ebike rental quickly for the following day together…read morewith providing digital mapping of the Canyon Rim Trail. On our appointment he provided a comprehensive lesson on operating the selected ebikes and led us to the trail providing both instruction and descriptions of what to expect going to the Falls and along the Snake river canyon. He was both professional and generous with his time. After a brief time, we reached a comfort level with the bikes and completed the entire trail. I highly recommend his business.

So easy to rent an e bike from here! Just call and he brings it to your spot on the Canyon Rim…read moretrail. We had a question while on the ride and called Jim. He was there in minutes. Such great service! His bikes are above average quality too.

Wife and I Met with Rick and Chris this afternoon to discuss bike options…read more Chris seriously went out of his way to explain several options that would benefit my wife as she works toward a bigger bike than her current Iron1200 Sportster. Rick worked some nice trade in options as well and provided us with different ideas to discuss. Both of them made us feel like family at Snake HD with no pressures to buy "right now". Thanks guys, looking forward to doing business!

Awesome Harley store with a ton of great, reasonably priced gear! Loved the store and got some…read moregreat items while stopping through from California. Good customer service too!