5 Stars - Honest, Knowledgeable, and Deserving of More Than 5 Stars!…read more Although Rod's Custom Body Shop couldn't help with the specific work I needed, I was extremely impressed by their honesty and professionalism. If I ever need any kind of body work in the future, this is absolutely the place I'll be coming to! Their expertise and willingness to explain everything clearly showed me how much they care about their customers. After being treated poorly by other shops in the area, it was refreshing to experience such genuine and helpful service. They deserve more than 5 stars for how they conduct business, even when they couldn't take on my request. Thanks again, Rod's Custom Body Shop!

We took my daughter's SUV here to get repaired and they did a great job!…read more I was very pleased and I will go back again if I have any other repairs I need done.

I can't comment on the service since that's where most of the bad reviews are, but I sincerely…read moredoubt that this very busy dealership has their good service experiences posted on here. I called Audi Huntsville after visiting Audi Nashville. I had a q3 to trade and had a car in mind but Nashville didn't want to negotiate too much on the price. Eric at Huntsville picked up the phone and after hearing my story quickly found us the right car for the right price. I can't stress enough how important it is to accommodate the reluctant buyer. Huntsville is a haul from Franklin TN where we live, but we came and picked up the car. Mark, the finance manager sat down with us and we had paperwork signed in less than 20 minutes. I know quite a bit about leasing cars and how the money side works, these guys don't put up smoke and mirrors, very straight forward. If you want a great deal on a new Audi, give Eric a call. Make sure you do your research on the car you want and learn to understand auto financing, these guys appreciate it when you understand the very good deal you're getting. I have another Audi and I can't wait to see what we Eric and his staff can do to get me out of it into a new one. Thank you Eric!

Buying the vehicle was smooth -- but the service department is an absolute nightmare. I recently…read morehad a cracked windshield and called to see if our extended warranty covered it. I spoke with someone in service who said yes, he'd start the claim and call me back. He did call back once to get details about the crack, but after that, I never heard another word. I waited several days with no update and had to call back myself. The next person told me there was no record of my call, didn't know who I spoke to, and said they'd figure it out and call me back. No one did. When I called again, I was told no one had ever spoken to me and that the dealership doesn't handle windshield claims -- that I'd have to call the warranty company myself. When I did, the warranty company immediately confirmed a man named Jeff at the dealership had in fact started the claim. So not only did someone at the dealership speak to me, they lied and denied it. I then asked to speak with the manager to address how poorly this was handled. I was told he was out and that he'd call me back. That was September 14th. It's now weeks later -- and no one has ever called me. The complete lack of communication, accountability, and basic customer service is unacceptable. If you ever need service here, document every name, time, and call -- because clearly, they won't. Sales may be fine, but once you're in the door for service, it's a completely different story. This is not how a dealership should treat customers.

Worse collision busniess I have ever delt with dropped my…read moretruck off in Dec for repairs and in Feb when I went to look at it it had 2" of water on the floorboards and in the consol This company is denying leaving it out uncovered and lying to my insurance people and physical damages specialists The truck is now a total loss If you value your vehicles Do not use this business for any repair

Best service by far!! not only did they fix 3 of my Fleet vehicals, but they did it in record time…read more I received daily updates through phone calls, text messages and when I could not pick it up, they drove the repaired vehical to my shop. This type of service needs to be known and I recommend them to all!! Gerber for the WIN!!!

I've been going here for many years with my vehicles over the years. It's a great place, they do…read moresolid quality work, and they'll do their best to fit you in their busy days. And I'll keep coming back. Thanks.

Amazing service and for a great price! Went in to get a leak repaired in my exhaust, they did it…read moresuper easily and found another leak they let me know about (and know the price for) and gave me the option if I wanted them to fix that as well while I was there. They're very popular however and do first come, first serve. So if you want to get in there, make sure you're there before they open at 8 am! I got there 2 minutes before opening and by 8:45 they were having to turn people away because they were all full for the day!

My last visit they went above and beyond the call of duty! You see, my climate control knob was…read morestuck on my Subaru Forester and I could only select defrost and downward airflow... which has made for a very hot summer commute... that said a certain Subaru dealership in town estimated months ago it would cost $714.49 to fix ($296.87 in labor and $417.62 in parts) which took them well over an hour to "diagnose" (they said it was a short in the climate control unit; I was not convinced) so I have been putting it off cause that's just not in my budget. I mentioned the issue at my last oil change and within a half hour I got the news that it was a simple spring that had gotten stuck behind the control knob and they fixed it. I can finally blow cold air on my face! So yeah, you should go here!! God bless Christian Brothers Automotive ^-^'

Quick Response For Service, And Appointments! Fast Service! Knowledgeable. Caring. And VERY…read moreHONEST! I had been looking for a good, honest, reliable mechanic, and l have found them in - Christian Brothers Auto in OXR. I am fully dedicated to these guys. LADIES are you looking for a trustful, respectful, honest mechanic who will not take advantage of you? This is the place to go!

I was 8 hrs from home alone with my two children when I was rear ended. Kevin's really helped me…read moreout! They looked at my car with no appointment. They tightened my spare tire which had come loose in the wreck free of charge. I was incredibly grateful!

Kevin's Auto came recommended by another reliable automotive repair company. I really liked them a…read morelot. They were very responsive and honest. They let me know what maintenance work is needed coming up on our vehicle. They were wonderful and I also highly recommend them. I am happy we have an alternative for the Jeep Dealership.

My Porsche Panamera needed a major service upon reaching 100K miles. I made an appointment and…read moredropped the car off. The staff did a thorough inspection and gave me an update. After authorizing the recommended work, the staff gave me updates every day for the three days it took to get the parts needed, make repairs and test drive the car. Professional, courteous and friendly. Definitely now my go to.

Called requesting service. Person answering phone had a real attitude as I explained that I could…read morebring the vehicle on my trailer since it wasn't running. He abruptly said they could not help me unload it and my polite response was simply ok as I would be coming by myself. His statement back was, "If you own a Mercedes, you can afford a tow truck". Excuse me, I or anyone else don't need to be told what we can afford or not afford. l spent thousands of dollars on my car-hauling trailer and I have hauled all over the nation. It is anyone's privilege and prerogative to do what they wish regardless of conveyance. I consider this kind of initial treatment to be rude, very unbusiness-like and unethical. Rather than to listen to more abuse, I simply hung up. Any customer or otherwise have no responsibility to stay on the line and listen to more insults. I left and later came back to my phone to have a message transcription that said exactly: "Thank you for hanging up on us. That was real mature. We have no longer will need your business. We do not need immature people. Have a great day." SIC. He had no idea if we lost the connection, my battery failed or otherwise. But immediately went to this abusive stance. I do not recommend nor suggest doing any business with this kind of person or otherwise.

Very professional company to assist with aftermarket additions to your pickup truck. Our F150 has…read morethe onboard generator and H&H made sure to remove our truck bed cutouts for tie downs and the generator to spray the liner. It looks so good! Then they installed our tonneau cover. Everything looks factory stocked. Very happy.

Took my Jeep in to get a high jack mount installed and they did a wonderful job, very fast, and did…read morenot charge! They are very busy for a reason but still took me in! I have been going to them and will continue to go them for my Jeep needs!