Do not use this Man. Douglas K. Monroe came to my home to install a garbage disposal. I have a…read morewritten report from a real professional who advised me that the garbage disposal installed was either after marking or used. Mr. Monroe supplied the warranty company Armis and the company he worked through TARP with a picture and receipt of a garbage disposal however it is not the one he installed in my home. After installing the garbage disposal in my house it leaked water onto my floors I had to use mops and large wash towels I got the water from under my cabinet, I called him and he came immediately, I recorded the entire conversation with him from the time he walked into my doors. He advised me the garbage disposal was installed incorrectly and he had to get a part from Lowe's to correct it and would charge me $70.00 to install. Keep in mind he just installed this disposal the day before. After he left I called an appliance professional that I know and told him what Mr. Douglas Monroe had told me. I added him on a 3-way call with Mr. Monroe and recorded the entire conversation. After Jamar spoke with Mr. MOnroe and let him know that what he was telling me was BS Mr. Monroe agreed to come back with the part he purchased from Lowes and install it for free. He came back to my home and installed the part. I have this recorded and I have the receipt that he got from LOWES with his debit card number on it. He is such a Liar. From November 1 until I noticed water on my floors on November 15, his fix had been leaking under my sink and I had to call another company called Mr. V's Appliance to fix the leak. The technician name PETER that came out advised me the garbage disposal was used and could not be fixed and that I would need a new garbage disposal. I have this conversation recorded also. This technician advised my Warranty company that the garbage disposal was used and could not be fixed and they agreed to purchase a new garbage and pay for this company to install which they did. This leak caused the plywood under my sink to buckle. The technician from Mr. V's advised me that the company should have insurance that would repair my plywood since it was caused by the leak from Douglas Monroe however Tarp The appliance professional company that contracts Mr. Monroe advised me that Mr. Monroe told them a different lie. Do not use this Man. He is substandard. He has a bullying personality. I am going to write this review on every source that I can. DO NOT USE THIS LYING, INEFFICIENT man, he will mess up your job and lie to get more money out of you. I have every call with the warranty company recorded also with his company tarp. I have my call log where I called them 15 times and now I have reached out to FOX 5 consumer news to report this travesty inflicted on me. REMEMBER THIS NAME DOUGLAS MONROE. He operated under the name of MONROE APPLIANCE and works through or contracts through different appliance companies. This man needs to stop. I am a retired senior and it is sad that people like this will pry on a senior and cause damage and not own it.

Mr. Monroe responded promptly to my request for help. He was able to come to fix my washing…read moremachine on a Sunday and in the rain. He arrived on time as promised and the service call fee was incorporated into the final cost of repair. I am grateful for his help and the cost was a whole lot less than the cost of a new washing machine. I am pleased that the work could be completed in one visit since he had the needed parts in his well stocked van.

My 80 year old parents called them to come and repair their system. The tech came out and charged…read more250.00 and did NOTHING except tell them is couldn't be repaired. They were quoted 22,000 for a new system. I just happened to call while this was happening and they were in the process of filling out a credit application. I called my brother who lives close by to go and see what was happening. He sent them on their way after paying the 250.00 of course. He called another company ( D & W also in Covington) who simply added freon and it works perfectly. Be warned they will take advantage of older people if given the chance !!! not to mention the service manager and owner will not even return a call.

they were doing the service at my job so i called them to check out my new system installed at my…read morehome , great customer service lady took my info they were happy to come out that day and also accommodate my work time called 30 mins in advance showed up and was fixed in less than a hour , these are my guys for life ,ty ,recommended them to my sister and she got the same service

This company has been servicing my septic system for a while. I needed a new pump, and they…read moreinstalled it professionally and on a timely basis. Because of their professionalism and courtesy, I will continue to use their services to maintain my septic system.

I had a bad experience with this company. They lack communication until they need to get paid. I…read moremade an appointment for a Monday at 1 and only found out it was cancelled because I called to confirm about an hour before the appointment. When the inspection was completed on Tuesday, I requested the inspection report to also make the payment. I called the office for hours on Wednesday trying to get in contact with ANYONE for an update with no answer. I only received communication when I told them I no longer needed the report. This was for a home I was in the process of buying, so deadlines are important. To make the complaint, I spoke with Trevor. All he cared about was getting the payment and offered no apology, just an 'ok.' Very disappointed in their customer service. No pictures were offered in the reports

Unprofessional! Josh Cook and Mike are quick to talk about money and payment but terrible at…read moredelivering the actual service and communicating! They gossip which is highly unprofessional. Their work is incompetent, incomplete, and we had to follow-up multiple times to get the work done. Mike vents and uses the customer as an outlet to talk about his personal problems. Who does this?! Terrible company and terrible services. Not worth it at all!!

Josh and Mike were great! Fixed my bed which the legs snapped and they came out and got it taken…read morecare of. Also on top of that.. they went above and beyond and assisted with the move! Definitely recommend!

These guys always go above and beyond, great service and fair prices. When you wise up to how…read morehorrible Airgas is, this is the Place you Land at.

I use them frequently throughout the month and always satisfied they treat me good and have what I…read moreneed to keep the job rolling. They also have competitive pricing

These guys are the best! They came out quickly and resolved my well issues efficiently! I couldn't…read morebelieve how fantastic my experience was with this company!

OWD and crew have gone above and beyond helping with our well issue. They didn't drill our well…read more I won't make that mistake again. Neal, Doug and crew are solid people.

Great service on our machine. Very highly recommended !!! Thanks for the help…read more Helped us out in an emergency.

Best of the best! Joey always answers when I call and is fast and efficient with a response and…read moreanswer. He has found issues with my car that other people haven't and very quick to fix the problem. Top notch customer service and would recommend him to anyone!

The location is a bit far from where I live but The honesty and service that Affinity motorsports…read moreprovides makes up for it by far. A lot of shops try to pressure you into buying unnecessary services or parts but not these guys. They give you the run down and options of what will be best for your car and yourself. I've came to them for coilover installation, replacing brake pads and fabricating parts for my car. Each experience has been phenomenal and I've left without a headache. You will not be displeased by their honesty and great service.