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Robertsville Square

3.0 (1 review)

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Old Town Los Gatos

Old Town Los Gatos

4.2(5 reviews)
6.3 mi
•$$

I come here often, usually once a week. Great restaurants, ice cream, some shopping, pilates spot…read moreand has a quaint small old town feel.

we have been to old town Los Gatos many times before and although there is limited parking this has…read morenever been a problem before. we were going for a planed dinner at Teleferic (a place we have enjoyed many times before) however upon our arrival researched out a parking spot and found someone who was leaving two stalls behind where we were in the fairway who would give us the spot, so we backed up to take advantage of the spot. before we could do this another car tried to swoop in and take the spot. I tried to explain to them that we were waiting for that spot. the amount of entitled vitriol that spewed forth from that car was astounding! there was clearly no reasoning with them. as they were screaming at me a security Gard from palamerican approached me, telling me to move on. I informed him that the person leaving was giving me their spot and I intended on taking them up on the offer. the palamerican security guard told me that I had passed the spot and to move on. I told him of the arrangement and that I was backing up to the spot but he had no interest in listening to me. he clearly had no interest in resolving this situation in an amicable way, nor did he want to listen to my reason. why? it was because he was being racist. why do I say this? the car load of people who were acting out and yelling were Indian (south East Asian) and he was too. clearly he was siding with them and didn't want to listen to what I had to say. rather than trying to deescalate, he told me that he was calling the police and trying to intimidate me by videoing me. neither of which worked. choosing to move to higher ground after a few choice words I moved on. after reparking my car I looked to find him so as to get a name and report his unprofessional actions to his supervisors, which I informed him of. upon contact, he flat out refused to identify himself At which point in an effort to intimidate me further he said he was calling 911 again and the cops would come and get me.(being in law enforcement myself, not sudo-law enforcement I said "go ahead, ill be over here having dinner") no cops ever showed, (as I thought because police don't really want to deal with such nonsense created by amateur poorly trained security personnel like this joker. and obviously they have had problems with this guy before, or otherwise they would have shown up.) however his unprofessional behavior cast a Paul over the night and turned what should have been a pleasurable experience and evening into a night of attempted intimidation and negative experience. is this how Los Gatos treat their visitors? obviously they don't need my money, but we plunked down over $200 on dinner and drinks at Teleferic while the guards friends went to the bobo shop. bottom line, the food was terrific, but why should we come to Los Gatos to spend our money when we are going to be berated by the amateur security personally they hire. Its a sad loss for the restaurant, as it is unlikely that we will return after our experience with the racist poorly trained security guard and all the other businesses that we would have patronized in the future will also take a hit, and more importantly, this is exactly what we will tell our friends and colleagues about our experiences in Los Gatos and why not to go there Los Gatos- don't bother going, they don't want you!

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Old Town Los Gatos
Old Town Los Gatos
Old Town Los Gatos

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Robertsville Square - shoppingcenters - Updated May 2026

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