This review has been a long time coming, but what happened was both despicable and heartbreaking…read more My father was a long-time customer of Rockland Trust of Raynham, MA. In the final years of his life, he was diagnosed with dementia and was no longer capable of managing his finances independently. A Power of Attorney (POA)--his son--was appointed, and during that period, substantial amounts were transferred from his retirement account into his checking account. These funds were then withdrawn by the POA the same day or the very next day. Over 30 months, more than $110,000 was withdrawn. This pattern of activity should have raised immediate red flags under any responsible financial institution's elder abuse monitoring policies. Instead, the local bank manager allegedly informed the POA in advance when deposits were coming in--directly enabling the rapid depletion of funds. Rockland Trust took no apparent action to safeguard my father's assets or investigate this behavior. At the time of his death, my father had only $82.32 left in his account. Even this final balance was never accounted for or turned over to missingmoney.com, as is standard when unclaimed funds remain. Rockland Trust utterly failed in its duty of care. This wasn't just bad customer service--it was a failure to recognize and respond to financial abuse. Families deserve better. Vulnerable seniors deserve protection. Rockland Trust did nothing. Joan Ferreira

shoutout my man joe at the raynham location, this guy made sure everything was going smooth for me…read moreand i was completely satisfied, give this man a raise!

Great community bank. People have always been responsive and have great customer service and…read morebanking skills. Competitive rates on everything.

I am a thirty year customer at this business. I have close to 75 % of my money there. I went in for…read morea replacement atm card. the human said I have to go home and log in to get it replaced. There are other companies doing banking besides BOA. I want service and results and this boa store doesnt work for me anymore.

Went in to get a certified check. The teller had no clue what he was doing, did not communicate…read morewith us, and made a simple process so painstakingly difficult. Do yourself a favor and select a different bank (or at least branch) to save yourself the headache.

Very nice young man helped me and was pleasant to engage with. This has been our bank for 25 years…read more I liked when it was in the Stop & Shop because they had Sunday hours! We miss that. Can't wait for the new branch to open soon! Thank you!

Massive issue with the ATM eating cash and having to fight corporate to get them to fix it …read more Today, needed to make a deposit, one atm broken and 7 people in line for the other because they have a useless branch here.

I have been with this bank for a few years now and since day one it has been pleasant easy problem…read morefree anytime I need too call ask a question there is no attitude from anyone at all the same with in person service very pleasant and professional which in todays world is a breath of fresh air thank you all

Beware when requesting funding from their new "VP of commercial lending" Naziold Islamaj…read more This individual promised our application would be a shoe-in for them to handle given the types of loans they process. Come to find out, he completely disappeared for 3 weeks right before we were about to close, not returning phone calls, texts or emails requesting loan status updates. Completely unprofessional experience and very disappointed with the customer service provided throughout the process. Do not support or endorse businesses or individuals that make fake claims and have poor communication with their clients.