I have been using Gale who works at this company for property management for the last 3 months and…read moreshe has been great to work with. Very responsive, returns calls promptly and has a great attitude. I just got done with another property management company that was terrible to work with.

Very good and legit rental agency from what I've heard from several people, I'm looking forward to…read moredoing business with them. I'll update you guys after our business has concluded.

This company is a joke. Maintainance never show up. Mold, leak, building falling apart. Do not rent…read morefrom them

I really would of liked to give this place 5 stars but really they deserve 0. My boyfriend & I…read morehave been looking for a home anf they had unique properties espically a loft they had available even though the guy didnt wsnt to show us the property. Theyre very difficult to get ahold of, and will basislly avoid communication which is strange when youre looking to rent a unit. The application doesnt seem legit, it is a google document that they typed up unprofessionaly and doesnt feel very secure with the information that they ask you for ( social security, bank account, routing, name, addresss) basically everything that could have your identity stolen. Needless to say, our application was denied- we had to reach out anf see if we were approve since we are going from hotel/airbnb waiting to hear back. They said that they didnt need to give us a reason why they denied our application and never heard back.

We used this company for 4 1/2 years, we are out of State owners and rely heavily on our property…read moremanagement companies. They have owed us moneys that were paid directly to them by Section 8 in October of 2024 for our property at, 2011 Crestwood Ave in Rockford Illinois. We finally threw in the Towel as it is so frustrating trying to get what's owed to us. It's always the same BS Story from them. (Oh I'm so sorry, I will take care of this as soon as I hang up. Never happens. Don't use them!!

I rented from this company from 2019-2021, from a house that was infested with mice. I was late on…read morerent by only two weeks during the pandemic. They filed an eviction through court and I still continued to pay rent. By the time we got to court, they dismissed it because I was caught up. However, Tom decided to charge me attorney fees of $500. In which, I decided not pay it because the case was dismissed. I moved out in February 2021 with $0 balance. I cleaned the place and took pictures. Fast forward to 2024, they sent a $2000 bill to collections. I was furious! For one, I left without a balance, paid a $900 "non refundable move in fee," and they NEVER contacted me about this alleged balance. I went to the collection agency to ask for a print out. When I received it, he charged me "late fees" on that petty $500 "attorney fee." How the heck is that even legal!!! I called their office immediately, and of course never did I receive a response. I plan to continue to fight this! stay away from this company!!

Please refrain from renting from a company that does not mean your family well, and does shady…read morebusiness.. We were tenants for 3 years, and moved out recently. Great tenants. Paid regularly, even through the pandemic, upgraded the yard (the neighbors told us they haven't seen the yard look that nice in YEARS & thanked us for keeping it up.) When we moved out, we cleaned the place, took videos & pics for proof of everything. But after all of this.. The company kept our deposit & gave us extra charges for upgrading things in the house that were not broken when we moved out, and charged us for for things like the same blinds they had when we moved in.. No proof of receipts, no proof of damage, & no itemized list of anything! Just charges... We moved out 4 months ago, and I've been calling to speak to someone about this issue, and we are still getting the run around. Such a bad experience, and we feel very preyed on after everything. So please be very cautious when considering this company.

We rented from Stateline a couple years back. We only left due to taking in 3 children from foster…read morecare and we were in an upper 2 bedroom. We are currently in the market to rent a new house now and meeting with a leasing agent at a property tonight. Fingers crossed we can come back to Stateline because we never had to worry. We paid our rent easily through their portal and whenever we had a maintenance request, they got right on it. They always called to set up a maintenance time with us knowing I worked from home and I truly appreciated that! I see that there are quite a few bad reviews and for my family, we had nothing but a great experience with them. Don't always listen to what the internet tells you, there are 3 sides to every story.

Never again.The agent kept trying to put us in a really bad area.When we did find a house we were…read moretold we could not make a counter offer when we were outbid.We worked with her a long time and nothing.We drove around,found a house,called realtor and bought it through another company.

Realtor was a big dummy, a guy named Petersen was a big bully when we wanted the well dug up and…read morechecked out before making the purchase of the home . Found out the home owner lied that he replaced it . Thome owner took things from the house that were attached, Dickerson did nothing to stop him.

The previous review was written by the company, therefore unreliable. This company rents homes that…read moreare substandard at best. We moved into a unit and was promised to have things fixed before movein. We had all of our things on a Uhaul truck and given the keys. Opened the door and nothing was fixed, saw several little mice running acrossed the floor. The fridge and stove didn't work, the toilet would not flush and we had to move out things from the previously evicted tenants. They refused service to us when we make a request for fixtures. We had no choice but to leave before the first month was up. There is no way would could live in such filth and no working appliances.

I've been working with Sontag Home Services since I bought my lake home 15+ years ago. Mike is…read moreextremely efficient and professional. He's lined up many jobs (big and small) for my home and I've always felt extremely confident that the work will be handled in the best way possible! I love the monthly winter service. Mike will check your home to make sure pipes don't freeze, toilets aren't running and/or any unwanted creatures do not make their way into your home. As any one of these situations could be extremely costly if not caught on time, his service is invaluable!! He has handled, painting, plumbing, window cleaning, house cleaning, electrical issues, etc, etc...you name it, he can handle it. I truly value his service. Don't think twice, call Mike and feel confident about it!

From the owner: Sontag Home Services brings together property monitoring, seasonal coordination, and a full range…read moreof home improvements under one roof. That scope means you work with a single team whether you need alarm response during the winter, basement waterproofing before spring thaw, or deck construction in summer. The integrated approach reduces the number of contacts you manage and keeps all work aligned with your property's condition and schedule.