I could not be more pleased with the office, the staff, the doctors, and the service! Our journey first started when I took my then 3 year old son, Jonah, to see his pediatrician. I was a wreck. I was crying because I had not had a full night of sleep in over a year. My sons tonsils had swollen up so badly that they were touching. His snoring increased greatly, and that is when he quit breathing. He stopped breathing for up to 15 seconds every 3rd or 4th breath. I couldn't sleep because I was awake all night listening to him breathe and I was relieved when in the morning, he was still breathing. That sounds morbid, I know. I was losing it. Just talking about it brings me to tears. His pediatrician referred us to a different ENT in Corvallis, but my good friend works at Mid Valley ENT and she suggested I come into the office. She set us up with Dr. Gambrell. I was so nervous. I went in prepared to fight for my son to have his tonsils out. Dr. Gambrell came in and sat and talked with us first and played with my son, making him feel comfortable and happy. When he recommended the tonsils coming out, I instantly burst into tears. I was so relieved! He took the time to really listen to my concerns and explain the process in detail from start to finish. He made sure to let me know that he is always available to answer questions should I have any. Dr. Gambrell has a way of talking calmly that really puts patients at ease and makes them feel calm and comforted. He literally treated my son as though he were his own and he assured me that the nurses at the hospital know his standard of care and will offer no less. I was nervous for surgery, but I saw the end in sight. Surgery day arrived and the staff at the hospital was phenomenal as well. When we had our follow up appointment with the doctor, I couldn't help but give him a huge hug! He gave my son and I both of our lives back. When I started noticing the same changes in my then 4 year old daughter as well, I didn't hesitate to call the office again to get Dr. Gambrell's opinion. She ended up needing the same surgery and I was a little more calm that time around :) We were of course taken care of by the staff, the doctor, and the hospital staff. When my daughter was wheeled out of surgery, a nurse was in the bed with her arms around my daughter, snuggling her and making sure she felt comforted. How amazing is that? When I couldn't be there with her as she was waking up and wheeled out of recovery, she was still given that warmth and love from a complete stranger. The follow up care we received was second to none. If you are looking for an ENT that is highly trained, professional, kind hearted, warm and friendly, and who uses the latest techniques and devotes himself to being a family man as well as being the most trained and up to date doctor on the west coast, you need to call Mid Valley ENT and request Dr. Gambrell, ESPECIALLY if it is regarding your child. Thank you for allowing us to receive care here, and thank you for taking amazing care of my babies.
Amberly Perez
(PS - So as not to confuse anyone on why I reference Dr. Gambrell when this says Mark Robertson, Dr. G is in the same office. I believe it is Dr. Robertson's practice) read more