Had an emergency , we thought my husband was having a stroke but the triage him very fast. The…read moredoctor saw him within 20 minutes and he was diagnosed with Bell's palsy. very impressive and kind staff.

Everyone we encountered was friendly. The nurses and staff were kind. Only complaint was the wait…read moretime.

I had a very frustrating and stressful experience with this clinic regarding my USCIS immigration…read moremedical exam (Form I-693). In September of last year, I went to this clinic for my immigration medical exam and paid around $800. The paperwork was signed by Dr. Jose Reyes and given to me in a sealed envelope, as required by USCIS. However, during my USCIS interview with U.S. Citizenship and Immigration Services, I was informed that my medical exam is now in question. The main issue is that I never actually saw or interacted with Dr. Jose Reyes in person. I did not receive a proper physical examination from him--only my vaccination records were reviewed, and the form was completed and signed. Because of this, my application is now delayed, and I am being required to redo the entire medical exam with another civil surgeon, which means additional time, stress, and cost. This situation is extremely concerning. Immigration medical exams are serious legal documents, and they should only be completed after a legitimate in-person examination by the signing physician. I strongly advise others applying for immigration benefits to be cautious and ensure that they are actually examined by the doctor who signs their Form I-693. This experience has caused significant delays and unnecessary expenses in my immigration process.

Phlebotomist was friendly and personable. I was in and out quickly and they were much easier to…read morefind than their other locations better signage. Also they are very close to Biff buzby's homemade burgers

I've been coming here a lot during my Accutane process, and it's so so. They are good with the…read moreblood draws, but I'm fair skinned with bright veins so usually everywhere I go does a good job. The staff is very stiff and not too talkative, but they aren't rude. Just now I was filling or a comment card and all of the sudden the lady was bubbly and just loved my purse. Coincidence? Who knows, it is a cute purse...

First time at this clinic. Receptionist quick and efficient…read more Nurse very thorough. Doctor determined problem quickly and sent out needed prescription. Prescription was ready for pick up within 30 minutes.

This place set up an appointment for me, and I was supposed to see my doctor and they left me with…read morethe NP without my permission. Additionally, she listened to NONE of the things I came in for, refused to refill a medication and told me about my perimenopause concerns to 'wait until my physical to ask that'. She completely ignored my mental health concerns (which were brought to her attention in three different ways). I will not return, nor will I be paying for this visit.

I've been going here for 9 months, and I've had no issues with this clinic. Staff has been…read morefriendly to me so I'm a bit shocked by other's experience. Maybe they got new staff? I've never waited longer than 5-minutes in the waiting room. I see Dr. Hoffman and he's the most precious and knowledgeable provider. Easy to talk to and really cares. Very good at giving you medical advice and even coping mechanisms. I'm very lucky to have found such an amazing rheumatologist my first try.

I have been coming to this business for a few years already and everyone has been pleasant and…read morehelpful. This was the first time I encountered a "less than helpful and friendly" staff member who acted like I was a bother to her today. Her name was Destiny. She should not be at the front desk. Rude acting and definitely loves to roll her eyes with attitude. I will refuse her help in the future and ask for someone else. I like my Dr. but if she's going to be who I have to see and be treated the way she treated me today , I will have no other choice but to look elsewhere for help. Nothing worse than having a great dr and then being treated badly on the way out the door by a staff member. She definitely needs more customer service training. Unfortunately, there seems to be several complaints about the staff. Definitely needs looking into. I'm sure Drs do not like doing their best only to have their patient's experience ruined as their patient stops by the desk on the way out.

I have been looking for a new female PCM since mine left Village Medical. I came here for a New…read morePatient appt. The front desk staff is very friendly. Nurse Diondra (I hope I spelled that right) was very sweet when getting my vitals and prepping me to be seend by the provider. Ms. Sydney Villa is absolutely awesome. Very efficient and knowledgeable and super easy to talk to. Very grateful I found this location! One negative: check-in did not go very well for me. I had to wait about an hour from my appointment time due to verification of my insurance. This is no fault of the front desk, but when I was making my appointment. As a note to the appointment team, if insurance verification is an important step to checking into my appointment, it should be verified at that time. ​

Love Sidney Villa. She's fast & knowledgeable. I rated a 4 just because I do not like the new AI…read moresystem.

Very clean and they took great care of me. I didn't have to wait long because they have a kiosk…read morethere where you can sign in, wait a little then go! I suggest that when you go there, go early because it does get crowded very quickly. I didn't have a place to sit, but I did put in my phone number and a text was sent when it was my turn. The staff are professional and it was an easy draw.

Review of Quest Diagnostics - 8601 Village Dr Suite 106, San Antonio, TX 78217…read more If you're looking for a healthcare experience that epitomizes corporate indifference, look no further than Quest Diagnostics at this location. Their phone system is a masterclass in patient frustration, designed to ensure you never speak to an actual human being. Instead, you're forced to endure an endless loop of automated messages, none of which address real-life concerns. After trying and failing to confirm that my son's lab orders had been sent, I gave up and decided to drive to the location--still on hold after 15 minutes. The experience only got worse. The building is completely unmarked, with no signage indicating that a lab is inside. Once we finally found the lobby, it was as sterile and lifeless as their service. No receptionist, no friendly faces--just two self-check-in tablets and a camera keeping watch. Eventually, a lab-coated employee emerged and asked if we had an appointment. When I said no, I was informed that walk-ins cut off at 3:30 PM. It's worth noting that this critical piece of information is not listed on their website, nor mentioned in any of the many messages I was forced to listen to while on hold. We arrived at 3:33 PM. Three minutes late. The employee curtly informed us that they close promptly at 4 PM. The kicker? The entire facility was completely empty. Not a single other patient in sight. This isn't just a lack of customer service--it's an outright dismissal of patient needs. Quest Diagnostics doesn't care because they don't have to. Embedded with insurance companies, they have a captive audience. Patients are left with no choice but to deal with this appalling level of service. Our healthcare system is broken enough as it is, but companies like Quest dehumanize it further. If you have the option, avoid Quest altogether. You might have a better experience at LabCorp or another provider. At least there's a chance they value your time, concerns, and humanity--something Quest clearly does not.

I had the ease of scheduling my appointments from a text right on my phone. The staff is courteous…read moreand professional. After checking in at the front desk, I waited 10-15 minutes. A CT scan took about 5 mins, and an MRI with and without contrast took 20-25 mins. These same procedures at other facilities could take upwards of 40-45 minutes. Thankfully, at Strict, they have top-notch equipment and caring staff.

Kind staff Understanding of you are nervous or…read moreclaustrophobic They give you a mask and try to accommodate Private parking lot, look for the Carousel Horse on a pole Many other businesses here that share this busy lot and area Across street from Starbucks Many eateries and HEB if you need while you wait

What happened? No receptionist? Now it's a kiosk. Odd how…read morethis is supposed to be great customer service.

Supper bad office Waists your time…read more Doesn't check paper work No reception Supper annoying staff

Location conveniently, enough parking car, staff is welcoming. I wasn't sure what to expect but the…read morestaff does greet you properly. Let you know the expensesand procedures. There is only one restroom you're giving the cup to go in and then asked to come back out with the cup seal- do not flush. I got my results in less than seven minutes . At the front desk. They were able to print out a copy and email a copy to my employer . Will use them if I have to take another UA.

They are very rude people, have terrible service, and do not know how to follow proper protocols…read morerequired by the govt. Refuse to fix their mistakes.