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Rock Solid Plumbing

5.0 (1 review)
Closed • 8:00 am - 5:00 pm

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2 years ago

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Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter Plumbing & Water Cleanup

(25 reviews)

After All American Plumbing left us in the lurch (see…read morehttps://www.yelp.com/biz/all-american-plumbing-fayetteville?hrid=JJ5o89UxKBdh1n_4tmffLw&utm_campaign=www_review_share_popup&utm_medium=copy_link&utm_source=(direct)) we started calling recommended plumbers. Roto Rooter responded quickly. They sent out Matt, a great plumber. He actually looked at the situation, listened to us, and then troubleshot the issue. He snaked our galvanized sink drain (see my review of them) with a big snake, cleared it and we coordinated for them to come back and replace that drain with PVC to connect to the PVC washer drain. He was competent, capable and efficient. More importantly he actually thought the issue through.

Saw the RR truck at a Neighbors house. After they left, neighbor comes out to chat. Tells me they…read morequoted $1500 to replace two toilets. Or if neighbor provides the toilet, they'll charge $200 (or maybe it was $300?) for labor to replace the toilet. Red flag went up. Come to find out, neighbor had called RR because one toilet was intermittently running. RR doesn't say why, but declares the innards of the toilet can't be replaced because it's a dual flush and cheap. I've replaced plenty toilet parts in my life, but none of them for a dual flush, so maybe RR was right? I have a look, take a photo of the style number and do a quick search. Not only can the parts be replaced, but the intermittent running is a frequent complaint at the 5 years old mark for this style number! The solution is to turn the screw (two full turns) on the fill valve to change the water level in the tank. If that doesn't solve it, there's a gasket that needs replacing. Gasket cost $5 Flush valve cost: $28 Entire toilet cost: $125 (including innards) Wax seal for replacement: $10 Summary: + 1 star for RR having a reasonable service fee of $100'ish. +1 star for being outwardly polite Neural star - labor for replacing customer provided toilet is reasonable at $250'ish. -1 star for lying about parts -1 star for manipulating to try to replace two toilets -1 star for pricing to provide and replace a toilet (then again, maybe it would have been a gold throne?)

Bell Cow Heating and Cooling - Service Call

Bell Cow Heating and Cooling

(18 reviews)

I found Bell Cow through Yelp Projects when I needed a dual hot-and-cold water spigot installed in…read morethe garage. They were the only one of the three companies who replied - responsiveness gold medal unlocked. The other two were Yelp Guaranteed and Bell Cow wasn't, but when someone actually answers you, that goes a long way. They came out for a free estimate, showed up on time, and the quote was very reasonable. Communication was smooth, and on installation day the techs were polite and efficient (I wasn't home, but my wife handled the appointment and had zero complaints there). Now, the install works, both hot and cold function exactly as intended, but cosmetically it missed the mark. The spigot doesn't sit flush and the pipes are slightly crooked. Not a deal-breaking safety issue, just one of those things where you look at it and think, "Hmm... that could've been cleaner." Functional, but visually not their strongest performance. Overall, Bell Cow is responsive, friendly, and competitively priced. I appreciate the quick communication and solid operation of the spigot. I just wish the attention to detail on the install matched the quality of their customer service. I'd use them again for straightforward work, but if aesthetics matter, I might get a second quote.

I would not refer this business too anyone. RUN. Still waiting on management to response to and…read moreissue back in July 2025. After leaving several voice messages to no avail. I not sure why it is hard to communicate with this company. Hopefully, after this post I get a call back who know.

Rock Solid Plumbing - waterheaterinstallrepair - Updated October 2026

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