I dropped off my enclosed trailer Friday afternoon which had a burned out bearing. The axle needed…read moreto be replaced. They had it ready Monday afternoon at a reasonable price. They even lubed and adjusted the bearings on the other axle at no charge! I would use them again.

So every year my job tasks me with getting a trailer serviced for a conference, and every year I'm…read moredirected to bring it to rocket city trailers. On the plus side, this place is pretty cheap and everybody is fairly friendly. On the negative side this place: Lacks any sort of professionalism. Has no idea what a deadline is. Can't keep a schedule, you can't even really be sure when to show up or call to talk to somebody. Let me elaborate a bit. So this year I called ahead of time to try to set up an appointment and establish solid deadlines about a month before I actually needed the trailer. I was told to bring it by "any time" and they could get it looked at in "a couple days". As we were pulling up, both office workers peeled out of the parking lot. I had no idea, but apparently they close for lunch - so "any time" doesn't include between ~11am and ~12pm. I hailed some guys down from the back lot, they told me to leave it in the parking lot, and they'd come get it. To be totally honest, I'm just assuming they have it right now. We unhooked it and left it in their parking lot, but they didn't seem to be in a hurry to collect it. I've called them a few times since then to try to establish some sort of work flow or expected inspection date, but no success. I'm strongly considering calling around and presenting other options to my employer. I've been pressed to established some kind of date since the time I dropped it off, but I have had no success with that task. Every time I call it's "a couple days" before they can do anything, and "a couple days" later, it's "a couple days" more. I now understand that to them "a couple days" is just an undetermined amount of time and not actually 2 days (or even 4 or 5 days). If it's your personal trailer and you have no solid time you need it back then this is probably an OK place to drop your trailer. If you're a business, I'd recommend looking around a bit before dropping your trailer here. Basically it's like you are letting your cousin work on your trailer, except unlike your cousin Rocket City Trailers doesn't have to see you awkwardly at family functions to feel your judgement. Update - entire process took about a week. Fairly quick turn around, but stupid stressful. Would have much rather preferred it took 2 weeks with solid dates, then to constantly have to check in.

GM of Bankston called me and said if I would bring our motor home over Monday they would break…read moreloose the oil pug from generator. I did just that and they were able to do that for me. So I'm happy with that. Just thought I would repost. Thanks Bankston

This business is so frustrating. But yet I keep taking my camper back there bc they are the only…read moreauthorized service providers for my type. They know they have the monopoly on RV repairs in Huntsville and they don't care about services or satisfaction. My camper has been there for 6 weeks and I've had to call every time to check on it. They were waiting on approval for a repair that I never got sent to me. I called, approval request was sent. Now wrong part was ordered, still waiting. Meanwhile, my camper is sitting out in the hot sun and rain all summer when it would have been covered. Their customer service lacks any part of the word 'service'. When you call the lady says 'service'. Not 'service department, May I help you? or anything that resembles caring. Don't use them if you can find someone else.

These people are amazing! We were on vacation and had an ignition problem with our boat. From the…read morecall to the service everything was top notch! Can't thank them enough for being so on top of things and saving our trip!

Not a good experience. They did not stand by what they told me before I purchased a brand new the…read moreboat. Boat is not even a year old and we had to take it to the shop because it kept dying. Would not take it to them to repair and would NEVER purchase anything from them again.

Best service by far!! not only did they fix 3 of my Fleet vehicals, but they did it in record time…read more I received daily updates through phone calls, text messages and when I could not pick it up, they drove the repaired vehical to my shop. This type of service needs to be known and I recommend them to all!! Gerber for the WIN!!!

Worse collision busniess I have ever delt with dropped my…read moretruck off in Dec for repairs and in Feb when I went to look at it it had 2" of water on the floorboards and in the consol This company is denying leaving it out uncovered and lying to my insurance people and physical damages specialists The truck is now a total loss If you value your vehicles Do not use this business for any repair

This place is awesome, everyone there is friendly and professional also they tell you straight up…read morewhat's wrong and what it'll take to fix it and a lot more affordable than a dealership! If you have questions on anything to do with an RV give them a call, you'll feel the difference between them and your dealership immediately!

D&N are great people to do business with. We had issues with our furnace and they were there the…read morenext day and got us up and going. They took care of our warranty information for us . I highly recommend D&N RV to anyone

Stopped on no notice with holes in my tire. Not only did they fix it right away they put the spare…read moreback under the car. All for only $35! Super helpful and friendly service. Highly recommended from an out of towner.

It was an amazing experience working with this team.They eased anxiety for a mom who is hundreds of…read moremiles away from her son, that's away in college. They have been patient and extremely professional. Thanks for your consultation and expertise.

Exceptional job detailing my RV!! Highly recommended in every way, including knowledge, price and…read moreprofessionalism. These two aren't just detailers, they're problem solvers. And they're passionate about exceeding customer expectations. I took them my 2010 Casita because of their expertise in boats, hoping they could fix oxidation issues on my molded fiberglass camper. I'm blown away!! Not only did they restore my Casita's luster, they made every inch shiny new inside and out. And they fixed a ton of leaks and other issues. They replaced my worn-out rivets and rivet caps - correctly! They cleaned AC coils and drain lines, the carpet, every key hole and every exterior compartment, windows, screens, rubber around windows, weep holes, the works! They even replaced a frig drain hose and other issues. Unbelievable attention to detail. Thanks John and Janene!

Keith was great with repair on my CRV! Quick efficient and way less than quoted from others. Highly…read morerecommend.!

This got to the worst shop in Alabama broken promises. This shop has our company cars since jun 23,…read more25 and still haven't repaired it. All he do is give excuses to buy time.