Do not use this office if you want to be treated with any respect after 10 years of them…read moreprescribing painkillers Sarah is a very condescending and has no respect toward patients

This is the second Pain Management practice I've been to in Rochester and it's just awful. For some…read morereason it came highly recommended (Dr. Nemani did, but I was never allowed to schedule with him. Only Sarah, the Physicians Assistant I think, and Dr. Ng for injections). The staff is rude and incompetent. They treat you as though you're interrupting them instead of helping you schedule, check in/out, etc. The wait time is always excessive, even when you arrive early (I've had between 10-20 appts here and have never waited less than 20 minutes from my scheduled time just to get into an exam room). At my initial visit I explained that I was dissatisfied with my previous Pain Mgmt Dr because all he did was administer injections after injections, that were of little to no relief. Dr. Ng's solution was more injections. When I came in for the appt., after waiting almost 40 minutes I was finally taken to the procedure room with Dr. Ng and an Assistant/Nurse (not sure what her title was, but she was actually very sweet and supportive). As he asked about my specific issues, without warning he stuck me in the neck 6 times with needles. When he was done (even though I hadn't answered his question yet) he told me the Assistant would help me and he walked out. He was in the room a total of 90 seconds at the most. After a serious of failed injections, failed medications, failed physical therapy and a worsening condition, they finally admitted they had no idea what was wrong or how to help and referred me to a neurosurgeon (that also didn't help). I also received a TENS unit as part of my treatment through this office. It was a big help except I had to buy my own replacement pads (which I was told would be provided monthly) and when it malfunctioned it took a months worth of calls to the office, the local reps and the corporate office. Still no resolution. I shouldn't be surprised, when they set the appt for me to pick up the unit they set it at their Culver office. I showed up 15 minutes early and the office was closed. The rep was in the hallway and we had to do the appt right there. SUPER PROFESSIONAL!

I had ablation at the surgical center with Dr. Hadian Hussein. I can now do things I couldn't do…read morebefore and am almost pain free in my back and leg from sciatica. I would recommend this treatment for anyone who has sciatica. The staff he works with are friendly and compassionate. They let my husband stay with me as long as possible. The additional staff explained everything to me in detail and were friendly and too the time to answer my questions. The nurses were there the minute I woke up asking if I needed anything. They were attentive to every need I had and continually checked on me. The facility was clean and comfortable. My overall experience was excellent. I wouof give them a five star rating! Please keep the same staff with him. They work so good together!

I have been a patient of Dr. HadIan for years he is my favorite Doctor that I see he is always so…read morewelcoming and he listens when I explain what is going on with my arm. there was one time at his office where I had a breakdown and started crying about something that I was going through and he was so understanding and caring. I also have been going to Rochester ambulatory Surgery Center for years having procedure's with Dr.Hadian and I look forward to seeing his team especially Dawn I love her energy. they make me feel so welcoming in the surgical room because we got to know one other over the years and I have been at a lot of different surgery center's with different Doctors and there is no comparison to Dr. Hadian And his team. The nurses who prep you for your procedure are so nice and There is a few that have been there for years and they know who I am and what my need are.

Minus 100 stars. Staff and "doctors" seemed to be picked out of a cracker jack box. Unbelievable…read morethat the urmc logo is associated with this place. Uncaring, unknowledgeable, untrained, uneducated, zero bedside manners. They have no idea how to view/find your records, then say they just don't exist and you don't have any existing issues. Prescribe pain solutions picked out of thin air. This is not a joke. This is what really happens at this location. Does this pain clinic ever get audited for how they treat their patients. Urmc no longer sends out after visit surveys so they obviously know how bad it is and they just don't care. They just want your money, they could care less about your well being.

I went there with my 95 yo aunt for her first visit. The NP who saw her was cold, rude at times,…read moreseemed irritated when I asked if she looked at my aunts X-Ray (which of course, she didn't prior to the visit. Finally, my aunt put her in her place and then she softened. This nurse definitely needs to take a course of nurse/patient relations. I was pleased, however, with the plan of care, so we'll see how it goes from her.

