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    Rock Quarry Valero

    1.0 (2 reviews)

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    11 years ago

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    Sheetz

    Sheetz

    3.4
    (15 reviews)
    2.7 mi

    4/28/26 I purchased 63.24 in gas. I tapped at the pump. On 5/1 I noticed an extra charge on my card…read moreat the same time for 150.00. I went to the store and was told it was a preauthorization. I contacted my bank and was told it was actually taken from my account. I called Sheetz corporate office again on 5/14, (after going back to the store and once again being told it was a preauthorization), and I was told that it was an actual purchase on another pump at the same time I was pumping my gas. I was told the 150.00 charge was for diesel fuel. My truck takes flex. I find it convenient that the charge is for exactly 150.00, which is the amount of their preauthorization fee. Sheetz still has not refunded my money. I was told now they will need to review the cameras. Meanwhile, they have had my money for nearly 3 weeks. In a sense, I paid 214.00 for a tank of gas. I know gas is high right now, but this is ridiculous!

    So apparently you're only ID'd if you come here often or just happen to know a random older lady…read morenamed Charlotte that works here. Just watched Charlotte skip asking 2 people ahead of me if they had an ID and her excuse was "well he's only getting *this* and he comes here often." She was EXTREMELY rude with an absolutely disgusting attitude! ID everyone every single time or not at all. Why not give everyone the convenience of skipping the ID? This will also be reported to BBB because this is obviously an ongoing issue. Is it race? We'll never know but treat every one the same!!!

    Photos
    Outside
    Outside
    Child seat in the bathroom
    Child seat in the bathroom
    Changing table

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    Changing table
    Sheetz

    Sheetz

    2.7
    (18 reviews)
    4.5 mi
    $

    I was traveling east on I-87 on my way to Zebulon and needed to stop for a restroom break. A blue…read morehighway services sign indicated there was a Sheetz at Exit 4 (New Hope Road), so I exited expecting it to be close to the interchange. However, once I reached the end of the ramp, the sign indicated the Sheetz was 2.5 miles away. That excessively far for a highway services sign implying immediate access from the interchange. It ultimately took approximately 10 minutes to reach the store, and the distance appeared to be closer to 2.8 miles. The site layout is extremely poor. The property appears too constrained for the size and traffic volume of the store and gas station. It is surrounded by large retaining walls, and the gas pump area feels cramped, making it difficult to circulate around the building or access parking efficiently. Signage throughout the site is inadequate, and I was unable to easily locate the disabled parking spaces. Unfortunately, the interior layout is just as problematic. The entrance, checkout, and self-checkout areas are all compressed into a narrow space, creating congestion and forcing customers to maneuver through lines simply to enter or exit the store. The circulation pattern inside the store feels poorly planned and inefficient. The restroom was messy and did not appear to have enough stalls for the amount of customer traffic the location receives. I purchased two bottles of water. The beverage display itself appeared reasonably organized, but because of the confusing layout and lack of clear directional signage, it was unnecessarily difficult to find what I was looking for. Usually, Sheetz locations provide a consistently good experience, but this one was a major disappointment.

    I'm going to call this visit comical! It started like any ordinary, quick sandwich trip. Except it…read morewas not quick. I knew it was going to be entertaining when I first rang up my things at the register, and my sarcasm was lost on the cashier. He had rung up my things and placed them in a bag. It was overfilled as he decided to put the half-gallon jug of tea in the bag with several bags of potato chips. The jug broke a small hole in the bottom of the bag. He saw the hole, pointed it out to me, and asked if I would like it doublebagged. My immediate sarcastic humor- "Nah! I'll wait and see if it breaks and dumps my food on the ground on my own on the way to the car". He said "ok," and handed me the bag... Then I went to wait for the sandwich I had ordered. A full-size wheat ham and cheese sandwich, not toasted. A cold sandwich, along with a bucket of curly fries, because who can resist Sheetz curly fries? I proceeded to silently watch as not one but two people struggled to make my sandwich. Struggle to the point that it took a full 16 minutes start to finish. I have seen my three toddlers make ham and cheese sandwiches at the house, including getting the ingredients out of the fridge, using a butter knife, and making their sandwiches in less time, including wiping up their mess afterwards with a paper towel. These two... WoW! I really don't know what was more entertaining, the cashier or the two making the sandwich.

    Photos
    Nothing like a sheetz sub at 3AM
    Nothing like a sheetz sub at 3AM
    Sheetz
    All 4 were empty and the stall next to it barely had a roll...Do the job how you'd want it done for you...We can do better y'all

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    All 4 were empty and the stall next to it barely had a roll...Do the job how you'd want it done for you...We can do better y'all

    Rock Quarry Valero - convenience - Updated August 2026

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