Stephen is a true professional, and provides an outstanding service. I found Palm Auto online, and…read morechose the company based on the reviews. I am 100% satisfied with the results. My parents purchased a used car and later found out that the previous owners had transported animals in the vehicle on a regular basis. My poor mom swore up and down that she spent several hours cleaning the car, using the best cleansers out there; but the animal odor remained. After visiting them I decided that they needed the car detailed and called Stephen, even though my parents were hesitant and thought it would be a waste of money. About an hour after Stephen showed up at my parents home and began working she called me at work to tell me how professional and hard-working Stephen was; she was truly blown away by his character. As senior citizens, my parents value hard-working professionals such as Stephen, as it is rare that people of his caliber still exist. Aside from Stephen's character, he successfully eliminated the animal scent from the vehicle, and cleaned it so well that it looks brand new. My mom has stopped complaining about the car, actually enjoys it, and is now a true believer in auto detailing!

Excellent service! If you want a job well done, and your car or truck looking brand new.... then…read morethis is the place to bring it.

Upon acquiring an Audi A8 L from the dealership, my wife and I observed that the vehicle did not…read morepossess the expected new car luster. Even after a visit to the local car wash, we still detected several water spots on the paintwork. I was recommended to take my wife's Audi A8 L to Illustrious Auto Boutique to restore its new car appearance. Ladies and gentlemen, without a doubt, after a few hours of detailing my wife's car, the transformation of the vehicle was remarkable. Trent Sloan, the owner of Illustrious Auto Boutique, and his staff performed an absolutely phenomenal job. I awarded Illustrious Auto Boutique a five-star rating solely because YELP system does not permit a six-star option.

Great detailed work and care of my car. Wheels look amazing, interior was like new…read more Great detailed work and care of my car. Wheels look amazing, interior was like new.

I've been using this shop since the warranty ran out on my Audi Q5 five years ago. They have never…read moredone me wrong or tried to mislead me in any way. Chris always takes care of me and, as a bonus, I get to love on the shop kitty Socket. What a sweet boy.

Staff requested a repair that was not necessary! I was charged almost 400 for an oil change!!! I…read morechanged this plug less than 1000 miles ago! At a Mini mechanic claiming the same issue!RIP OFF! Went to my local mechanic and he said they were not being honest! since the owner wants to attack me, I was at this shop once before and it was a positive interaction however they said they cleared all my check, engine, lights and warning lights! Once I drove around for a few days, those lights all came back on and I purchased a scanner to figure out what was going on. Turns out that they could've easily figured out that all I needed was a Vapor Canister Purge Solenoid . So after two visits to the shop, not only did they not diagnose it, but it causes me to fail my inspection so then I had to purchase a reader and then fixed it myself! and they said that my warning lights for my headlights and my tail lights were short! So I bought headlights myself and put them in and the tail light was an easy fix, but they couldn't figure this out either! This shop is a farce. Don't trust them whatsoever the owners arguing with me over their failure to actually do a good job for their customers! This car runs great and I take care of it and have every maintenance done that I can as it's driven all across the country for over 107,000 miles so for you to question my upkeep of it is offensive!!!

Trophy shine mobile detail showed up promptly, and did an amazing job on my extremely dirty car…read more They worked non stop and my car really did look new again. It's five years old. They have a great website and it easy to pick out what services you want. I love the fact I didn't have to leave my home. They were very friendly and I couldn't be more pleased with how my car looks now. I feel the price is fair because of the convenience and the job they performed was above the normal standard. Highly recommended.

Very helpful and thorough! Helped make the military move overseas easier…read more Thank you!!

He was on time. Great to communicate with, did a thorough cleaning inside and out I would highly…read morerecommend them.

I would give 0 stars if I could. Jus Drayton was so rude, unorganized, didn't even know his own…read moreschedule but said he could detail my car. He lied to me about pricing and said he was coming to look at my car and never showed up or called. Terrible customer service! Customer beware who you give your money to.

Just did my girlfriends SUV. What a great job. Took their time and it really worked out well. Very…read morehappy with the results.

Wow, both customer service and quality of work is incredible. Was nervous about getting detail work…read moredone as a result of some construction painting errors, but could not be happier with the results! The guys there really truly cared about their work and their relationship with me as a customer. Hope I don't have another situation where I have to have work like this done, but if I did - I'd go back here in a second. Five stars!

Buyer beware, Pleasant Details and Tint did not stand behind their work. After spending over $220…read more to have 2 front windows tinted, I ended up with a tint job that had the wrong shade, wrong color and a haziness that was difficult to see through. When I notified the manager, he would only offer to upsell me to another tint job for another $200.+ No thanks! Instead, I went to SunStoppers on Long Point Rd and got the job done right with a better product at less cost.

This team did an excellent job on a car we were preparing to sell! They performed an interior and…read moreexterior detail on our Explorer. We will for sure be back. The communication and service was great. The price was more than fair for the quality of work.

Disappointed! I bought my boyfriend an gift card for Christmas. It was the Ocean Breeze package…read morefor $300. He took his truck and was told it woul be an additional $75 because the price went up. I looked on their web site and the package still cost $300. They already had the truck. The leather seats were not conditioned instead they were wiped with wipes(I have purchased these at car washes). There was a glue spot left on the side panel in truck area that could have been easily removed. I purchased the gift card based on reviews. Reading the reviews after getting the truck back, I realized the reviews were mostly from 2022 and 2023. No attention to detail and change the prices on a whim.