Staff was very rude. Tried to charge us a fee for a new policy that we were not properly informed…read moreof. WILL NOT BE BACK.

After being a customer for about a year I've had nothing but positive experiences with every single…read moreemployee. They will even go into the fridge and text me pictures of available stock as I'm trying to decide on certain shades without being there physically. They also keep a great stock of product like ribbon, floral foams and mechanics. I plan on using Red Mountain for years to come!

Everything about the services exceeded my expectations. Extremely responsive, knowledgeable and…read morefriendly. Our trees are healthier, our landscape is thriving, and it's largely due to Tree It Up. Highly recommended.

Heather and her team have been incredible! Heather helped enormously in the design of our home…read more She worked with us, the architects and the builder to get us our dream home. She and her team spent a lot of time helping us select furniture, fabrics, color schemes and decorations. We've nearly completed the delivery and installation of all the furnishings. I can't say enough about how impressed we were with Heather' and her team. Every member of the crew was very friendly and helpful. My wife and I are very OCD and we were measuring and lasering virtually every piece. The guys had a great attitude and rolled with all of it. Heather made sure things were right and is handling the few manufacturing issues for us. We definitely got our money's worth and more.

We moved here three years ago and hired a decorator to help us design our new living quarters. We…read morehave been so pleased with the design advice and quality of furnishings. Recently sought their advice and purchased additional pillows and throws to update our decor.

I came by Maple Mountain for their grand opening. I am interested in renting a cabin and was…read moresearching for fire places and wood burning stove options. Maple Mountain has great customer service. They had wood-fired pizzas for customers. And they were good. The owner, Matt, showed me around his store front and warehouse. They have about fifty fireplaces and stoves. Matt has worked in fire place installation with his Dad since he was 15. I trust that he will do a professional installation in addition to selling affordable products. Another thing I liked was the smell of the place. They were burning cherry wood. I imagine a cabin in the mnts, snowboarding, coming home to a cherry wood burning stove would be pretty sweet! I definitely recommend checking this place out.

I usually post positive reviews and rarely negative reviews…read more Main problem: Horrific customer service, major headache to deal with. I do not recommend Maple Mountain Fireplaces. If you want a business that cares for its customer, then this is not the one to use. While all nice people, they were just not concerned about the client. Doug, the sales manager, was overly confident and said things could be done that couldn't. The project was supposed to be a 9-5 job and completed in a day. It took 3 days, and this wasn't entirely because of complications. At least two of the days were due to their own fault. The pre-inspection was shoddy and they blamed it on their phone person, Tori, for not "checking a box". They were completely unprepared at the day of installation. The core cement drill wasn't scheduled at the time of the installation due to their oversight. The process was very stressful, they never had me draw a diagram and at 9:50 AM, 10 minutes prior to show up, Doug was on the phone with me asking for dimensions of the fireplace and asking how I wanted the venting and what sizes, how high, etc. This was crazy 10 minutes prior to installation! I wasn't even home to take measurements, but having this conversation while I was driving home from work. I was originally told I didn't even need to be there when they arrived. Thankfully, I was there to explain (a 2nd time, after the pre-inspection) what I was hoping to have done. The guys who installed the fireplace, Devan and Mike, were great. They worked very hard and were very understanding for the mistakes their bosses made. Bottom line, I would have had no issues if they could actually make this hellish experience right. After the major headache, they took off a $100 travel fee (because I'm in Salt Lake County) and then gave me another $100 bucks due to having to put my dog in daycare for 3 full days. This was not even close to the amount of stress and BS they put me through for an expensive gas fireplace. I just asked that the business be fair and perhaps help with some of the finishing repairs, for example. I spoke with Matt, the owner, about issues he should be aware of. (At least, I would want to know them if I was the owner.) He stated he would call me back the next day in the afternoon, of course with their far-from-exemplary-customer-service, he never called back. I recommend any other fireplace company and I'm regretting not using Uintah Fireplace and Design. RE: MAPLE MOUNTAIN'S FALSE/INACCURATE Reply: The call from Doug was completely last minute and he was totally unprepared for the job. You make it sound like the location was a last minute change. This location change was sent in an email on 1/23/20. The installation date was 2/11. 20 DAYS prior to the installation. That was more than enough time to confirm measurements rather than 10 minutes prior to showing up for the install. Yes, it took 3 days. You started on Tuesday, 2/11. Wednesday was the core drill. The framing and construction was finished Thursday. My house was a construction zone Tuesday-Thursday which equals 3 days. Far difference from a one day, 8 hour job I was told. Finally, I never threatened a bad review. In fact, I wanted to refer you to my brother who wants to install a fireplace and I stated that I didn't want to refer you unless you were more fair due to your mistakes. Re finishing work: Once you said you were wrong about the pre-inspection and the ceiling would need to be cut up, I asked for the finish work to be taken care of due to Doug misleading me during the pre-inspection. Here's the series of incompetency: During pre-inspection, no need to cut ceiling. 70% of framing done and then the ceiling needs to be cut up, contrary to pre-inspection. I ask for help with finishing if the ceiling is cut due to your error. No help offered, whatsoever. Thankfully, caring employees, Mike and Devan, stated they would find a way to avoid cutting the ceiling, and they did. You're lucky to have those two.

