Can't say enough good things about our experience with Project Heating and Cooling. Every step…read morefrom meeting Cole for the initial consult to the install by Kevin and Tyler was exceptional. Our old system that was installed in 1994 went out right when 90 degree days were on the way. Thankfully!! The pros at Project were able to get us a new, updated, complete system, a/c and furnace, installed quickly! saving us from sweltering. And we have a much appreciated peace of mind knowing we are well prepared for any temperatures this winter might bring. Thank you Project Heating and Cooling for taking such good care of us! Sincerely, The Martinez Family

Had my furnace serviced today (Jan.8th 2025)by ,Project Heating and Air,Andrew was the technician…read moreperforming the service he was very polite and efficient he explained everything to me.My furnace and air systems are 30yrs old and Andrew did not find any problems! I highly recommend Project Heating and Air! I am more than pleased with their service.

Will helps us out in a pinch once again!…read more Coming off of a difficult week with one of our kids being in the hospital, we discovered our basement a/c no longer worked. We called Will, and he made time to come out the next evening. He was able to easily diagnose the problem as a blown capacitor and fixed it at a very reasonable price. We were up and running with a working a/c that same night! Will also remembered some of our other ongoing needs, with another aging a/c on our house and issues with our duplex rental. He is so knowledgeable and truthful when he talks to us about options. Having used his services many times, we trust him when he says if something is an easy fix or needing something more expensive. He is the service pro everyone should have saved in their phone. So lucky to have found him!

Will is, without a doubt, the kindest, most honest, and most patient person I've ever done business…read morewith for home repairs. From the very beginning, he took the time to listen, answer my questions thoroughly, and explain things that no other company took the time to explain. Last summer, I was told I needed to replace my HVAC system before this summer because it uses R-22. Naturally, that was stressful and felt like a huge unexpected expense. When Will came out, he carefully inspected the system and then walked me through the facts. He explained that as long as the unit is working properly, there's no need to replace it just because it uses R-22. He also clarified that refrigerant doesn't need to be added unless there's a leak (contrary to what I had previously been told about it needing regular refills). At no point did he try to upsell me or pressure me into replacing something that still works. Instead, he focused on what was actually necessary and in my best interest. That level of integrity is rare and incredibly appreciated. It's clear he genuinely cares about his customers and values doing the right thing over making a quick sale. I truly can't recommend him highly enough and will absolutely continue to use and refer him in the future.

Unfortunately last night my air-conditioning went out and it was blowing hot air and couldn't…read morefigure out what was going on. I woke up this morning and I called Milburn when they opened at 8:30 and they sent two workers out within the hour. They were very fast they were friendly and helpful. The compressor went out in my unit And they said easy fix and within 10 minutes it was done and it was $150 that I was fine with pan because deafly got have air-conditioning in the house during the summer. So I do recommend this place and if I have anymore problems with my heating or air I will contact Milburn

I have had a two year battle with health issues and high bills due to a failing air/heat system. I…read morehad warranty through a nationally known warranty company and was getting nowhere. They sent another company, I will be reviewing next, out and their standard answer was the coils feel cool. The other company always managed to come when it was a cooler day that I could open my windows. Kyle, the younger tech came out and yes it was a milder day and my coils were cool, he was disturbed by a noise it made. Then Mark came the next day when it was 100 degrees in the shade and the coils were not even lukewarm. It took some arguing back and forth with the warranty company but I got a new system put in this past October. This winter, I enjoyed the lowest electric bills ever. THE THING THAT IMPRESSED ME MOST IS THEY -LISTENED- TO THE CUSTOMER... what a concept! I am not going into summer with fear of high bills... I can't thank Kyle, Mark, Wendy and the rest of their kind staff for doing the right thing. I will have bills like I did when I first moved in next year. I can't thank you guys enough.

Very satisfied with the prompt service, explanation and demonstration of issues, and execution of…read morefix. I had an aging system (25+ years old) and when I got home from work, the thermostat had made it to 80. I suspected the recent heat wave finally did it in.... Regarding timeliness, I called at 600pm and by 200pm the following day, I had a new HVAC. During the process, all of the staff were courteous, professional, and persistent until the job was complete. Would definitely recommend.

