These guys are the best! They came out quickly and resolved my well issues efficiently! I couldn't…read morebelieve how fantastic my experience was with this company!

OWD and crew have gone above and beyond helping with our well issue. They didn't drill our well…read more I won't make that mistake again. Neal, Doug and crew are solid people.

I can't say enough great things about Royal Flush Plumbing! From start to finish, each experience…read morewith them has been exceptional. Today, I needed a repair. Jared was the plumber that came out. He was knowledgeable, professional, courteous, and took the time to explain everything to me clearly, and was honest about what I needed to do, and what I didn't need to do, and the timeframe I had to for completion. He worked efficiently, and made sure the job was done correctly before he left. It was great talking with him, and I appreciate him truly making sure everything was handled properly. Tim is amazing, and leading a phenomenal team of skilled plumbers. If my house ever needs anything plumbing related, they are my go to. RF is built on integrity, and stands on doing right by their customers. Thank you, Tim and Jared, for elite service and for fixing an issue, I didn't want to deal with, easily. Highly recommend Royal Flush.

Absolutely awful service…read more Dishonest and unprofessional. Spoke to a lady Jen who was absolutely zero help. They have contrary written supports on charges incurred during a visit and will NOT provide itemized receipts.

We hired Septic Solutions of Oconee and it was the best decision we ever made. We were having them…read moreinstall an extension to our septic relief lines. John and Slim arrived promptly for a free quote and were the nicest guys ever. They spent a good deal of time looking at our lot to figure out what would be the best way to position the work in order to adhere to the requirements of the permit, while avoiding taking down as many trees as possible, and avoid disrupting things like the fence we already had installed, etc. They are clearly "big picture" guys who are obviously customer-focused. I can't tell you how different of an experience this was from their competition. Nobody else who came out to give us a quote bothered to look at things from this angle. Nobody else listened to me when I told them I was really concerned about taking out trees. Everybody else gave me the "well this is how it is, little lady" attitude. But John and Slim were all about instantly finding a solution that incorporated my needs. Their ability to work is largely dependent on the weather, because the state has restrictions on them: They can't work if it rains. I was flexible, as this wasn't an emergency job. Yet, they very much kept me informed of their status. Their level of communication was amazing and I truly appreciated this. I can't tell you how many times we have had contractors literally just show up on our doorstep unannounced - or ghost us. But John and Slim were amazing. We were always informed. It was great. Their pricing was unbelievable. John and Slim are the type of businessmen I want to deal with everyday of the week and twice on Sundays. They were fair, transparent, and honest. And their word is their bond. They gave me a quote, with the caveat that when they got in there, if it took them longer than anticipated, it might be X higher. They stuck to their word. We will hire Septic Solutions of Oconee to do all of our septic maintenance without question. And we will tell everyone we know to not bother looking anywhere else. Septic Solutions of Oconee is the only one you need. Side note: The State of Georgia provides a list of all of the LICENSED CONTRACTORS in Georgia for septic installation/repair work. It doesn't take a rocket scientist to figure out that if you A) want the job done right and B) want your permitting process to go smoothly, you need to hire someone who is licensed by the state. However, if you want lots of headaches, huge delays, and want to spend a lot more money... then you should absolutely hire someone who is not licensed. It's really that simple. Septic Solutions of Oconee is licensed. They are on the State of Georgia's list under Oconee County and are licensed to service any county in Georgia.

John is the best around. No one but him will ever service my septic again. We had to get our drain…read morefields replaced and I called John out to give me a quote for the service and the value was below others that wanted to over charge. Within a day he was out dropping off equipment and preparing for the job. Won't use anyone else.

Very honest and they are very reliable. Our septic backed up and they were there asap! Price is…read morefair and they are very informative!

This company came highly recommended by the small company that takes care of my heating and air…read moreconditioning. I needed a whole-house water shut-off system (my insurance company decided require it!) and also needed to get my noisy steam shower made quiet. The boom-boom as it turned on and off was really bad. I researched the water shut-off system based on three systems that were certified by my insurance company. I chose one, and then went to these guys to get an install price. They agreed to do it for what seemed like a fair price, and to try to take care of the steam shower. They learned they had to become a dealer for the shut-off, and did so. Then ... they showed up on time, worked quickly and neatly, completed the work, CLEANED UP, showed me how the system worked, and left. (It has been ages since a plumber, electrician, etc. actually cleaned up all the saw dust, solder droppings, etc.) The work was perfect! They met all their time commitments and were easy to work with even on this unusual project. And they were very nice people. They will get all my future business!

We failed to get a quote on the pipe repair. When asking for a bill, they gave a flat rate of 400+…read moreand added a service charge on top of. Bill was over $500. Was here under hour an half!!

they were doing the service at my job so i called them to check out my new system installed at my…read morehome , great customer service lady took my info they were happy to come out that day and also accommodate my work time called 30 mins in advance showed up and was fixed in less than a hour , these are my guys for life ,ty ,recommended them to my sister and she got the same service

My 80 year old parents called them to come and repair their system. The tech came out and charged…read more250.00 and did NOTHING except tell them is couldn't be repaired. They were quoted 22,000 for a new system. I just happened to call while this was happening and they were in the process of filling out a credit application. I called my brother who lives close by to go and see what was happening. He sent them on their way after paying the 250.00 of course. He called another company ( D & W also in Covington) who simply added freon and it works perfectly. Be warned they will take advantage of older people if given the chance !!! not to mention the service manager and owner will not even return a call.

They were able to come out the same day I called to check the AC unit…read more Edernst came in a timely fashion but unfortunately for him, he is allergic to pets so I felt bad because I knew his allergies were bothering him, especially since I had my dog with me. He checked out my unit and told me the dreadful news, that I needed another unit. He emailed a quote to repair the damages and a quote for a new unit. He did not provide pictures like other companies do but the service was great!

So I had an emergency with my HVAC on Friday June 19. I called a company I had used before bc I was…read morehappy with the service they had provided at a previous location but they didn't have an appointment until Monday. So looked up local companies in the Monroe area and found E and K HVAC and gave them a call. They had availability for the next day so I booked the appointment. I'm happy to say that they did a great job! Ernest the technician was polite, knowledgeable, and efficient. He diagnosed the problem and luckily he had the part with him and fixed it immediately. I would definitely recommend them!

Terribly disappointed in Andrews!…read more Andrews performed well, UNTIL I cancelled the quarterly pest service. At that point, they still sent out a technician well AFTER the cancellation date, who naturally was able to blindly complete ONLY the OUTSIDE portion of the service, since I was not at home. After that debacle, in good faith, I offered to let the tech come back to complete the INSIDE portion but they were a "no show" on the follow-up date, despite me having taken the day off of work to be at home! No follow-up nor apology from the front-office. To complete the ineptitude trifecta, they have continued to bill me for the FULL $85 for the service despite it being only partially completed. My repeated offers to pay 50%, to put this nightmare behind me, have being utterly ignored. So, zero stars for customer relationship, retention, and responsiveness.

Andrew Termite and Pest Control are the best! They helped us set up our business before we even…read moreopen. Ask for Andrew or his son! You will not find nicer or more perfectional help than them! Thank you, A-Model Self Storage