After suffering through headaches and ear pain for month, my husband finally agreed to see the…read moredoctor because he was in pain. we started at the walk-in clinic.. they sent him to the hospital emergency room where he spent 3 grueling hours with the doctor and nurses working on earwax removal. they only got one ear completed. The referred him to Dr Steven's office and we were quickly taken care of. both ears were cleared and even did a nasal issue fixed

Went to see Dr. Ryan Stevens, MD about Tinnitus. The only thing I can guess is that he has…read morecompassion fatigue. Responses like. You are going to have this for the rest of your life, there is nothing that can be done, etc. Even if this was true (which I do not believe), there are so many better ways to discuss the issue with your patient. Based on his responses to my questions, I do not believe he has stayed current with the issues with Tinnitus, and I am quite certain I knew more than he did. He did give me a list of apps that people use for various white noises. His assistant was suffering from Tinnitus and was way more helpful than Dr. Stevens. Sleep is a huge factor with my tinnitus but when I tried to explain things that work or don't, he had absolutely nothing to offer other than saying "The only thing unique about your Tinnitus is your approach to it." I would avoid this Dr. I was going to get my ears checked with his clinic, but I cannot support them.

Dr. Robertson, I'm…read morewriting to express how incredibly unprofessional this entire process has been. After being told by Kristy that you were offering me the position--and being encouraged to "be ready to negotiate" because she knew you were going to offer me the lowest wage on your pay scale--I was surprised and confused when the moment I began discussing compensation, the offer was withdrawn. At no point during either of my interviews did you speak to me about pay, so to claim that it had already been discussed to your hiring manager was inaccurate. And your hiring managers don't have the authority to decide pay? Ha. I rearranged my day, pushed through physical pain, and showed up on very short notice--twice--to demonstrate my interest and professionalism. I was respectful, flexible, and prepared, even though you weren't. To be told I was hired and going over details to start in 3 days, only to have the offer revoked within minutes of a basic compensation conversation, speaks volumes--not just about how candidates are treated, but possibly why you're struggling to retain staff, as was repeatedly mentioned. You also left it wishy-washy on a Friday afternoon, leaving me to wonder the whole weekend if I'm still hired or not, only for you and Kristy to never respond. "People just don't want to work these days." Am I right? As someone with a decade of experience, I know my value--and I also know when I've been treated unfairly. I hope you take this as an opportunity to reflect on how you handle hiring moving forward, although after several disrespectful and unprofessional interactions with you, my hopes aren't high. P.S. Take a look at questions that are legal/illegal to ask during an interview. So glad I rushed in for a second interview, for you to grill me about my personal life, in my leggings and sweater just for you to say to your hiring staff, "I want to see what she looks like when she's not all done up." In your own words regarding your employees, I didn't even have high expectations of you, and you didn't even meet those.

My husband has nose surgery with Dr Robinson aka "the butcher". He had a deviated septum with…read moreturbine reduction. We were told this was a simple surgery with a quick recovery time. We asked lots of questions and were always received as if we were being difficult would receive very arrogant reply's as if we were questioning the Drs. ability. We wrote this off as normal surgeon pride. We should have listened to the little voices that were questioning the DR. After the surgery we went to the office to have the plugs removed and noticed the suction system they use after removing the plugs was covered in mold and looked as it had not been cleaned or emptied in a long time (disgusting). My husband was in intense pain, and the recovery was very extensive. Once healed we discovered he had zero taste or smell. He could drink a cup of gas and not know it. After seeing a different ENT we were told he now has a condition called Empty Nose syndrome which was caused by Dr Robertson taking too much of his turbine. Whatever you do DO NOT GO TO THIS ENT OFFICE!!!

Dr. Benton was extremely rude when I had an appointment with him. He ignored everything I said,…read moreignored that I was in pain, then in tears; as he kept trying to shove a tool in my ear that would not fit due to the scar tissue I had come to see him about. He treated me as a lazy hypochondriac throughout the appointment.

Good lord if only I could give them zero stars. These have been the most unhelpful people on planet…read moreearth. I have called to schedule no less than four times. I had to call my referrals department three or four times as well to get them to resend the referral. And instead of calling me to let me know exactly what I needed to get scheduled, I had to call and find out. These people are awful. On top of all the hassle, the front desk lady was exceptionally rude and had the nastiest attitude which I gave right back. If their scheduling team is any measure of their actual healthcare team it might be dangerous for me to actually make an appointment.

First let me say that I waited 1.5 hours to see Dr Donovan. There were no apologies for being late…read moreand no reasons for it.Then he walked in and said "what can I do for you today". Clearly he hadn't read the notes that were sent to him by my referring primary care doctor and clearly he hadn't read the questions and answers notes taken by his assistant. He was abrupt and has no bedside manner. I was referred to him because a recent brain scan indicated a possible fungal infection in my right ethmoid and my tongue was numb and I have no taste. He didn't address my tongue issues even though his office knew about it. Now I have to find another ENT specialist to address my issues. I will never return to his office again and certainly won't recommend Willamette ENT in Salem Oregon.

Waited an hour and finally saw audiologist, didn't see the doctor, but had to go to another…read moreappointment, so got another appointment for another day. Waited another hour and a half. Very unorganized, but I do realize help is hard to find these days.

I was referred her by my PCP. It took me 2 months to get an…read moreappointment. Everyone was very polite and professional and the office was clean and tidy and I was called back for my appointment with 10 min of my schedule appointment time which is acceptable. My issue is that when you are referred to a specialist you expect that specialist to have some specialist information. My ENT just shrugged and offered really no help. Said he had no idea why I was having vertigo and just referred me onto another specialist... I got nothing from this apt but a co-pay. I was quite disappointed being I waited 2 months for some answers and I got a a pamphlet and told to see another specialist.

We have had a great experience at the Mid-Valley Children's Clinic in Albany. All of the nurses and…read moredoctors have been great for our boys, but we have had great experience particularly with Dr. Horsley. She is always very engaging and informative during our visits. Additionally, she recently went above and beyond to provide research on specific vaccines to find more affordable options for us. We would absolutely recommend Dr. Horsley to others with young children.

Our baby way sick with RSV this fall and the doctors were quick on admitting him, we had great care…read morein the hospital and from the office. Dr.Cooper called late one night just to check on him which meant a lot to us. He healed quickly due to the excellent care. We absolutely recommend this office.

The receptionist/front desk person named Isa in optometry lacked professional customer service…read more When I walked in 10 mins late to my appointment from going to the wrong corvallis clinic building she didn't even greet me when I walked in. In a annoyed way she said after 5 mins of a person being late we have to reschedule the appointment. After I asked if she could verify she said in annoyed fashion "I already did that, that just puts us all behind." I understand the policy it is mainly the lack of professional customer service on how it was communicated.

Took exception care of me from Receptionist to the PA. The Pa did testing on me. She showed me her…read morefindings, she was very thorough went over the options. I'm very excited to return in April for a CT Scan and understand what needs to be done. This medical office should have a 10*.

The staff were amazing but it's been two years since the balloon dilation to my sinuses and ears…read moreand I have had a sinus infection ever since. My ears ring and are plugged all of the time. My left sinus smells like a wet dog and it's painful all day every day. I get horrible bloody noses on the left and now I have to see an ENT to fix the issues I'm having. Just think a bit before you agree to the procedures.