The people who work there are always courteous and friendly , always willing to help in any…read moresituation to resolve a problem or give direction to help . I have been with them since 1992 and there is a reason for that . I have way to many names to mention that I worked with over the years but always a pleasure . Bob .R

there are not enough words to thank the staff at the Raynham Bank , Dylan went above and beyond to…read moremake my banking experience wonderful. I have been banking here for over 40 years. Thank you for your respect and kindness. NW.

I have never had a bad experience with the staff at this branch of Citizens Bank. They are always…read morehelpful, have superb customer service skills, and go above and beyond any time there is a problem.

I would give a zero but I can't. WORST bank EVER!! I went there with a check written off my…read morehusbands account and asked if they would wave the $7 fee...the guy gave me an attitude and said no, so I in return said you're really going to charge me money to cash a check off my husbands account? In all actuality it's my money too...so needless to say he throws the check and my ID and slams them on the counter and told me go so where else...then the "manager" says the signature doesn't match, they call my husband he answers ALL their questions...seems like we are getting somewhere...NOPE Next tells me the check number is out of sequence..ok big deal...needs an "override" nope can't do that apparently...so my husband has to come all the way down there to get this taken care of....complete assholes and shitty ass bank!!!

I have used this bank for at least 5 years but I think more than that. I have reffered many people…read moreto them because they were friendly and helpful. However due to recent issues with the credit union I like many consumers now a days threatened to close my checking and savings accounts. Now I know there must be people out there who have banked here for years longer than me but I recieved no sympathy from the teller closing my accounts. He did not try to save my account or apologize for the constant issues. It makes me sad to write this review since I was such a fan of this bank prior to the issues. However I have to say this credit union has changed and is no longer the bank down the road with friendly helpful faces. No it has now become a chain with low customer service standards like many other banks.

First Citizens FCU is great. My husband and I have had our business & personal accounts with them…read moresince they opened in the old Shaw's Supermarket across the street. We stayed with them when they opened their own branch where they are now. Jeff and the rest of the staff are friendly and always helpful. If you have a problem or questions, they are there for you. Better than any bank on any day.

I have been coming to this bank for nearly 40 yrs, and there are a couple of employees that have…read morebeen there who greeted us on the first day. I remember like it was yesterday! Every is so nice and very helpful when needed, we can't imagine going anywhere else. Thank You all

they are awesome tellers & managers…read more personal & business i'm in there multi times a week

We had decided to purchase a new vehicle finally. I usually shop around for rates and this time…read morewas no different. I made a list and started calling and then I landed on Quincy Credit Union in Weymouth. Not only was it near me but the interest rate was amazing. Life was extremely hectic that week and I was lucky enough to deal with Mike Grady. He went above and beyond to make this fast and simple..even took the time to call my insurance company for me. I feel very lucky to have dealt with someone who knows what they are doing and treats you with such respect. Thank you Mike!

I switched to SoFi online banking because this bank was so bad. They are so outdated, the app looks…read moreand works like it's from when apps were first created. You can't add your card to your apple wallet, you can scan a check into the app. It's all so outdated. My account went overdrawn while working to change things over to a new bank and they charge you for the fees...makes sense. One day I checked and they charged me 6 times at once. So I call and I tell the very rude lady on the phone that I'm taking care of it and I have already switched the bill to my new account. I'm not sure why they keep trying to take it out of this account but in the meantime could you help me stop these fees from coming out. She said no as quick and rude as possible. I've had other banks before so I know that usually there is something they can do. But I guess not Quincy credit union. They suck, their customer service sucks, the app sucks. Don't use this bank!!!

I only wish I could give a zero rating. Ripoff/scam artists like no others. I've lived all over…read morethe country and done business with dozens of banks over the years. The Somerset Webster branch has the absolute WORST customer service anywhere. Long teller lines, unfriendly staff, and aggressive salespeople who brought my elderly mother to tears by their relentless bullying of her to lock up her money for much longer than she wanted. Watch out for Melissa, who will tell you that you need specific documentation and then tell you it's not sufficient when you bring in exactly what she requested.....not once but TWICE.

The workers at this bank are always super nice ! They are never pushy in sales but eager to help…read morewith any issue you have either over the phone or in person. The manager Nina is outstanding !

Whether you go to the 20 Park St. branch or the 950 Park St. branch, you will get the same kindness…read moreand special treatment at both. These tellers learn your name and treat you like family. I have often thought of going to a larger bank where I may get more benefits but believe me, the benefits are visible. To be known and respected as a client, regardless of how much money you have is a plus. Just a nice hometown bank where even the bank manager, Louie Fortuna, will go out of his way to help you. I was away on vacation and my debit card wouldn't work and Louie stayed with me on the phone, after hours until the matter was taken care of.

If we weren't locked into such a good interest rate on our mortgage, we would refinance ANYWHERE…read morebut here. The president/CEO is overly rude and lacks customer service skills and a basic respect for customers. I recommend shopping around and banking somewhere else. They don't deserve your business.