Do not use this office if you want to be treated with any respect after 10 years of them…read moreprescribing painkillers Sarah is a very condescending and has no respect toward patients

This is the second Pain Management practice I've been to in Rochester and it's just awful. For some…read morereason it came highly recommended (Dr. Nemani did, but I was never allowed to schedule with him. Only Sarah, the Physicians Assistant I think, and Dr. Ng for injections). The staff is rude and incompetent. They treat you as though you're interrupting them instead of helping you schedule, check in/out, etc. The wait time is always excessive, even when you arrive early (I've had between 10-20 appts here and have never waited less than 20 minutes from my scheduled time just to get into an exam room). At my initial visit I explained that I was dissatisfied with my previous Pain Mgmt Dr because all he did was administer injections after injections, that were of little to no relief. Dr. Ng's solution was more injections. When I came in for the appt., after waiting almost 40 minutes I was finally taken to the procedure room with Dr. Ng and an Assistant/Nurse (not sure what her title was, but she was actually very sweet and supportive). As he asked about my specific issues, without warning he stuck me in the neck 6 times with needles. When he was done (even though I hadn't answered his question yet) he told me the Assistant would help me and he walked out. He was in the room a total of 90 seconds at the most. After a serious of failed injections, failed medications, failed physical therapy and a worsening condition, they finally admitted they had no idea what was wrong or how to help and referred me to a neurosurgeon (that also didn't help). I also received a TENS unit as part of my treatment through this office. It was a big help except I had to buy my own replacement pads (which I was told would be provided monthly) and when it malfunctioned it took a months worth of calls to the office, the local reps and the corporate office. Still no resolution. I shouldn't be surprised, when they set the appt for me to pick up the unit they set it at their Culver office. I showed up 15 minutes early and the office was closed. The rep was in the hallway and we had to do the appt right there. SUPER PROFESSIONAL!

Dr Inzerillo goes above and beyond to provide a caring and professional environment for all of his…read moreclients.

From the owner: Physical medicine/rehabilitation - pain managementread more

This review is over a year in the making. When I first met Mike I told him I wanted to review him…read moreon Yelp. I mean really, where else would you turn for fair and honest client centered reviews? Like all men though, he had to come to the idea in his own good time... Not on the advice of a woman. So when he finally updated this Yelp profile to reflect his current address and information he asked me if I would leave the review. A little about me and how I got "broken" leading me to Mike... I've been in. EMS for 28 years. That's 28 years of abuse on my body picking up sick people, carrying them out of buildings on non-ergonomically friendly contraptions, riding in ambulances and generally being not so good to myself. On average I would say every EMS worker suffers some form of an injury at least once or twice a year, be it back injury or otherwise. It's just the nature of the job. I was in an ambulance wreck about 10 years ago, where I was thrown from the back of the ambulance to the front, landing on the controls of the siren. Additionally, I had a VERY traumatic epidural placement during my c-section t the age of 41, with multiple punctures to the lumbar region, a gigantic hematoma over the site, and scar tissue formation. I have seen multiple chiropractors, craniotomy-sacral therapists, pain management clinics, and of course, massage therapists. A wise chiropractor knows that their work is complimented with other therapies, and thus, a referral was made to Mike. I began seeing him about 18 months ago, when my neck and back were particularly bad. I had been seeing a massage therapist once a week for almost a year and had come to the end of my progress with her. Mike treats my condition with a combination of manual therapy and traditional massage. He listens to me, incorporating my thoughts on treatment with his expertise. He was open to the idea of trying a CBD topical treatment into my massage when I brought it in and has subsequently incorporated it into his everyday practice. I can't tell you all of the exact techniques he uses, but suffice it to say he has tried a wealth of options on me. His primary focus has been my neck, but he has also worked on problem spots, such as my thumb when I have been a little too vigorous on the texting. There isn't a problem that I have brought to him that he has been unable to help. However, he has been respectful of my boundaries, as I have been unwilling to allow him to work on the incurred scar tissue in my lumbar back from the epidurals. Mike is a therapist that really listens to you and your desired outcome. Yeah, sure, a case could be made for the outcome to always be less pain, but sometimes it is greater flexibility or increased range of motion, both of which I have asked of him and he has been able to deliver. If I could give one piece of information to new clients, he is not a relaxation massage therapist. While he CAN do it, you'd be wasting his talent for problem solving and delivering excellent, focused care. I wish I had found him 10 years ago when I was first in the accident! Feel free to message me for specific questions!

Vitality Massage and Pain Relif has given me my life back. I had constant pain in my neck and…read moreshoulders and suffered from headaches everyday. Mike Riley listened to me and asked questions to pinpoint exactly where my pain was. My headaches were gone after 2 sessions and my neck and shoulder pain have decreased tenfold. Mike makes me feel very comfortable and takes the time to explain what he will be doing and why. I recommend anyone with acute or chronic pain make an appointment with Mike, you won't be disappointed.