This review is over a year in the making. When I first met Mike I told him I wanted to review him…read moreon Yelp. I mean really, where else would you turn for fair and honest client centered reviews? Like all men though, he had to come to the idea in his own good time... Not on the advice of a woman. So when he finally updated this Yelp profile to reflect his current address and information he asked me if I would leave the review. A little about me and how I got "broken" leading me to Mike... I've been in. EMS for 28 years. That's 28 years of abuse on my body picking up sick people, carrying them out of buildings on non-ergonomically friendly contraptions, riding in ambulances and generally being not so good to myself. On average I would say every EMS worker suffers some form of an injury at least once or twice a year, be it back injury or otherwise. It's just the nature of the job. I was in an ambulance wreck about 10 years ago, where I was thrown from the back of the ambulance to the front, landing on the controls of the siren. Additionally, I had a VERY traumatic epidural placement during my c-section t the age of 41, with multiple punctures to the lumbar region, a gigantic hematoma over the site, and scar tissue formation. I have seen multiple chiropractors, craniotomy-sacral therapists, pain management clinics, and of course, massage therapists. A wise chiropractor knows that their work is complimented with other therapies, and thus, a referral was made to Mike. I began seeing him about 18 months ago, when my neck and back were particularly bad. I had been seeing a massage therapist once a week for almost a year and had come to the end of my progress with her. Mike treats my condition with a combination of manual therapy and traditional massage. He listens to me, incorporating my thoughts on treatment with his expertise. He was open to the idea of trying a CBD topical treatment into my massage when I brought it in and has subsequently incorporated it into his everyday practice. I can't tell you all of the exact techniques he uses, but suffice it to say he has tried a wealth of options on me. His primary focus has been my neck, but he has also worked on problem spots, such as my thumb when I have been a little too vigorous on the texting. There isn't a problem that I have brought to him that he has been unable to help. However, he has been respectful of my boundaries, as I have been unwilling to allow him to work on the incurred scar tissue in my lumbar back from the epidurals. Mike is a therapist that really listens to you and your desired outcome. Yeah, sure, a case could be made for the outcome to always be less pain, but sometimes it is greater flexibility or increased range of motion, both of which I have asked of him and he has been able to deliver. If I could give one piece of information to new clients, he is not a relaxation massage therapist. While he CAN do it, you'd be wasting his talent for problem solving and delivering excellent, focused care. I wish I had found him 10 years ago when I was first in the accident! Feel free to message me for specific questions!

Vitality Massage and Pain Relif has given me my life back. I had constant pain in my neck and…read moreshoulders and suffered from headaches everyday. Mike Riley listened to me and asked questions to pinpoint exactly where my pain was. My headaches were gone after 2 sessions and my neck and shoulder pain have decreased tenfold. Mike makes me feel very comfortable and takes the time to explain what he will be doing and why. I recommend anyone with acute or chronic pain make an appointment with Mike, you won't be disappointed.

I have been seeing Dr Booth for so many years, I would follow her anywhere! Brighton Family…read moreMedicine is part of Strong Memorial Hospital. Great location across from MCC. Parking in front and behind the building. Smaller lobby area with a new self sign in machine. The receptionists are the best, so down to earth and friendly... they become family. Dr. Booth has the best bed side manner of any professional in the medical field I've ever experienced. Her passion and kindness in any situation is remarkable. I've been going here for routine physical exams, sick visits, immunizations and flu shots. They always get me in for sick visits, common colds and sore throats ... or refills on meds. Highly recommend them.

I have been going here for 7 years and love Dr.Booth! I had pain going up my face some thought it…read morewas tooth pain another thought sinus infection only Dr. Booth figured out it was Trigeminal. Another time I was in OK a few days before Christmas and the nerve pain came back after being gone for a year and she called in a prescription for me and saved my holiday! Another thing every time I come she takes time to talk to me and makes me feel like I matter. Now my husband sees her and likes her very much and that saying a lot! Thanks for everything you do Dr.Booth!