I have been using Yates Caravans now since they started, six years ago. Both Gavin & Lisa are so…read morekind and accommodating, taking the time to explain anything to me in a way that I can understand. I bought a new caravan two years ago, and they look after this one now to. As they are an Approved Workshop, they are able to maintain my warranty with the caravan manufacturer. Highly recommend them & if you do want to use them, book early as I rebook my annual service in for the following year.

From the owner: Approved Mobile Workshop - Servicing, repairs & maintenance…read more ... Fully mobile, to your home, pitch or storage facility Oxfordshire based & covers surrounding counties Fully AWS / NCC qualified & approved, ACOPS gas certified, approved ALDE, Al-ko & Whale engineer

Extremely poor handling of my items - Like others here, I hardly ever write negative reviews, but…read morethis company has forced my hand in this case. I had a piano in storage in 2 parts with a stool. On return of the item, the piano stand was completely scratched up, and the wood was broken on one end. The company had tried to mend it unsuccessfully using staples in wood (which obviously did not hold), and this was confirmed by the delivery driver. On contacting the company, they said it was not their responsibility and I would get no compensation as I did not have the LOVESPACE officials pack my items (which is an additional expensive paid service). If you decide not to pay for this, they get to decide what counts as 'properly packed' and so naturally they don't pay out anything. My piano stool was also lost and not returned. Customer service was very slow to respond but at least answered my questions clearly. The claims, however, also took longer than the promised 15 working days to be replied to. Mind you, all of this is after I paid for their supposed 'insurance'. Overall terrible experience for a so-called 'student-friendly' service, and given the fact that the pricing model isn't even cheap, I would not recommend to anyone.

I thought I only had to pay once, like all the other companies, but they started charging me every…read moremonth and now they want money so I can pick up the boxes. If they're recommending themselves as a storage facility for students, then they need to lower their prices by a factor of three.

Hired to help me move a piece of furniture. Turned up slightly late, asked to leave before…read morecompleting the move because he'd scheduled another job half an hour after mine, but had no compunction about taking £45 for the work. It was a high quote anyway, but not to call it a bit less given that he left before the job was complete--I don't recommend.

From the owner: Domestic Removals and Storage Commercial Removals and…read moreStorage Single Item Delivery House Clearances Item Collection Furniture Assembly and Disassembly Packing and Storage House Moving Student Moves

I used Movers Direct for a 1 bed flat move at the end of January. My experience with them leading…read moreup to the day of the move was fantastic; great communication (even outside their normal business hours) with questions answered promptly. I had quotes from multiple companies but ultimately decided to pay the premium for Movers Direct as their reputation and service seemed excellent. Unfortunately, things started going downhill on moving day. The guys who carried out the move arrived nice and early and appeared to handle the job with efficiency and care. After they finished unloading and assembling furniture at the new house, they were suspiciously quick to leave, giving me no realistic amount of time to say something in case of a problem. They had not long been gone when I noticed a fresh gouge and scratch on the top surface of my desk. I wasted no time in contacting them about the damage and although I was unable to get through to them over the phone, I had a response via text later that evening. In subsequent emails, they asked for three things: a photo of the damage, the invoice for the desk, and a quote for repair, all of which I promptly supplied. Since it's an IKEA desk with a veneer top and the damage goes straight through the veneer, it's not possible to repair as such, so I instead quoted for a replacement top sold separately by IKEA. It has been three weeks and I've heard nothing back from them since. I think it's worth pointing out that I don't believe I could possibly have been a nicer customer to them. In spite of paying for full service, I went out of my way to prepare for the move and make it easier for them: - I packed odds and ends in my car the night before - I separated most of my belongings from the kitchen onto the worktop (leaving only two cupboards to empty) - I supplied original packaging for most of my electronics - I helped with packing by boxing up some of my speakers Prior to accepting the quote, I even contacted the office out of concern for the drivers as another quote I received from elsewhere estimated a two day move as opposed to one, and I didn't want the drivers to be getting home too late - something most people probably wouldn't care about, but I'm in the habit of "considering the human" and this was no exception. Despite all of that and reaching out to them via email, 4 phone calls, SMS, and even a message on their Facebook page, remaining polite and patient the entire time, they have chosen to completely ignore me. This has caused me a lot of undue stress and completely undone the satisfaction I had with their service. It's still ongoing and I'm hoping leaving this review in a few places will prompt them to follow up. To anyone who sees these reviews and is contemplating choosing Movers Direct, my advice is to look elsewhere. I wish I had instead gone with a member of the British Association of Removers (BAR) or The National Guild of Removers and Storers (NGRS), as they're supposed to at least be held to certain standards where consumer protection is more of a priority. If you decide to use Movers Direct anyway, my advice is to take photos or videos of your furniture the day before the move and check it over once the move is done but before the drivers leave. They make no effort to take note of your belongings or the condition they're in before/after removal (not even for insurance purposes, despite the price supposedly including coverage for up to £10k in value) so it's in your best interest to do so yourself. Whatever you choose, I hope you don't end up with an experience like mine.

we trusted this company to move store and return all of our possession's. I'm return they damaged…read moreover £7000 worth of our furniture. and in the process of trying to get there van up our Freshly done driveway they scuffed there tailgate into the drive and gouged out approximately 1 foot of resin and drive. all of our sofas were scuffed and had rips in. A white unit had been dragged along and scuffed all sides. My metal toolbox was dented in and scratched heavily. that's not the worst bit. They are blaming us for all damages and personally blaming me the son for the driveway as I should have pointed out the steepness of the drive. I can't believe the audacity of this company as they said the damage could be fixed for £20 from a local hardware store. But when we had a company quote it was non repairable as it would be near impossible to match the colour and stones. Leaving us a further £9600 out of pocket to get driveway fixed. If you wish to still us this company don't say you didn't have fair warning. I would not trust this company with anything. Reviews will be put on everything site possible.