I called Abbey Hosseini owner/repairman of Budget Appliance of New London to fix my Speed Queen…read moredrier that was making a squeaking noise. He spent three hours on it. When done it was making a grinding noise and the drum was very tight. Abbey said it was an issue with the frame and sometimes if it keeps running it goes away. I sensed this was wrong. Called another repair man who diagnosed it. A number of the parts he put back together were wrong or backwards. The felt gasket in the front of dryer that the drum rotates against were cut because he put the drum in backwards after doing other damage that created sharp edges on the drum. The belt he replaced was too small. He greased the bearings too much, which I'm told he wasn't suppose to grease at all. There was oil splattered around inside and pieces of felt that were cut way because he put the drum in backwards after damaging it. Just ordered some new parts. This guy doesn't know what he's doing. If I had done what he said and kept running it, it would have ruined a $1500 Speed Queen dryer.

I was in town at my aunt's and her fridge went out. Abby comes over and in no time saved all of her…read moremeat before it defrosted. Totally saved the day. What a relief!

Had two new doors and openers installed, technician did a great job and the pricing was very fair…read more The one MINOR issue I had they responded quickly and to my complete satisfaction. Very happy with the quality and end result.

Terrible customer service. They do not respond to emails. They left the new garage door in an…read moreunsafe manner. I guess once they have their money, they're happy .. Stay away ...Looking at past posts-- They have issues,,,,,,,,,,,,

Horrible service. Had us send picktures of or washer for repair, had us order the parts, quoted us…read morea price. Took 6 months for him to schedule the install and then he wanted to increase the price by $100 over what he quoted. Needless to say we will never use his services.

We have used Waterhouse Appliance Repair 2 times in the past month. Both times exceed our…read moreexpectations. Highly recommend Dave for any repairs needed in your home or business due to his great customer service and professional attitude

Something happened yesterday that I don't understand. Plumbers went to install a toilet and vanity…read morebut my son who was there said they didn't install anything and they said they were finished. I can't get anybody to tell me what happened.

Had a leak and this company came out asap Patrick came out he went above and beyond to fix the…read moreissue it was 9:30 pm and he did not leave until the problem was fixed he assured me that this will get fixed and he was here to help. Patrick was very patient and very nice. I recommend this company and will continue to use them.

Punctual, personable, professional. Quickly diagnosed and fixed our simple dishwasher issue,…read morecouldn't ask for more.

We had our ice maked back up on the weekend and caused some flodding in our kitchen. It was very…read moredifficult to find anyone who would come out and look at it and do repair. We found A & P on our internet search with a referaal from Shoreline Appliance. I cannot say enough about this company . They came right away when they said they would and were highly professional. We contiue to use their services. I even asked for business cards to hand to my friends in case they had any home appliance needs. I will continue to use them. Pat P. from Niantic

Mike installed a Generac 22w whole house generator & replaced an ancient electrical panal for us…read more He kept us in the loop regarding a timeline & always followed up with email/texts. Both his entire crew & himself were polite & followed all the Covid-19 protocols & were well versed with the mechanics of the job. We were impressed & highly recommend him (as we know it can be difficult to find a good electrician!). 5 Stars!

I am in the process of taking Chris to court. Do not use him. He refinished floors of mine in 2023…read moreand immediately showed him where the stain didn't take and needed to be sanded and refinished. He initially said he would stand by his work and since has been stringing me along and ghosting me.

Chris was very knowledgeable about the flooring and had good recommendations for my floors other…read morethan just sanding. He started and finished right on time. Additional work was reasonably priced. Finished floors look amazing. Highly recommended.

It was an absolute pleasure to work with Tom & April. They were incredibly personable, extremely…read morethorough and went above and beyond when it came to explaining not only how the systems of the home worked (well, septic, heating system, water system ect) how to maintenance them, how to maximize the longevity of your systems and gave us some pretty awesome and honest recommendations on where we can order supplies and get maintenance done. Tom and April are in the business to make the inspection process of buying or selling a home a breeze. We ran into some issues with the septic and Tom was able to get on the phone and make accommodations for us to get the process started to have someone come out and take a look. I have never worked with someone so thorough. Tom and April aren't here to make an extra buck or profit. They are just genuine people who genuinely love the business they're in and want to see people do well. They are extremely kind hearted people. I'm so thankful and grateful to have had such an amazing duo come out and be a part of our home buying process. I would recommend Sound home 100 times over. I wish I met them sooner. Just to add, I did find Tom and April's buisness on a Google search.. I called multiple inspectors and Tom's buisness was the only one who practically inspected everything at an honest affordable rate; cutting the middle man and saving us money. Not to mention the turn around to receive the reports was super quick..if you're on a time crunch they will try their best to make it happen. If you needed a sign this is it! Please book them. You will regret not going with this company.

A realtor recommended sound Home Inspection. I reached out…read moreto them to set up an appointment. They responded promptly and cordially. We were there for the inspection and found them to be an absolute pleasure to deal with. They were professional and thorough. They answered every question we had and went the extra mile to make sure we understood everything about the house. They labeled several important parts of the house including the Watermain shut off and the gas shut off So it was more than an inspection it was an education! The inspection turned out well and we are excited moving forward and purchasing the house. The report was thorough easy to read and help us with the big decision. The rate was a good value for the inspection and I would recommend them to anybody. They are a great resource and incredibly knowledgeable for all types of houses and systems in them