We are a long time, subscribers to Carolina's HVAC and plumbing services…read more Chad finished our six month inspection of both our systems yesterday. He was thoroughly competent and friendly. The inspections lasted two hours and were thorough, with a report card that was honest and easy to read. We are totally satisfied with this company.

I signed up for their annual service plans on my HVAC units and generator. I paid a monthly fee. It…read moreseemed to be a very long time since I recall them coming out to service my equipment. I called and they verifies that it had been 8 month since my HVAC service 14 month since my generator. My winter HVAC service was skipped and my annual 2025 generator service was skipped......however I had paid for them. The customer service person did not seem to care in the least and actually told me I should have called them to schedule the service. I asked to speak with her manager (Mason) and he never called me back. Worst customer service I've experienced in a very long time!

Did a quick job and I will call them again. Left my yard in good shape from pumping out my septic…read moresystem!

Nice guys. Finished quick and were very informative about other issues I was having. I would…read moredefinitely recommend them to a friend or neighbor.

Got an error code on our Bosch dishwasher. Set up a date for their visit and that morning the tech…read morecalled with an appt time. He showed up on time, explained the likely cause, then tested the machine. I asked if he'd mind telling how to clean the filter and he did it himself while explaining what he was doing. Total charge was the minimum call-out only. Their number is now in my phone for my next appliance repair.

Had my stackable dryer ehich is 6yrs old repaired jan 6th this year cost me 280....well started to…read moreleave black steaks on my clothes again called I was past 10days of there 90 day warranty. Came back today and they replaced it again but cost me another 180.for 20 min repair replacement. That was more than expected. They certainly could of done better on the price In my opinion. I would ask about repair warranty next time you get something repaired

Service is outstanding. We enjoy working with Thompson Brothers. Our pest control technician is…read morevery friendly and informative.

Thompson Brothers has always done an excellent job for us at Roebuck Baptist Church. We appreciate…read morehow reliable they are and quick to respond if we have any pest control concerns. Donnie is always helpful and friendly each time he comes through our offices. Such a great company to work with. Thank you!

Our air conditioner decided to stop working on a Hot July day so we reached out to neighbors and…read morefriends for a referral and we're lucky enough to be given Tim's name/number. With the heat, Tim was caring and worked us into his busy schedule. Upon arrival he greeted me with a big smile and a firm handshake. Within minutes he knew the root of the issue and had the house cooling down in under 1/2 hour. Will definitely keep this contact and would refer AAA to anyone needing HVAC service.

We have had such great success with Appliance Brothers service. They have fixed every problem we…read morehave had with our LG fridge( not the cooling ) , GE Profile gas stove, LG dryer and just today our LG washer. We feel they are fair in pricing , too. Both brothers are pleasant and get right to work. Once the problem is found they explain to you what it is and the part needed. This is a business I have trusted for 6 yrs and will continue.

I had a confirmed service appointment scheduled for March 31 between 8:00 AM and 12:00 PM. I made…read moremyself fully available and kept my phone with me the entire time. No one called and no one showed up. Later, I received an email from the company stating they "tried to call," however I have no missed calls from their number during that time (see attached call log). Instead of honoring the confirmed appointment, they returned the work order to the warranty company without completing the service (see attached message). This caused unnecessary inconvenience and delay, as I had planned my day around this appointment. This was an unprofessional experience.

Has some work done by earthflow septic he very professional keeps his word a fair on his price as…read moreI got to know Justin i found he does lots repairs on septic an other stuff this is what I had him install was tired of the Pvc pipe for the garden hose freezing now it won't For fare prices an quality work call Justin talk with him

I would give them a 10 if it would let me--their service mechanic, also the owner is a genius and…read moreis very very reasonable.. He can be trusted and after getting ripped off already by by America's Repair and charged $90.00 for a wrong diagnosis he was truly and angel in disguise.. Thank you Joe, at last an honest repairman. God bless you

I contacted JARRS on a Monday about a GE washer that was having issues. He scheduled to come out…read moreto my residence Thursday Morning. One phone call explaining the problem and me texting him my address was all the communication we had. I had to be at work that morning but knew my wife would be home. He arrived on time, and diagnosed the issue my washer was having. My wife called me to let him speak to me about the washer, He did seem knowledgeable about the problem, and with what was wrong with the washer, the quote he gave me to repair it however was more than I paid for the washer new at Lowes just slightly over two years ago, he also told me that this model was a first generation of its model and that there was a chance that there could be other problems after he fixed this problem. So I felt like I needed to look at different options for a washer instead of investing a large sum of money in to one that may just break again. He could tell that I had sticker shock at the repair cost, he said that I could think on it and just pay his service call fee which was $45. We had not discussed this, but I expected it and had no problem paying it. He then told that if I was not going to use him right then, I would have to pay him an additional $65 for an 'Estimate Refusal Fee'. And that when I decided to use him that amount would come off the bill. We definitely did not speak about this, nor did I or my wife sign or agree to any thing of the sort, at this point I felt quite helpless, I was nowhere near my home, a repairman was in my house and had my wife's phone talking to me, telling me that I owe him $100 just for him to leave, when we had had no conversation at all about any amounts before he arrived. After going back and forth he said he would accept $75 instead of the original $100 figure. I told my wife to pay him just so he would leave. She did and he did reduce it down again to $65 after I had gotten off of the phone. I feel that JARRS is a very competent and knowledgeable repair man, however I would strongly suggest get all quotes, service work, or anything else that is told, such as warranty information in writing beforehand to cover yourself from unexpected fees that appear out of thin air and to watch carefully when dealing with them.