These wonderful folks have been out to fix our HVAC system twice in the past year or so. Apparently…read morewhoever installed our thermostat really did didn't know what they were doing, and it caused communication problems between the thermostat and the rest of the system. So when the AC stopped working last year, it was easily and quickly fixed by their friendly, knowledgeable tech. And when our heating stopped during the snowy part of this winter, he came back and installed a new thermostat for us that should work for a long time. We definitely know who to call next time we need service!

Called and had my A/C fixed the same day. Wasn't cooling properly for about a week. Turns out the…read morecapacitor was blown. And when everything seemed to be functioning again - the air coming out of the system wasn't getting cool enough. Turns out the system (installed less than five years previously by Chapman) had some faults in the install and coolant was leaking due to a poorly installed pipe. Now I get to deal with Chapman, who is already trying to charge me a fee just to show up and offer their side of the story. Trying to blame "poor maintenance" schedule as the reason why this happened. Which... hilarious.

Without doubt, the finest service to be had anywhere. These folks are pros from the techs and…read moreservice engineers to the office and support staff. We won't have anyone else in our house. We've been using Chris and his team for many years.

We own rental properties and this company is very responsive, a good value and gets the job done…read morequickly. They replaced a chimney exhaust insert at a great value and I would highly recommend them!

I called after hours because I needed my duct work fixed quickly. They said they could come out…read moresame day and give me a quote. Steven, the guy that came out went under my house came out 5 minutes later and said it didn't need too much work he would have to call his boss and speak with him before he could get me a quote? He calls his boss and then comes back and tells me that they really don't have time to help me because they are booked? I feel that because I wasn't going to be a big expensive job they just wrote me off and told me to call another company. Not only did they blow me off because I wasn't going to be a big money maker but he left my cross space door open so I had to crawl under my deck and close it after he left! Very disappointed.

I was more than happy with this company. We had an issue with a bad capacitor in our AC unit. The…read moreGentleman came out very quickly and was able to replace the part in a timely fashion. I was very happy to find out that the also offered a 30 Guarantee on their work. the next day we started having the issue again and called them later in the evening so they came out first thing in the morning. The part that they had replaced it with was a bad part and it burnt up so they replaced it again for no charge. after a few days i still was not completely satisfied with the way it was working so i gave them a call and he came out and check the unit inside and outside. after filling up the Freon my AC is back to working like normal. there was no charge for the Freon either. the guys were very nice and professional. I will absolutely be going back to them if i ever have an issue. Thanks!

My air conditioner started to blow room temp air. They were able to send a technician the day that…read moreI called. John was honest in letting me know that geothermal systems is not his expertise. The next day, Tommy arrived. He has more knowledge with geothermal systems and was able to fix my issue quickly.

Avoid Wright Mechanical (Louisville, KY) at All Costs - $4,500 Later and Still No Fix…read more We inherited a York HVAC unit installed in 2020 when we bought our home (installed from Wright Mechanical). It was oversized for the space, but issues didn't start until 2023 -- just three years in -- when it stopped blowing cold air. We called Wright Mechanical to service it. They claimed there was no leak, added 11 lbs of Freon, and charged over $1,000. In 2024, the exact same issue returned. We were confident there was a leak, but they again denied it -- and even suggested our neighbor might be stealing our Freon. They topped it off with another 11 lbs and charged us $1,100. By 2025, surprise: no cold air again. This time we insisted they actually fix the root problem. After a couple hours of unclear troubleshooting, they proposed a dye test (finally) -- for $2,400. This would bring the total to $4,500 paid over three years, with zero resolution. We told them we were moving on to a different company. Their response? A $500 bill for that day's visit, despite being onsite less than two hours and leaving midway. When we asked to speak with a manager, we were told that was "against policy." We called the office to escalate and were told someone would call back. No one ever did. Bottom line: Wright Mechanical charged thousands to temporarily cover up a problem they never actually diagnosed or fixed. They showed no accountability, no urgency, and no real customer service. We're now pursuing small claims court and filing a BBB complaint. Save yourself the stress -- stay far away.

Well our basement flooded and we were concerned that it might have damaged our HVAC system. They…read morecame right out on Tuesday (we called them late on Monday). They inspected it and said we caught things right on time and our system was fine. I'm sure that some companies would have taken advantage of us and have charged us to replace it. I love honest companies and will continue to use them for all my HVAC needs.

I was very impressed with "All About You" heating and air. My furnace died on a bitter cold night…read moreof 27 Jan 2026 and I called them. No call center, just a direct call to those who actually do the work. It is a family business. Mitchell, one of 2 brothers running the company (the other is Chase) came at around 8pm. (Jim, their father, actually owns the company). It was obvious that my furnace was no longer safe (and over 20 years old) and I asked if they could install a new one the next day. He gave me a quote and I went ahead with it. The next day Mitchell and Chase came on time and removed the old furnace and installed the new one. They had it up and running in about 3 hrs. Mitchell waived the bill for the after hours house call the previous evening. The bill was exactly what the quote was, no surprises, no complaints. They cleaned up debris in the work area. I highly recommend this company. -John

Cut a shoddy hole in soffit and didn't seal it. Didn't install the bracket on the top of the riser…read morefor LG&E to install the electric, had to install it myself. They didn't send the receipt, had to follow up and ask for it. I brought these other two failures to their attention and they pretty much told me to get bent. Take your business somewhere else.

When I left an initial review the service was not good, but since then the company has apologized,…read morerefunded the service fee and have done their best at making it right. Thank you Corrigan Electric.

We could not have been more delighted with the young men who came and worked on our heating/AC…read moreunit. They were extremely fast and careful. The large parts were out and gone before I knew it and the new parts were in. I was especially pleased with how pleasant and respectful the whole crew was. When all was done, the unit works perfectly. Then when it came time to pay, well, it was almost $2,000 less than the quote from the other leading company. Who would not appreciate a great product, perfect installation and professionalism all while saving a substantial amount of money! Elder Heating and Air is the epitome of business dealings, fast, professional, and reasonably priced. A grateful, Michael & Tina.

Have used Elder for years...and referred them to family and friends. Have never been…read moredisappointed! Office staff and techs are courteous, friendly and helpful. They've told me when I did...and DIDN'T...need to replace components. Can't recommend them highly enough!!