Shane was amazing! Super friendly and very helpful on getting some mulch delivered! He went above…read moreand beyond to make sure the delivery was dumped where I needed it. Highly recommend these guys!

Called around getting quotes for sod. These guys were great to work with. Competitive with our…read morecompany's prices. Got my sod the next day. Healthy green looking sod. Got it installed and it's been fantastic. I would definitely buy again.

we ordered a lot of rock edging for our yard from Home Depot that was made by Landecor in the…read morespring/summer of 2021 and 2022. We finished the yard in the fall of 2032 and it looked beautiful. We were outside cleaning up the yard over the past weekend and noticed that some of the rock edging had disintegrated. I was so devastated because of the time and money we had spent and wasn't looking forward to replacing it all. After talking with the company, they said they would replace the rocks that disintegrated. I was so impressed with the customer service. This will save us money and we will only have to replace parts of the yard instead of having to redo the entire yard with something different. It's always great when a company will take care of an issue for you. Extremely Excellent Customer Service.

I recently bought a LANDECOR Ledgestone Planer. It arrived in 2 boxes with 6 pieces in each box…read more One box had the pins for installation, but the 2nd box did not have the pins. I emailed the company but received no reply. I then called, but got a message to leave my name and number. Immediately after the message, I was told the inbox was full and I was unable to leave my name and number. I like the product, but the service from the company is non-existant

In my experience They are very Slow to respond, and also expensive and lack experience in fixing…read moretubs -

Yall, I was walking down the sidewalk taking my dog for a walk, and some dude comes out and yells…read moreat these poor young guys. Old grumpy guy. He yelled and said that they were taking up his customers spots. Then they asked if he wanted them to move their car. The old man just continued to yell at them and point at things, even though they were being nothing but kind back. I was going to yell back and say "what customers?!" , but the young man obliged with the old grumpy guys hostile confrontation, and went and ran and moved his car. I went and talked to them after and they were just picking up a car from the shop next door, and would've been parked there for 10 mins. He was very very unwarranted to be so rude to them as they just did not know where to park. I would NEVER buy something from here because of that interaction. It also looks like nobody else is either because that parking lot is only ever filled with employees cars. Should put up a sign if you don't want people to park in your parking lot. There's a lot of other places to buy these things in Orem and Utah county. I personally do not support people that yell at ANYONE, no matter their age. There's no reason to do that. Especially because it was unwarranted. I hardly ever write yelp reviews, but this is how rude he was. I felt like I needed to inform the public. Ps I am also an old man so I have earned the right to call him an old grumpy crotch.

Once again, Mountain Land delivered !!! They assisted with the new house and did a great job…read more-- Provo sales and SLC delivery -- THANK YOU-- Nicer selection than the big box stores -- and just as reasonable as the big appliance stores that offer "free" interest ??? is anything really "free" ??? They fit all budgets and work with you to give you what your home needs. THANKS

I recently moved to Provo, UT and am in the process of updating and remodeling. Mountainland…read moreDesign had a great selection of the high end appliances I was interested in. Dave Cook's professionalism, product knowledge and expertise certainly made this a great experience. He listened to what I wanted, researched the various products offered to make sure I got the best value for my budget and then made sure the appliances selected would absolutely fit in the spaces I had available. For a one stop, stressless experience I would definitely recommend Mountainland Design.