Great, friendly service! On time (actually, 5 minutes early). Very knowledgeable. Explained…read moreeverything in detail. Highly recommend!

I utilized Cartstowne and they were wonderful. I highly suggest their services! Extremely…read moreknowledgeable and efficient!

DO NOT RECOMMEND. Samantha was no help. dropped my car off to adjustor to come out. informed Stokes…read morethat I wanted to use them for the repairs. Called that afternoon after the Adjustor was finished to get on the books for the repairs. Never received a call back. Had to call the next day since my call was never returned. I was only then informed that the body shop would be closing and not taking new customers. The lack of customer service and lack of communication is very disappointing from a Stokes business.

summary: I don't recommend 1. I was told they would call…read moreand give me updates on my vehicle, I always had to call. 2. I suspect they started to screen my calls because I switched from my number to using my work desk phone and coworkers phone after I would call from mine and someone would answer. they never appeared busy when I would go inside so I am not sure what was happening. 3. There seemed to be no real updates when I would call about my car. I would have the same updates for weeks. (My car was in the shop for 3 months) 4. Paint job on my car was horrible on the back end. They also caused additional damage to my paint. I was given a loaner car. 5. When given the car back, I noticed what looked like scratches but it was really residue they didn't even bother cleaning off. someone from another department ended up buffing it out for me. 6. I also informed them that one of my service lights was on and it shouldn't be. they "fixed" it and said if I have any other problems to go somewhere else. 7. My car didn't have electric issues before giving them the car. Now, I have a serivr light that won't turn off, cruise control won't work, the driver assistance that randomly turns on when it thinks I'm going out of the lane which is a hazard and so much other issues. Overall my car doesn't drive the same 8. They entered the carfax wrong and said my airbags was deployed when it wasn't. I have called to try to have this corrected, no one will return my calls once again. So I will have to correct this myself 10. I am now forced to choose if I will pay out of pocket for someone else to fix their mistakes or just trade in my car. I will be moving out of town and don't have time to keep taking my car to them, nor do I have the confidence they will actually do a good job. My suggestion to them is work on their customer service. It's stressful not having your car but it the experience I had with them did not help at all.

Zak Montemayor is an amazing worker and has helped me many times. He puts effort into all he does…read moreand works tirelessly from dusk to dawn. He has given me many reccomendations for services and is very kind, let's just say he's the goat

Hold on, this one will be long! So I went for a car wash…read more Simple. Paid the 20 year old at the gate and was directed into the wish machine by another 20 year old. (Understand I am not disparaging them or their age, just setting the stage.) I was placed behind the car in front of me and I was half a car length away. I actually thought at the time that it I was too close, but I went with it, as I was already underway. About 3/4 of the way through the soap cleared and the car in front of me was stopped! The car in front of them was stopped! I had to slam on my brakes even though I'd made contact with the vehicle in front of me. A white vehicle at the front was stopped and someone hit the horn. I'm not sure if the machine broke or the vehicle stopped but we were backed up inside the wash. I was standing on my brakes to keep me from continuously being pushed into the vehicle in front of me and the rollers that push you forward were being forced under my wheels. They didn't stop automatically. Finally the machine stopped, the 20 year old walked forward to look at the vehicles then just walked away. We all had to drive out of the wash machine thumping over each of the rollers on the way out. I spoke w the lady who was in the car in front of me and she did say there was contact between the cars, but at the time she didn't see any damage. I pulled around to get the soap all of my car, since the wash cycle wasn't finished. I vacuumed my car and wiped down the dash. During this time no one came out. No one checked on us. I saw no one over the age of 20 for the entire time. Where was the manager? Who was following up after this? Who was checking in people or vehicles? When I was at the vacuum, the wash machine was back up and running. It was absolutely frustrating and could have been so much worse. Not a fan and won't be going back

Reliable service and reasonably priced. They are fully mobile so they came to me which was…read moreconvenient.

They went out of their way to assist me when I was unable to find a ride home. Michelle was…read morefantastic and rode with me on her lunch break to ensure I was taken care of. Would recommend these fine folks to anyone in need of quality service requested. They will be working with me on my insurance claim due to damage from a storm as it crushed my hood and broke my headlight and side view mirror as well as dinted my trunk and broke my taillight...

Wish I could give less than 1 star! Terrible service with nothing but broken promises and smoke…read moreup your ass! What should have taken a week took 4 weeks and nothing but excuses. Do NOT take your vehicle here unless you don't need it back for a month.

Honest, kind, talented. I can't say enough about the good work and good people of this company. Joe…read moreis the real deal - a genuinely good guy.

Great service that's not overpriced. Been going to them for years. One time a nationwide company…read moresaid I needed something with my steering linkage. Took it to Joe and he said there is nothing wrong with it. Drove the car for years after that and never had any issues with the steering. I take my vehicles to the dealer for their checkups, and if something is needed it goes to Joe for repairs. Like today he saved my mother-in-law over $100 on a $600 job. You guys are great and very friendly! Thanks Joe!

Very disappointed, don't think I'll be back or recommend it. Set up an appointment 1 month in…read moreadvance, motor home was supposed to be in there for 4 days to seal the roof, repair a small patch in the floor and replace a shroud around a skylight. Got it back month later. Called weekly, got the run around, it was almost offensive. One time I was told they were waiting on a really nice piece of trim coming in (by that they meant quarter round you can pick up at any hardware store). They replaced skylight glass saying it was damaged, didn't call first with a price (how do I know it was really damaged), didn't replace the shroud like I asked. Shop folks were not very professional. I thought I was going to spend decent money and get good service, I was wrong. Total bill was $2700, overall experience was not worth that and the picture shown is what was left behind (they did even clean up their mess). Like I say, disappointed.

I took my travel van, a Winnebago ERA there for service for 6 years. Never had any issues…read more Sometimes the bill was a little pricey, but if you have a lot of experience owning an rv, you have to know to expect that sometimes. RV's are not cheap and require regular maintenance. I then purchased a slightly used Winnebago View class C from them. It had a few issues. They got them fixed right away. The main cabin door had some problems. They worked hard to get Winnebago to replace the door under warranty as the RV was pretty much new. They were able to get me a brand new door. They are cosiencious about their customers and they try hard. No RV repair shop is perfect, but they put in a lot of effort to please their customers. George is great, and Maddie in customer service is always professional, nice, and helpful. I would highly recommend Protech. And Paradise RV. These are good people who try hard.

I recently had my car detailed, and I can honestly say the experience exceeded every expectation I…read morehad. From start to finish, the level of professionalism, attention to detail, and genuine care for the vehicle was nothing short of outstanding. When Maurice started on my car, it was in rough shape--dust, stains, and months of neglect. When I picked it up, it looked better than the day I bought it. The exterior had a deep, mirror-like shine, and every inch of the interior was spotless. Even the smallest details--air vents, stitching, cup holders--were meticulously cleaned. What really sets Execitive apart is the pride they take in their work. They didn't just "clean" the car--they restored it. You can tell they treat every vehicle as if it were their own. Communication was clear and friendly, pricing was fair, and the turnaround time was impressive given the quality delivered. If you're looking for someone who goes above and beyond and delivers real results, I highly recommend this service. I'll definitely be coming back and referring others. Absolutely top-tier work.