I wish I could give more than 5 stars. As a loyal and long…read moretime customer of Ron Adcock and All Weather Heating and Air I can't say enough about how wonderful this company and staff are! Not only are the best at what they do they truly care! Ron will bend over backwards to get what you need and get it quickly. They are the best!

We have relied on this company for years which until the last interaction was always reasonably…read moreresponsive, polite and fair priced. They are a small family owned business which we believe was founded on good intentions. Unfortunately, they hired a tech that seemed to not care as much considering the work he performed. We had to replace both our HVAC systems within 2 months of each other sadly! Our upstairs unit was installed without the air filter box/slot! Another tech had mentioned it was omitted erroneously when the new replacement unit was ordered. It would not have been an issue had they just ran out to pick one up or notify us what happened with a promise to return to complete the installation properly. They did not! Months later when I attempted to replace the air filter I found out the truth. With patience I texted the tech directly on two occasions without a response so called the owner who responded quickly to investigate. He humbly apologized, told us he fired that tech for other reasons and sent another tech to finally add the air filter box. Unbeknownst to that tech when installing the box he had cracked the water condensate line. Months later in the heat of the warmer summer months my wife walked up to her home office to find our carpets drenched with water! Water had been dripping from her office ceiling during a long weekend apparently. Half the office carpet was soaked. I had to remove that carpeted area immediately so as to minimize further water damage to our home. The office ceiling as well as the ceiling directly below her office was water stained as a result. After removing the carpeted area and running fans for days to help with drying the subfloor we called the owner to complain what had happened. He came over quickly to investigate and repair the cracked line and finally offered an understanding if we filed a request with him and insurance company to cover damage repairs. A few days after his other techs repair I entered our attic to check whether no more leaks were present to discover the repaired condensate line wasn't eve glued in place allowing dripping again. I gave up relying on them and simply made the repairs myself. I did send him a text telling him what I had found with dismay. I sent him pictures and an estimate obtained from a flooring company for the cost of replacement of our carpet as he had requested. I had told him I would make the ceiling repairs myself by the way. The cost was under $1000. This incident occurred back in July 2025 and it is now March 2026. I never heard from him again! I understand they are a small family business but their tech's negligence caused reasonable damage to our home. We just believe any business should make things right with their customers. We had paid this company about $10k to replace both our HVAC units and had even tipped the techs after the attic installation!

Over the July 4th Holiday Weekend, my air conditioning stopped working late Friday afternoon, but I…read morewas able to get a Monday appointment for a Technician to come to check out what was wrong. The Technician, Dawson Overberg, arrived at the scheduled time and was very professional and friendly explaining to me what went wrong and the repair that was needed! He checked and double checked all aspects of the repair he completed and patiently, as well as, courteously answered all of my questions.......and I had a lot, since my air conditioning unit was still under warranty. Dawson not only explained what the problem was, but he also offered good advice to keep my air conditiioning unit in great workng condition. I can highly recommend One Choice Mechanic, and I hope you are lucky enough to get Dawson to come to your home as your technician! Thank you, Dawson, for your outstanding service and helping me get "cool" once again!! Deanna D. Philpott, Prospect, KY

This company installed the wrong system in our home (mobile home) and won't stand behind their…read moremistakes. There has been zero communication since the company admitted fault besides an invoice to make the system somewhat serviceable. Highly don't recommend.

This company installed a brand new air conditioner for me back less than a year ago. The air…read moreconditioner stopped working stop heating cooling. I tried calling this person Aaron the owner several times. I had no air conditioning so I called Maeser plumbing and air-conditioning. Maeser came out and discovered that I had a burned out compressor. It was not installed correctly. After reaching out to Aaron at Sauer. He went on to blame me and accused Mazer of "" breaking it so they could fix it . He was rude. Most unprofessional company I've ever ever dealt with. Do not use this company when I asked him if he would replace it he said it would take 3 1/2 weeks for him to come in and it would cost me thousands of dollars for labor. I ended up having Maeser come out and then installed a brand new system for me for $2000. That's including labor. I am Denny Crum's daughter and I would never use this company again or recommend it

