Alright, Menards, you win. We first visited Lowe's, and I thought I'd find what I was looking for…read morethere. No one was nearby to help. And when we went to ask a worker for help, she told us to go to that department to find someone. riiiiiiight. So we left, headed to Anna's BELOVED Menards and found an off-brand version of what I was looking for that does the same exact thing I found online. And we were pointed in precise location by a worker walking the floor. I always thought I was a "Lowe's" person. (We don't have a Home Depot here). But as for local shops like this, consider me converted to a Menards fan.

Wow. I got yelp to literally review this -I don't even know where to begin…read more Several months ago I ordered one piece of wood successfully on the Menards website. I got to the store and after dealing with three different incompetent employees, they couldn't find it -so I told them to just cancel the order. They said they couldn't do it at the lumberyard and sent me to the front. The cashier told me I can cancel it but I would be charged for restocking fee ( mind you this is the product THEY lost somewhere and I literally never had). I asked to talk to the manager who told me it's too bad and I can call corporate because it's their system. FYI- you can't call corporate. Had to make a whole scene. I then walked and tried to order siding only to have to explain to their workers how to use their own website. They were looking at an entirely wrong product on the website and I had to show them how to navigate to the correct one. I'll save you some time- just look online. Dont talk to their unhelpful employees It's quicker, if that's all they're gonna do. What a waste of time. I then went to the paint counter in hopes to get exterior paint. I quickly talked with the worker and asked which exterior paints were best, and he just pointed to each of the ones and said "well this one says it's exterior." ... thank you I can read. Again short and rude and unhelpful. I told him I was wanting to order sample. I looked around for a while, and then when I went to actually get it, he said "oh we don't have exterior paint samples." Lead with that. It was my fault that I gave them one last shot in ordering siding. I successfully ordered it online, waited three weeks, and got a email notification that it was ready to be picked up. Sent my spouse to go get it, and guess what, another fiasco. This order also couldn't be located by the employees and apparently didn't come in and had been mislabeled. They had five other pieces of it and tried to say that was our order (I had ordered 11 pieces...) Honestly, I don't want to make this review too long, but essentially he had to fight that it was the wrong item, they wanted to charge him restocking fees. When he went out to the car to call me and ask my opinion and went back in to go ahead and buy the 5 pieces they had they wouldn't let him because "they already cancelled it". What a mess. Incompetence is one thing but the customer service is horrendous. They should be embarrassed. Run do not walk away from this Menards. Yes Their products are fine, but there is no "corporate" you can call so they can just be jerks, and unhelpful, with no repercussions. Unless you want to be charged for horrible service and being talked down to, do not go near this Menards.

Excellent customer service, someone is almost always at the doors to help you find what you're…read morelooking for. Great prices, and carry things that might not be found at other places. 5/5 for me. Only bad thing about this place is the parking lot, which isn't really a bad thing, just that it's somewhat small.

From the owner: East Central Indiana's favorite hardware store since 1955. Voted Muncie Area's Finest for 2015…read more Family owned and operated. Visit us for all your hardware needs.

A quick stop, but a good one finding everything I needed…read more No issues parking with a huge lot. The area was clear of debris. Once inside I located the packing area to purchase boxes and tape. No staff assisted me on my visit. Self checkout went off without hitch. I would recommend and return.

Maybe I'm just being petty but this is copied directly from their website regarding their new…read moremilitary discount. In my opinion what it boils down to is we thank you for your service but only the $0.30 we will discount you on a box of screws. NOT the stove you need to cook your family dinner. I can't express how dissatisfied I am with this change in policy other than NOT shopping here at all. LOWES MILITARY DISCOUNT IS AS FOLLOWS. The Military Discount can only be applied to eligible purchases. It applies to most full-price products. It cannot be used on any sale item or with any other discount (such as, but not limited to, Lowe's Price Promise, Lowe's Credit 5% off Everyday Discount, volume or special pricing programs, and manager discretion price adjustments). It cannot be applied to major appliances (including related accessories and parts), commodities (such as, but not limited to, electrical cable, electrical wire, dimensional lumber, plywood, and OSB), gift cards, previous purchases, fees, installations (sold separately or as part of a bundle comprising both product and services), or any other services (such as, but not limited to, rentals, labor, delivery, shipping, extended protection plans). Additional exclusions may apply. See store for details.

We have moved from Yorktown. While we lived there, this was a favorite shopping place for all our…read moregarden, canning & chicken supplies. Price was always right. Service pretty good. Not your typical farm store because they carry so much more... including Rk tractors! We moved in 16 to Anderson & bought 16 acres with a home to rehab. So much to come to RK for! (Forgive the preposition at the end of the sentence please !). Before Covid we bought an RK 37 hydrostatic tractor. Then the hunt was on for 3 point accessories. If this RK didn't have it the ones in Kokomo or Greenville did. Service excellent. We have had a couple accidents with that tractor and have had some repairs to do. Service at the Muncie Store has been top-notch. When we're shopping this is one of the places that we always price test and many times we make the 20+ mile trip to Muncie as we are this morning. I guess the only negative that I see is that we tend to eat too much popcorn!

Oh my goodness. This may be my new favorite store. I had never gone into one before today. If you…read morecan name it, you can find it here. And at a great price. And to top it all off they have free popcorn. What more could you want in a store? Hurry in. You will be glad you did.

Hi-Way the cat... I will drive out of my way to go to this…read morehardware store...the service is like small town, friendly stores used to be...exceptional service, clean and spacious store with excellent inventory and impeccable sales staff. Oh, an Hi-way the cat! A great place in Muncie!

i found highway 3 hardware on the poulan mower warrenty service directory called them up and was…read moretold if its a fuel issue its not covered . thats fine i had put new gas in the same gas i also put in my roto tiller to till my garden the tiller worked fine . i emptied all the gas out of the mower and took it to them and they called 2 days later saying i had a pickle jar of water in my gas BULLSHIT!!! it was fresh gas and the mower is kept in a shed also the gas tank is covered by the hood the guy that works there didnt want to hear me out he walked away bad service i think they are rip offs