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    Robinson Press

    5.0 (1 review)
    Closed Closed

    Services - Robinson Press

    Cards and stationery

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    8 years ago

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    Fleur Shop Quincy

    Fleur Shop Quincy

    3.0
    (2 reviews)

    I truly wish I didn't have to write this review, especially given the circumstances, but I feel…read moreit's important to be honest. I ordered two small casket flower arrangements for my father's wake -- something deeply personal and meaningful. I was quoted and paid $500. The flowers were scheduled to be delivered by 12:00 p.m. for a wake that ran from 1:00-3:00 p.m. By 12:37 p.m., nothing had arrived and I had received no communication from the shop. If a family member who works in the floral industry hadn't intervened and personally called the owner, I honestly don't know if the flowers would have arrived at all. The arrangements were delivered at 2:45 p.m. -- just 15 minutes before the wake ended. Until that moment, my father's casket sat completely bare during the service. While the flowers themselves were nice, the damage was already done. What was most disappointing was the lack of accountability. When the owner arrived with the delivery, she avoided eye contact and said nothing -- no acknowledgment, no apology, no condolences. While I later received a refund and a brief apology via PayPal, it felt like a reaction to being caught rather than genuine care. I understand that mistakes happen. What matters is communication and ownership -- especially when working with families during times of grief. A phone call, honesty, or even a simple apology in person would have gone a long way. I cannot recommend this shop for time-sensitive or memorial arrangements. I hope this feedback helps improve how future memorial orders are handled.

    I've gotten flowers from Fleur a handful of times, the most recent of which were small…read morepaper-wrapped bouquets for Mother's Day -- PRESENTATION: 5/5 - just stunning! The bouquets are gorgeous and perfectly balanced in colors and textures, giving a truly elevated look PRICE: 4/5 - super reasonable! Only $50 each SERVICE: 5/5 - I ordered online a week before and picked it up on time that Sunday morning of Mother's Day ATMOSPHERE: 5/5 - the staff is friendly and the space is so lovely: modern decor and a flower bar that welcomes you in. I love finding an excuse to stop by lol, and am grateful this flower shop is right in my neighborhood PARKING: 4/5 - each time, I've gotten a free street spot, right in front of Fleur, on Hancock St

    The Paper Store

    The Paper Store

    4.4
    (8 reviews)
    $$

    I love this hallmark store. It is similar to the others in the franchise, but I like the service…read morehere better than the one that is at the South Shore Plaza Mall, the cashiers are much friendlier and help you out a bit more. They seem to know what they carry in the store a lot more than the workers at other stores that I have visited. I also like how they always have these cute little displays. Overall its nice and easy access since there is a big parking lot and trust me you will always get surprised at the things you find here. I always leave with something for the person I am shopping for and something random that I impulsively pick up.

    I went to the store to pick up a few last-minute gifts and paid for them. I got home and to my…read moresurprise, one of my items wasn't in my bag. I called the store and explained what happened and they said I would have to come back to the store to receive a refund, even though they saw the item I purchased on the counter where the sales rep left it. I then asked to speak to the manager, and I was placed on hold once again for over 10 minutes. I explained to Jessica the manager that I don't live close by and it would be an inconvenience she still said they couldn't do anything about it and I would have to come back into the store for my refund. I'm out of a gift for my coworker, no refund unless I travel 45 minutes back to that store, and leave to get a cheesy gift card. THIS IS UNACCEPTABLE AND NOT MY FAULT!!!!

    Robinson Press - stationery - Updated June 2026

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