I see a lot of people ask about who they go to for Heating and Cooling…read more Sauer Heating & Cooling should be your first call. Period. Aaron lives right in the neighborhood. Last week during the heatwave our AC went out. All the way out. Aaron was out at our house 15 minutes after I messaged him (first time I've ever reached out to them btw) at 9:30 at night working on my compressor. There was no fixing it but he looked at our set up and gave us a soft quote for a new system because it was the only option. We had a very old system. No charge to come out and do all the stuff he did to try to get us up and running again. (*Btw that night ours died I sent requests to Thompson, Dr. P, and Kinser/Kinser - didn't hear back from a single one of them.*) Woke up the next morning with a text from him and an official quote. Gave him the green light and as soon as the equipment came in he was over at our house installing. It took him literally 4 hours to get it installed (perfectly btw). Wrote him a check for the amount we agreed on. None of that "well we had to do this and there was that and this was a little worn out too and we had to get an extra...". Nothing. No bullshit. The amount he said was what we paid. Our house has never been cooler and more comfortable. Not even when our old system was running correctly. I'm really not a review writer but the service we got from Sauer was outstanding and I would never go to anyone else after my experience with him. It's a no brainer.

We own rental properties and this company is very responsive, a good value and gets the job done…read morequickly. They replaced a chimney exhaust insert at a great value and I would highly recommend them!

Without doubt, the finest service to be had anywhere. These folks are pros from the techs and…read moreservice engineers to the office and support staff. We won't have anyone else in our house. We've been using Chris and his team for many years.

Will Noe was friendly, professional and honest. Explained any issues well and was very thorough in…read moreassessing my furnace! I highly recommend him and will definitely call him if I have problems in the future!

Will helps us out in a pinch once again!…read more Coming off of a difficult week with one of our kids being in the hospital, we discovered our basement a/c no longer worked. We called Will, and he made time to come out the next evening. He was able to easily diagnose the problem as a blown capacitor and fixed it at a very reasonable price. We were up and running with a working a/c that same night! Will also remembered some of our other ongoing needs, with another aging a/c on our house and issues with our duplex rental. He is so knowledgeable and truthful when he talks to us about options. Having used his services many times, we trust him when he says if something is an easy fix or needing something more expensive. He is the service pro everyone should have saved in their phone. So lucky to have found him!

Our heat wasn't working I called Decker & Sons Heating & he came within 1/2 hour he came in…read morediagnosed the problem he had our heat working within 15 minutes. we have used them before & we will definitely use again

Wonderful people! Very reliable and knowledgeable in what they do.. Great Prices! Would definitely…read moreuse them again for all my service needs.

I contacted them to come out and diagnose my A/C because it wasn't cooling my home properly. I…read morenever asked him to perform any work on it. He charged $60 just to come out, he didn't say a word but went right to my Air Conditioning unit and asked to use my hose. For that he charged me $30 dollars to spray my A/C with my own hose. About 10 minutes later he walks up to me with a bill he said he added less than a pound of freon and wanted over $150 total. He didn't use any tools to check if it actually made any difference. My A/C is still not cooling my house so I wasted $150+ for absolutely nothing. Stay away from this company!

Warranty repair was fixed by Justin in just a couple hours. Nice and cool again…read more Personable and polite.

UPDATE: I had another company come out from Oldham County, I had a misfire. with a simple fix they…read morefixed my issue and said I do NOT need a new unit. I cant believe what I went though with Dr.P. Tried to sell me a new unit. Do NOT recommend. Be weary, if you communicate any dissatisfaction, the team (husband/wife) tag team and scream. The husband was in the background literally yelling. I had to ask her to stop emailing me, in which she continued. I threatened to call the county attorney if she didn't stop. Not only did she NOT stop she had an officer call me to get my side of the story. He then called her to ask her to stop calling me. She is very dishonest. I do not post negative comments unless I feel the public needs to know. No business should ever scream and tag team a customer over nothing. It is on record however. I will NEVER use them again as well as 5 other people I have found in Oldham that feel the same. A good friend had a similar experience with them both. They are fake, not genuine people, it was their unprofessionalism that shocked me. Again, they will respond to this because they are terrified of a bad review, but I must tell others about my experience And share the truth! They have now updated their response FOUR times and is adding personal information about me on here that will likely result in a lawsuit as some should be very confidential. I will now be calling the BBB on Monday and my attorney in LaGrange to consult about what they have added on here.