The center itself and their technicians are great. I was able to make an appointment quickly. The…read morecenter is clean and well kept. The staff was professional and kind. However, it has been over 122 hours since my MRI and the physician's report has not been completed or sent to my referring doctor. The website claims 24 hours. The front desk said it "usually is done in 24-48" hours. But here I am over 5 days later without any answers. After having my insurance company come and threaten action on their part, I was finally told that my scan would be read in the next hour. So I'm not sure if I recommend them or not. I say go at your own risk of not getting results in a timely manner

I had a good experience here for an MRI. Receptionist was very friendly and informative from the…read morephone call to set up the appointment to checking in for the procedure. Tim was awesome and explained what he would be doing and how the procedure worked. He was also very very caring and asked why I was there as far as what was going on with my body and bid me a get better and hope everything works out as I left! As scared as I was this being my first MRI the staff there made me feel very at home and comfortable which made this go like a breeze!!! Thank FR you all are the best in my book!!!

This is one of the worst places you ever been into. There are a bunch of scammers. Maybe they…read moreshould give me a call to resolve the issue we have with the billing dep and the staff. AS off 10/07/2025 still have not got my refund ???? it has been more then 2 months now.

I just recently found out about this location when I was making an appointment. What I like the…read moremost is that there is no fee for parking (not like the Bethesda location). There were two entrances to get into the parking lot and once you are parked, the building is right there. The entrance to the building faces Observation Drive. Once parked, enter building 20410, walk up the stairs, go right and WRA will be the 2nd entrance on your right (glass doors). Enter, check in and have a seat. The employees I interacted with were very pleasant, especially the lady at the front desk. Had a great conversation. Once your name is called, you will get the opportunity to check your items into a wooden locker (you are in charge of the key during your appointment). As you check out and retrieve your items, you then just leave the key on the outside of the locker (how you saw it before accessing it). There is signage providing where to dispose of your gown after your appointment. This location has been opened for a year (shared by one of the employees) and just based on service, experience, and location, I will definitely be back for sure.

This place is great if you need an xray, really great. Brianna checked me in, was very friendly and…read moreknew exactly what she was doing, made it easy. Kim is a great technician, was very careful of my injured hand as she took the xrays needed. Sent them over to my doctor in record time, big thanks.

Soraya checked me promptly and with ease! Yvonne took me and explain everything to me. Ronnie the…read moretechnologist talked me through 2 MRI's that took about 45 minutes! I remained calm but I officially I do not like that process! I'm a little bit claustrophobic but my eyes were covered and I had a warm blanket. I sang an entire tune in my head! The Saturday appointment offers flexibility that I appreciate!! Keep up the great work Inova MRI team!

I went in for two ultrasounds. The tech that rendered the ultrasounds to me was courteous and…read moreprofessional, took the time to explain things thoroughly and answered all my questions. I can highly recommend Loudoun Imaging Center in Ashburn, VA.

Update in response to the manager: Your response does not address the issues I listed and reads…read morelike a generic copy/paste. I was told on a Monday go walk in Wed-Fri, only to be told you have no xray techs and don't know when you will. Get your act together. Every time I've called regarding a basic X-ray, they seem annoyed to be working. It's walk in only which is annoying for the patients, but I was told to either come in at 8:30am or call prior to coming in to check the wait time. Well thankfully I didn't just show up bc I called and was told that they don't have a tech for the next few days and they don't know when they will -- what kind of imaging center has NO TECHS for X-rays? I'll be going elsewhere bc this isn't worth the hassle or risk.

Hope this clears up any confusion. This location is where they refer you to the "new building with…read morethe green roof". Professional, friendly staff. Appointments are on time and accommodating to specific needs. Been using this location for several years, many times.

If I could give 0 stars, I would. The procedure itself was fine. The billing department, even when…read moreTHEY ARE 100% WRONG is like dealing with the mafia. I showed up on the day of the service with a printout from my insurance company showing how much it should cost. I also had a person name I spoke with and a reference number from my insurance company. I made it very, very, very, very clear when I checked in that I would pay no more for this service than what was represented to me by my insurance company. The Community rep stepped away from the counter and disappeared for over 15 minutes and came back saying "all is fine" your portion of the bill will be the $29. Fast forward about a week after...and...SHOCKER...I get a bill for $234. It has been nearly 60 days, 6 phone calls to Community Radiology, one call to my insurance company. My insurance company calling, faxing and mailing the Explanation of Benefits to Community Radiology and me emailing it 9 times to Community Radiology and it is finally resolved. I found the reps on the phone to be out of this country, poorly trained and incredibly dumb. Again, the procedure was fine, the post billing service was beyond poor.

Great staff who made sure I was comfortable throughout the MRI. I was given earplugs and an eye…read morecover which I totally appreciated. The radiology staff are first class.

On May 4 2022 I saw Dr Ahmed after being in the ER with severe diverticulitis. During my consult…read morewith him to get scheduled for a colonoscopy he was very argumentative about me needing to have IV fluids during my prep and test. Even though I told him I had already seen my cardiologist and she had told me to not have the test done without receiving IV fluids. See I have POTS (Postural Orthostatic Tachycardia Syndrome). The fluid loss would cause me to have multiple syncope spells as well as set my system up for multiple days staying in a hospital. He flat out refused..saying I could just drink enough water to stay hydrated. Not only is he uneducated on proper updated medical issues he was so unwilling to even listen to me. I left the office with a "our staff will call you to schedule your test". I called 2 weeks later and left a message with the scheduling department to please give me a call to talk about my issues and to hopefully schedule my test. Another week went by and I called and again and left another message. Nothing. I called my PCP and she game me another doctor to go see. I had my consult and I am scheduled for surgery already with them. Today, 8 weeks later this office finally called me to schedule with them. Had I tried to wait it out with them I would have had a rupture and needed emergency surgery. I definitely would not recommend this office or this doctor for your care. Please advocate for yourself and demand better treatment. This is not what our healthcare should be like.

From the owner: At Gastroenterology Associates, our practice is devoted to the care of patients with diseases and…read moredisorders of the digestive tract, including the esophagus, stomach and intestines. We provide various services and serve facilities in the Washington County, Maryland, and other local area. Our physicians are board certified in Gastroenterology and provide quality care for our patients.