Minus 100 stars. Staff and "doctors" seemed to be picked out of a cracker jack box. Unbelievable…read morethat the urmc logo is associated with this place. Uncaring, unknowledgeable, untrained, uneducated, zero bedside manners. They have no idea how to view/find your records, then say they just don't exist and you don't have any existing issues. Prescribe pain solutions picked out of thin air. This is not a joke. This is what really happens at this location. Does this pain clinic ever get audited for how they treat their patients. Urmc no longer sends out after visit surveys so they obviously know how bad it is and they just don't care. They just want your money, they could care less about your well being.

I went there with my 95 yo aunt for her first visit. The NP who saw her was cold, rude at times,…read moreseemed irritated when I asked if she looked at my aunts X-Ray (which of course, she didn't prior to the visit. Finally, my aunt put her in her place and then she softened. This nurse definitely needs to take a course of nurse/patient relations. I was pleased, however, with the plan of care, so we'll see how it goes from her.

I have been treated by both Dr. Gentry and Dr. Teves and have received incredible benefits with…read moreboth doctors. Osteopathy, with physical manipulations as in this office, is an art and field that everyone ought to experience and know about. Unfortunately many people do not. I had an extremely painful nerve injury last year which both doctors treated and I could not have recovered without their help and guidance. The office is lovely as well, and is in lovely Cayuga Heights. Recommended for ANY type of physical ailment - osteopathy works.

I've been taking my 21 month old son to Dr Gentry for 4 months and the changes in him have been…read moreamazing!! He was a tongue tied, colic baby who had torticollis in infancy and started regressing around 15 months old. Since starting care with Dr Gentry his development has rebounded and he's regained all motor skills. I highly recommend the excellent care Osteopathy Matters provides. Words can't fully express how grateful we are to have found the right doctor to help our baby.

I've been a patient of New Dawn for a bit now and Dr. David D'Souza, Dr. Mark D'Souza, and the…read moreother doctors have been great that I have dealt with. I came to see Dr. Mark D' Souza originally about my long term chronic pain after speaking we came up with a plan for me to go off my current medication and be put on something completely different But before I could start the new medication I had to be completely clean of it from my system! Well after being on a very high dose of narcotics for over 15 years that didn't really work good for the pain I honestly didn't know what I was getting myself into, but I can say luckily the withdrawals from my medication was the worst part of my experience and even that wasn't as bad as I thought! After changing my medication my pain has gotten better, I slept through the night for the first time in 15 years which alone I could of kissed Dr. Mark D'Souza for you don't know how cranky a person can get when they have had a good night sleep in over 15 years! Lol These doctors actually listened to me they didn't think I was crazy and they understood I was talking about which in-turn they have given me a big part of my life back by helping me get relief!

Warning: Brought my Mom here after someone recommended her (the person that referred me, no longer…read moregoes as they had no results after 1 yr of treatments) we went over a dozen times out fear, as she said to my Mother that she had about a YEAR TO LIVE... we were so upset, angry but thought we had to try it, because we were scared, we spent so much money as she is very expensive and had no results at all... by the way my mother has been healthy and happy for over 3 years since! It's not right, she isn't God, she shouldn't say that to people! She does not accept insurance and price gouging and using scare tactics on patients.

From the owner: At Acupuncture Integrative Oncology Institute including Rochester Integrative Medicine Center and…read moreAcupuncture Center USA, our 7th generation integrative oncologist, Dr. Rui Wang, specializes in pain management and integrative oncology for cancer care, cancer patients, cancer survivors, and cancer prevention. We provide inflammation-targeted acupuncture therapies for pain management and integrative cancer treatment. We deliver world-class acupuncture integrative oncology services for complementary alternative integrative cancer care, cancer-related pain management, anti-cancer immunity support, and comprehensive cancer care support.

I have been seeing Dr Booth for so many years, I would follow her anywhere! Brighton Family…read moreMedicine is part of Strong Memorial Hospital. Great location across from MCC. Parking in front and behind the building. Smaller lobby area with a new self sign in machine. The receptionists are the best, so down to earth and friendly... they become family. Dr. Booth has the best bed side manner of any professional in the medical field I've ever experienced. Her passion and kindness in any situation is remarkable. I've been going here for routine physical exams, sick visits, immunizations and flu shots. They always get me in for sick visits, common colds and sore throats ... or refills on meds. Highly recommend them.

I have been going here for 7 years and love Dr.Booth! I had pain going up my face some thought it…read morewas tooth pain another thought sinus infection only Dr. Booth figured out it was Trigeminal. Another time I was in OK a few days before Christmas and the nerve pain came back after being gone for a year and she called in a prescription for me and saved my holiday! Another thing every time I come she takes time to talk to me and makes me feel like I matter. Now my husband sees her and likes her very much and that saying a lot! Thanks for everything you do Dr.Booth!