I requested a quote to have a fan capacitor replaced on the outside unit. This part runs 10-15$ on…read moreAmazon. I was quoted 170-250. Ok, with a service call, sure. I follow up and confirm this is the price quote, and it may require a contactor as well (another 10-15$ part). THE DUDE RECOMMENDS I REPLACE MY ENTIRE SYSTEM. I confirm that is what he is recommending, and he says yes. To be clear, these parts wear out, and get replaced. Like, the design of the outside fan unit is such that you can remove 3 or 4 screws, and swap these parts out with a screwdriver. Because they require periodic replacement. In no way, shape, or form is that a proper response to this minor of a repair. They are scamming people that simply do not know better.

Super grateful for the affordable and professional inspection and house vent duct cleanings, we've…read morehad last 2 yrs. The tech identified a gas leak near our furnace. When LG&E tech came by 2nd time, even after repairs, a whole new gas pipe with multiple connectors changed, there was STILL a gas leak. In all ~4 gas leaks identified. YIKES! We hadn't noticed a smell or anything! Very grateful for the safety pickup from a "routine" but very value and safety-added HVAC service w/ duct cleaning. Thank you for keeping my family safer! Appreciative of all your help!

Warranty repair was fixed by Justin in just a couple hours. Nice and cool again…read more Personable and polite.

My air conditioner started to blow room temp air. They were able to send a technician the day that…read moreI called. John was honest in letting me know that geothermal systems is not his expertise. The next day, Tommy arrived. He has more knowledge with geothermal systems and was able to fix my issue quickly.

Avoid Wright Mechanical (Louisville, KY) at All Costs - $4,500 Later and Still No Fix…read more We inherited a York HVAC unit installed in 2020 when we bought our home (installed from Wright Mechanical). It was oversized for the space, but issues didn't start until 2023 -- just three years in -- when it stopped blowing cold air. We called Wright Mechanical to service it. They claimed there was no leak, added 11 lbs of Freon, and charged over $1,000. In 2024, the exact same issue returned. We were confident there was a leak, but they again denied it -- and even suggested our neighbor might be stealing our Freon. They topped it off with another 11 lbs and charged us $1,100. By 2025, surprise: no cold air again. This time we insisted they actually fix the root problem. After a couple hours of unclear troubleshooting, they proposed a dye test (finally) -- for $2,400. This would bring the total to $4,500 paid over three years, with zero resolution. We told them we were moving on to a different company. Their response? A $500 bill for that day's visit, despite being onsite less than two hours and leaving midway. When we asked to speak with a manager, we were told that was "against policy." We called the office to escalate and were told someone would call back. No one ever did. Bottom line: Wright Mechanical charged thousands to temporarily cover up a problem they never actually diagnosed or fixed. They showed no accountability, no urgency, and no real customer service. We're now pursuing small claims court and filing a BBB complaint. Save yourself the stress -- stay far away.

Our thermostat had been acting up causing our house to go from cold to hot with no rhyme or…read morereason. Service by Shawn Heating & Air conditioning came out and went above and beyond to fix our issue in this 90+degree weather. He did not leave until the house was cool again. Very much appreciated!!! I recommend this company 100% because he went above and beyond. Thank you Shawn! The Sheffield

Bought a house that had a bad furnace and an AC system that was in shambles. Shawn assessed it all…read moreand gave me the harsh truth which matches what the previous owner was told by another. He told me what he was able to do, gave options I didn't know I had, and warned me of upcoming price hikes. After deciding to replace both systems, he was there with in a weeks time, completed the entire job in a day, and left no messes. He also came in a lot lower than other competitor. His experience was reflected in his knowledge and quality of work and I'd highly recommend him to anyone.

Our AC went out this morning (Saturday) and we kept seeing online where some AC companies were open…read more24/7, but when we called, it stated to leave a message or call back during business hours. Finally with Prudential, they really are 24/7. We called them around 3:30pm and they showed at 6pm. The individual that came, Antonio, was very nice and answered all of our questions. He was very professional and got us up and running at no time. He stated that the capacitor was bad and I was so glad that it was a part that he had. I was concerned that it was going to end up being something that we needed to have ordered. Antonio provided great service and I think that it was a reasonable price for being available during the weekend and being available on the same day.

Matt came out to conduct our 6 month summer service... he is a relatively new hire with 25 years in…read morethe business... arriving from a company that was sold.. he was professional & meticulous in examining every bit of our system.. he was extremely detailed oriented & truly demonstrated care for us & our system...Prudential is extremely proficient, reasonable, responsive & trustworthy!