This review has been a long time coming, but what happened was both despicable and heartbreaking…read more My father was a long-time customer of Rockland Trust of Raynham, MA. In the final years of his life, he was diagnosed with dementia and was no longer capable of managing his finances independently. A Power of Attorney (POA)--his son--was appointed, and during that period, substantial amounts were transferred from his retirement account into his checking account. These funds were then withdrawn by the POA the same day or the very next day. Over 30 months, more than $110,000 was withdrawn. This pattern of activity should have raised immediate red flags under any responsible financial institution's elder abuse monitoring policies. Instead, the local bank manager allegedly informed the POA in advance when deposits were coming in--directly enabling the rapid depletion of funds. Rockland Trust took no apparent action to safeguard my father's assets or investigate this behavior. At the time of his death, my father had only $82.32 left in his account. Even this final balance was never accounted for or turned over to missingmoney.com, as is standard when unclaimed funds remain. Rockland Trust utterly failed in its duty of care. This wasn't just bad customer service--it was a failure to recognize and respond to financial abuse. Families deserve better. Vulnerable seniors deserve protection. Rockland Trust did nothing. Joan Ferreira

shoutout my man joe at the raynham location, this guy made sure everything was going smooth for me…read moreand i was completely satisfied, give this man a raise!

Great community bank. People have always been responsive and have great customer service and…read morebanking skills. Competitive rates on everything.

I am a thirty year customer at this business. I have close to 75 % of my money there. I went in for…read morea replacement atm card. the human said I have to go home and log in to get it replaced. There are other companies doing banking besides BOA. I want service and results and this boa store doesnt work for me anymore.

Went in to get a certified check. The teller had no clue what he was doing, did not communicate…read morewith us, and made a simple process so painstakingly difficult. Do yourself a favor and select a different bank (or at least branch) to save yourself the headache.

This is the absolute worst bank and worst branch I've seen in my life. I called from the Cape with…read morea check that did not have the sender information on it, they told me I had to come into their branch and they could not provide me their information over the phone. I showed up at the branch and they told me to call the 800 number. I called the 800 number and they told me they did not have that information. So I called the branch back and they just said they're sorry they can't help.

Extremely helpful and kind staff, the location is ok but they take cash deposits and check deposits…read morevia the atm and honestly that's the best because I'm not a big Chatty Cathy on those things. Very happy with them

This is the worse mortgage company I have every dealt with. No pay to pay online - is it 1980?…read more Then they send you a past due notice without taking off the payment you made, hence trying to double bill you. I will pay a higher interest rate just to get out of this mortgage!! Back to my previous company I go!

Here's what this bank won't tell you: 1. You do not control…read moreaccess to your own money 2. They will freeze your account randomly, and blame it on another company they won't even name 3. You cannot leave the state with your debit card 4. You cannot purchase gasoline at the Exxon Mobil on Rt 24 5. They are collecting data about you, your purchases and your banking habits and giving them to a 3rd-party company to create a profile of you without your consent 6. Their "fraud alert" data is so wrong, it shut off my debit card less than 18 miles from home without any notice whatsoever 7. When you ask for an explanation or a supervisor, they will hang up on you 8. This dumpster fire of a financial institution has ZERO quality standards and should not be trusted with your money or your personal data